New HDD Faulty?

[penguin32]

Hi all

I have bought a 1TB Seagate Baracuda HDD 3.5" Sata III- ST1000DM003 as a data drive for a old PC which is running Win 2000. The Pc has only one HDD which is 230GB in size, containing win2000 and data and is full. It is enabled for large disk sizes.
I installed the new drive, set it up and the started copying data to the new drive and after a couple of minutes it crashes with a device error. Did this a few times.

So I removed the new HDD and put it in my win7 system, reintialised and formatted it again and tried copying a lump of data to it again. And again it stops with error message:
Error 0x8007045D : this request could not be performed because of an I/O device error.

While writing the new drive is not loud but does sounds a little scratchy.

I am thinking my new HDD is faulty?

Any thoughts please

Thanks

 

[VirtualLarry]

Could be. Put it into a recently modern machine (Win7, SATAII or better), and then do an NTFS "Full" format of the drive. Also, use HDTune to do a surface scan. Check SMART data with HDTune, or CrystalDiskInfo. See if there are any errors reported.

But if it fails an NTFS Full format, then yeah, it's bad.

 

[sttubs]

Seagate has it's own hdd checker: http://www.seagate.com/support/downloads/seatools/seatools-win-master/

 

[Shmee]

Both Larry and sttubs make good suggestions. Check the drive.

 

[penguin32]

Thanks Larry and sttubs. I have been following your advice and doing further testing.

When I first tested the HDD in my win7 pc I had put it in the "Icy Dock MB971SP-B DuoSwap 2.5"/3.5" Hot Swap Caddy " I have in this system.
With the new HDD in this caddy the pc fails when asked to copy 100GB from another internal drive. I have copied this data to other drives without error.

I have downloaded seatools, all tests passed ok.
I have downloaded HDTune free, all tests passed ok.
I connected the new HDD directly to a MB sata connector and sucessfully did a NTFS "Full" format.
I then tried copying the 100GB of date from another drive and this worked.
So I am now doing another NTFS "Full" format, ah, just completed ok

If this works I will go back to My old win 2000 Pc (MSI K9NGM2 motherboard) and try copying data again, altough even if this works it will not inspire confidence in the reliability of the drive.

Edit put the New HDD in my old win2000 pc and tried copying data across again.
still fails with a "Windows Delayed write error"

Any thoughts on the above and how to proceed?
Many thanks

 

[sttubs]

On the Win2000 computer are you using the hot swap box or connecting directly to motherboard? My suggestion would to try it from direct connection through the motherboard. If that's what you are doing them I'm at a loss for other suggestions. Good luck.

 

[penguin32]

Hi sttubs
On the win 2000 computer I am connecting directly to the motherboard. I am at a loss as well.

 

[sttubs]

I wonder if you could partition the 1tb, too say maybe 900mb and see if it likes less than 1tb?

 

[penguin32]

I guess i could try that sttubs.
I think I need to look more closely at "Windows Delayed write error"

 

[VirtualLarry]

A Windows "Delayed Write Error" is pretty serious.

Does that motherboard have a Via chipset, or an add-on Silicon Image SATA controller chipset? Those could be problematic, back in the day.

Does your Windows 2000 installation have SP4 and the following cumulative roll-up? I think that you need those for 48-bit LBA support.

https://msi.com/Motherboard/K9NGM2.html#hero-overview

Looks like an NVidia southbridge. Those were known for data-corruption errors on their SATA and USB ports. Might want to try using the Microsoft rather than the NVidia drivers for the SATA ports. (If you feel like risking your existing config, you may not want to do that.)

Alternatively, it looks like you have a PCI-E x1 slot, as well as PCI slots. You could get a third-party SATA port controller card.

I recommend the Syba cards at Newegg. Get the ASMedia one with dual SATA6G ports, that fits in a PCI-E x1 slot, or for PCI, get the four-port SATA150 card with a Silicon Image 3114 chipset. I know that the Silicon Image chipset is "native" to that era of OS (Windows 2000), so you should be able to find drivers. The ASMedia, looks like a standard AHCI controller to Windows, but I don't know specifically if it has Windows 2000 drivers.

 

[penguin32]

um

Ok now i am at a loss as what to do, all i wanted to do was slot a larger drive in.
SP4 is installed.

 

[VirtualLarry]

Oh, I also overlooked, that's likely to be an "AF" drive (Advanced Format). Which is incompatible with OSes like XP and earlier.

You should be sticking with non-AF drives, 500GB and smaller.

That doesn't mean that you're not experiencing data-corruption, being a SATA6G drive, on the NVidia controller though.

https://en.wikipedia.org/wiki/Advanced_Format

http://answers.microsoft.com/en-us/...d-drives/741cc2cb-8a1b-47cc-8171-9bb54ca00733

 

[VirtualLarry]

I would look for clean refurb drives, WD 500GB "AAKS" or 640GB "AAKS" drives.

 

[penguin32]

And I thought SATA was backwards compatible.
Ho hum

 

[Elixer]

And I thought SATA was backwards compatible.
Ho hum

It IS.
However, if the controller has issues, that is different.

 

[penguin32]

Hi Elixer,
are you saying the "AF" drive (Advanced Format) Larry was talking about is not an issue.
How do Ifind out if the controller has issues?

 

[Elixer]

I am saying that SATA III drives will downgrade to SATA I/II if the controller only support SATA I/II.
AF drives have nothing to do with SATA, that has to do with how the OS & drivers handle them.
In your case, since it is not listed in https://msdn.microsoft.com/en-us/library/windows/desktop/hh848035(v=vs.85).aspx then, you need to listen to VirtualLarry and get a non AF drive.

You can also dump windows 2000, and use linux instead, and then use the drive you have now.

 

[penguin32]

VirtualLarry, Elixer
Thankyou for you help, It seems things are not as simple as I had thought. I will have to go and have a think about what to do next.
I used to use unix OS in the distant past, but have forgotten most of what I knew, getting old does not help

 

[VirtualLarry]

Helpful link, Elixer, that clearly points out what I was trying to explain. Funny that they haven't updated their chart to include Windows 10 though.

 

[penguin32]

Would this drive look suitable for my win7 pc?

500 GB Western Digital WD5000AAKS Caviar Blue, SATA 3Gb/s, 7200rpm, 16MB Cache, 8.9 ms
500GB Western Digital Caviar Blue Hard Drive - HDD - Aria PC

 

[VirtualLarry]

Win7, or Win2000? Win7 can use any SATA HDDs, except for 4Kn varieties, which are used in servers. (There may be patches to support them, I don't know.)

Win2000 is limited to non-AF drives. That WD5000AAKS should be a non-AF drive, IIRC.

 

[penguin32]

Sorry my mistake, I meant would it work with win2000