New Jeep Renegade yay/nay?

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foghorn67

Lifer
Jan 3, 2006
11,885
53
91
Exchanged key fobs or pull the battery and only use traditional barrel and key? Is that possible? Possessed key fob?
 

OverVolt

Lifer
Aug 31, 2002
14,278
89
91
Drove my Sentra 15k miles its had 4 oil changes.

You have a lemon and probably never even wore the tires down..
 

OverVolt

Lifer
Aug 31, 2002
14,278
89
91
Picked up the car today. They don't know why the lights went bonkers. Picked it up this afternoon & parked it in the lot at home. Crazy-loud alarm went off a few minutes ago. Alarm refused to turn off for 5+ minutes. Woke up half my neighbors. Awesome. I finally got into the car (was able to start it & shut it down, tried opening & closing the doors, pushing all the buttons on my keyfob, etc.) & was just about to pop the trunk to cut the battery when the alarm magically stopped. Whaaaaaaat the crap. My car is haunted
Are you sure somebody hasn't hacked your car?

Maybe find a way to factory reset and disable any wireless shit.
 

gorcorps

aka Brandon
Jul 18, 2004
30,740
452
126
I'd buy an older Jeep. Mechanical issues can always be fixed. Electronics are a nightmare.
Why sacrifice modern features entirely just because one company can't figure out how to make a reliable vehicle? The solution is to steer away from Chrysler and get a new car from almost anyone else.

Even the Koreans are laughing at Jeeps failure rate
 

Ns1

No Lifer
Jun 17, 2001
55,414
1,574
126
I <3 FCA

got a rental Ram Promaster City - 15k miles on the odometer. Drove it 400 miles no problem. Got gas, and then it immediately threw a CEL when I restarted the car and didn't turn over. Tried starting it a few times and it started on the 3rd go, CEL still on.

Managed to make it home, but come morning the car would not start anymore. Called the rental company and they had to do a swapout and tow the car; the guy actually was able to start the car, but immediately there was a foul smell like something was burning.

Looks like I'll be looking at Ford Transit Connects now...
 

Bubbleawsome

Diamond Member
Apr 14, 2013
4,833
1,204
146
I <3 FCA

got a rental Ram Promaster City - 15k miles on the odometer. Drove it 400 miles no problem. Got gas, and then it immediately threw a CEL when I restarted the car and didn't turn over. Tried starting it a few times and it started on the 3rd go, CEL still on.

Managed to make it home, but come morning the car would not start anymore. Called the rental company and they had to do a swapout and tow the car; the guy actually was able to start the car, but immediately there was a foul smell like something was burning.

Looks like I'll be looking at Ford Transit Connects now...
What year? Guessing 2015 or 2016.
 

Ns1

No Lifer
Jun 17, 2001
55,414
1,574
126
Seemed pretty new so 2015/2016. Are they prone to that sort of thing? I'm actually in the market for a ford transit connect or promaster city.
 
Reactions: Bubbleawsome

OverVolt

Lifer
Aug 31, 2002
14,278
89
91
Well its a 2.5L 4 cylinder you never know. Maybe someone renting it towed a boat or something like a dummy.

Me Being a nissan noob would recommend the NV200
 

Torn Mind

Lifer
Nov 25, 2012
11,782
2,685
136
I <3 FCA

got a rental Ram Promaster City - 15k miles on the odometer. Drove it 400 miles no problem. Got gas, and then it immediately threw a CEL when I restarted the car and didn't turn over. Tried starting it a few times and it started on the 3rd go, CEL still on.

Managed to make it home, but come morning the car would not start anymore. Called the rental company and they had to do a swapout and tow the car; the guy actually was able to start the car, but immediately there was a foul smell like something was burning.

Looks like I'll be looking at Ford Transit Connects now...
https://www.youtube.com/watch?v=FfBnTwpEBu0&list=PLSzhQ6St-ov1b4BFvZbRMV4Xs_rZlBItj&index=1
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
There's a lawsuit that includes the transmissions on the 2015 Jeep Renegades that is getting close to wrapping up:

https://www.carcomplaints.com/news/2018/chrysler-9-speed-zf-9hp-transmission-lawsuit.shtml

Compensation is either up to $2,000 cash or a $4,000 voucher for a trade-in. I will not be choosing the trade-in option

It's not much, and it doesn't address the other myriad of issues my vehicle has experienced, but at least it's something. Side note, they've at least fixed the issue of the car dying on me - haven't had to have it towed since last year. My Renegade still has issues, but I haven't found anything I've liked enough to replace it with yet, so I'm still driving this hunk of junk around. Per CarComplaints.com, the majority of the issues seem to be with the first production year model:

https://www.carcomplaints.com/Jeep/Renegade/

So my lessons learned are:

1. Don't buy first-generation hardware.

2. Don't buy anything with their 8 or 9-speed transmissions.

3. Don't buy any FCA products because (1) their quality-control is pretty bad, (2) they have a lot of electrical issues, and (3) they will not support you as a consumer in terms of replacing or refunding a clearly defective (lemon) vehicle. Although the same could probably be said of all car companies once you get into problems of the magnitude I've experienced.

Outside of that, I do have several friends who own Renegades & have zero problems with them. I happened to get a lemon, and Jeep was a very frustrating company to deal with for getting a resolution; they straight-up told me that they would never do a refund or replacement, and keep sending me for "free dealer fixes" when they clearly don't have any reliable fixes available. And to be clear, I don't hate the car itself, just the problems. I like the compact size, I like the roominess inside (one of my favorite things about the car), it drives well & is solid on the highway & in snow, etc. If it didn't have electrical & transmission problems, I'd be keeping it for another 10 to 15 years, for sure. I'm still shopping around for something to replace it with; going to check out the slightly-redesigned Forester (a little bigger inside now) to see if I fit better in it, once they hit dealer lots. I wouldn't mind a gen2 Ridgeline, but I don't really want to pay $42k for a pickup truck (RTL-E spec), especially one with such a short bed, haha (haven't seen any good deals on used ones, either).
 

JulesMaximus

No Lifer
Jul 3, 2003
74,472
867
126
I rented a Jeep Compass not too long ago for a few days and man, what a shitty little car that thing is. Ugly as sin, no power and horrible interior. You couldn’t give me one for free, well, if you did it would go straight to carmax for whatever they would give me for it. I would never buy a Jeep.
 
Last edited:
Reactions: eng2d2

eng2d2

Golden Member
Nov 7, 2013
1,007
38
91
I rented a Jeep Compass not too long ago for a few days and man, what a shitty little car that thing is. Ugly as sin, no power and horrible interior. You couldn’t give me one for free, well, if you did it would go straight to carmax for whatever they would give me for it. I would never buy a Jeep.

I rented one too and felt the same way. I took it up to the mountains and the wind was shaking the jeep violently. I had to slow down. I think if I went faster it would be blow me off the road.
 

Insomniator

Diamond Member
Oct 23, 2002
6,294
171
106
Can't believe you are still driving that POS, thinking back on this thread I'm surprised it hasn't burned to the ground sitting in your driveway overnight. I also think I made a similar comment in this very thread, a year or so ago.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
Can't believe you are still driving that POS, thinking back on this thread I'm surprised it hasn't burned to the ground sitting in your driveway overnight. I also think I made a similar comment in this very thread, a year or so ago.

Being both cheap & stubborn doesn't always lead to the best course of action

Part of the problem is that I haven't really found anything that I want to replace it yet. It's a bit of a unique vehicle in terms of interior space (width & boxiness) & overall compactness, while also having AWD/4WD. And they have fixed the really major issues, like the phantom power drain that would kill the battery, so it is better than it was (but not great). It still has electrical gremlins & still has transmission issues, however, and they are extremely annoying. I've test-driven a couple dozen other cars at this point, but haven't fallen in love with anything yet. Musk said they're announcing the Model Y in March of 2019, so if they ship that year, it would be cool to have a self-driving EV with a 300-mile range, as a long of my business customers have already installed electric car chargers, so range wouldn't be so much of an issue for me anymore.
 
Aug 11, 2008
10,451
642
126
Being both cheap & stubborn doesn't always lead to the best course of action

Part of the problem is that I haven't really found anything that I want to replace it yet. It's a bit of a unique vehicle in terms of interior space (width & boxiness) & overall compactness, while also having AWD/4WD. And they have fixed the really major issues, like the phantom power drain that would kill the battery, so it is better than it was (but not great). It still has electrical gremlins & still has transmission issues, however, and they are extremely annoying. I've test-driven a couple dozen other cars at this point, but haven't fallen in love with anything yet. Musk said they're announcing the Model Y in March of 2019, so if they ship that year, it would be cool to have a self-driving EV with a 300-mile range, as a long of my business customers have already installed electric car chargers, so range wouldn't be so much of an issue for me anymore.
Even if chargers are available, doesn't it take a lot longer to charge an EV than it does to fill a gas tank? I suppose if you were charging while you were at work for the day or even a few hours, it would be OK. I see it as a big disadvantage for long trips though.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
Even if chargers are available, doesn't it take a lot longer to charge an EV than it does to fill a gas tank? I suppose if you were charging while you were at work for the day or even a few hours, it would be OK. I see it as a big disadvantage for long trips though.

Yes. The current Model 3 long-range battery is only 310 miles. Granted, that's nearly 5 hours of daily driving at highway speeds, so as long as you have access to a charger at your destination, it's not too bad. I do drive a lot with my job, but not really out of state, so I could make it work. I just don't like the idea of charge-time limitations or being stuck in an emergency situation & being out of usable battery juice to get to where you need to be.

As far as charging goes, public Superchargers are available at certain locations (for a fee, if you have a Model 3, and provided all of the chargers are not full), and can fully-charge a Tesla in about 30 minutes. My Jeep takes about 2 minutes and 30 seconds from empty (I've timed it a few times). Level 2 chargers are even slower (240V), and Level 1 chargers (120V) are vastly worse, time-wise. So you really have to plan out long trips. A lot of people with electric cars have a second ICE vehicle for longer trips.

The Autopilot feature would be really nice for highway driving, although a lot of cars these days have TACC & LKAS, which is like 90% of the way to Autopilot for highway driving, since you have to babysit the system anyway. Downside is that if you place your order for a Model 3 today, it's going to take at least 6 months to get delivered, so it's not like I could just go out & replace my Jeep today with one. So TL;DR - haven't really found a suitable replacement for my Renegade yet, so I'm still driving it around, despite its problems, and am continuing to whine about it to strangers on online forums
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,518
5,340
136
The nightmare is over

Traded Lurch in yesterday. RIP you pile of garbage! lol

The last straw was the other night...left a job site at night, car wouldn't recognize the fob. Nada. Used the emergency key inside the fob, which set the alarm off. Loudly blared for 15 minutes, which is an eternity when you're sitting in it. Tried calling Jeep Support from Uconnect, but the system simply put me on hold the entire time. Couldn't do anything about the horn the whole time...it's a push-button start. No override or bypass or anything. After doing a monkey dance in & out of the car, shutting the door & opening in, trying different heights, etc., the fob detection system finally came back to life & recognized the fob and let me start the car. I almost drove it into a nearby lake out of frustration, haha.

I had the beast for 1 year & almost 9 months; final thoughts:

1. Looking back on this thread, all of the red flags were there & I chose to ignore them because I fell in love with the vehicle. It was like my previous Kia Soul, but on steroids - bigger interior, better ride, AWD, etc. However, it was produced by FCA (known for poor quality control), it has a 9-speed transmission (with a known history of issues), it was a first-generation model (like every other product, pushed to market before all of the bugs were worked out), etc. I even had concerns on the test drive, yet still chose to ignore them. So the lesson here is that infatuation can easily override good, clear decision-making, if you let it (same as dating! hahaha). At the very least, I should have waited until the second-model year.

2. I really loved everything about it, except for 2 things: the transmission & the electronics, which I'll cover more in a minute. On the positive side, it was super roomy, nice & compact for city parking, etc. The car itself was really cool & a good fit for me!

3. I wish it had a standard 5 or 6-speed automatic transmission. That would have been amazing. Alternatively, I wish they hadn't cut power to the manual transmission's engine (smaller engine than the automatic got), because with sufficient horsepower, this would be a blast to drive! The engine on the 9-speed has plenty of power for the vehicle size & weight, but the automatic mis-uses the power due to the 9-speed transmission. Even in fake-manual mode, there was a significant lag in shifting, although that mode did provide far more power for good acceleration.

4. I personally had electronics issues with...everything. I have several friends with Renegades with absolutely zero issues. Luck of the draw. I got a lemon. Everything from simple stuff like the volume knob not working on a several-times-a-week basis to the touchscreen locking up during Bluetooth phone calls to the car not starting because the central computer went haywire & was telling me to replace stuff like the power steering & airbags. All I can conclude is that the car was possessed, lol.

5. I was extremely disappointed with FCA's response to my situation. At the very least, I felt that they should have replaced my car. I would have been fine with that - hey, you got a lemon, here's a replacement, thank you for being a customer. At most, I wanted them to refund me. In my state, the dealer is only on the hook for the first 30 days, then it has to go into lemon-law arbitration. I did end up pursing that with a lawyer, but did not get a good result (they would pay market value for the vehicle + I would pay off the remaining $4k owed on the loan after that), so I chose to hang on to it for longer & just deal with the issues. It has been a frustrating ownership period for the past couple of years. My wife refused to drive my car because of the issues & the car was a joke among my friends because it would randomly have stupid problems all the time. Minor things perhaps, but you know...annoying. Nobody likes a constant irritation.

6. Service did fix a few things over time, thanks to updates pushed from engineering. I didn't have to have it towed at all in 2018 due to it dying (that sounds awful lol). I stopped keeping track, but I believe my final numbers were over 3 months in the shop & half a dozen replacement BCM's, not to mention near-monthly shop visits that took away from my work & personal time having to drive to the service department, wait an hour to drop it off & do the paperwork, get a rental car (have to call in advance for those, but at least they gave me a loaner at the dealership), and get back on the road. Huge waste of time. Side note, my local Jeep dealer was excellent & helped me as best they could within their power. I had no problems with the dealer itself, and recognize that they were limited in what they could do - they couldn't replace the car themselves after 30 days, and the service department could only fix what corporate had provided them. They replaced lots of stuff for me under the warranty, which was the best they could do given the circumstances of having to deal with a poor design. Really my only beef is with Jeep corporate - I got a lemon, which hey, it happens, I understand that, but they didn't make it right, and flat-out told me that they would never, ever replace or refund my vehicle, and that I was free to bring it to the dealership as often as I wanted for service until the warranty ran out.

7. As much as I love Jeeps in general (hey, Wranglers are still cool!), I don't see myself ever owning another FCA product. I realize that I got a dud (I have several friends with Renegades with literally zero issues), but my experience with my car's problems & with their corporate team not doing enough to fix my situation has really turned me off to the whole brand, unfortunately. I would have been perfectly happy had they given me a working replacement vehicle. Instead, my reddit thread is now the first thing that pops up on google when you search for "Jeep Renegade lemon". What I should have done is stitch all of my photos, videos, and documentation into a Youtube video as a warning to others. I wish I had recorded my phone calls the corporate help team to show how ridiculous things were (I'm sure they keep copies for legal purposes & probably laugh at the recordings of my stressed-out phone calls where I plead for help, lol). One time, I literally got locked in a grocery store parking lot with my kids because the pushbutton emergency brake wouldn't disengage; they didn't see it as a major safety issue or provide any kind of resolution for it other than just "go to the dealer & see if there are any updates for it". Also, all of my ice cream melted during that time, which made me very unhappy. I got to the point where I got used to doing a 20-minute routine where I would disconnect the battery to reset the vehicle so that it would work properly again.

Boy, writing all of this out sounds ridiculous. I don't know how I put up with it so long. Economics, I guess. I am pretty stubborn about keeping strictly to my budget, despite the hassles. However, if I were to do it again, I would have just eaten the negative equity & saved myself the continuous headaches over time. I eventually got it paid down to the point where I could trade it in without killing myself financially on the trade-in & finally selected a different vehicle. I replaced it with a 2018 6MT Ecoboost Mustang. VERY happy with it so far. Fingers crossed that it has no issues, haha!
 
Reactions: Bubbleawsome
Aug 11, 2008
10,451
642
126
The nightmare is over

Traded Lurch in yesterday. RIP you pile of garbage! lol

The last straw was the other night...left a job site at night, car wouldn't recognize the fob. Nada. Used the emergency key inside the fob, which set the alarm off. Loudly blared for 15 minutes, which is an eternity when you're sitting in it. Tried calling Jeep Support from Uconnect, but the system simply put me on hold the entire time. Couldn't do anything about the horn the whole time...it's a push-button start. No override or bypass or anything. After doing a monkey dance in & out of the car, shutting the door & opening in, trying different heights, etc., the fob detection system finally came back to life & recognized the fob and let me start the car. I almost drove it into a nearby lake out of frustration, haha.

I had the beast for 1 year & almost 9 months; final thoughts:

1. Looking back on this thread, all of the red flags were there & I chose to ignore them because I fell in love with the vehicle. It was like my previous Kia Soul, but on steroids - bigger interior, better ride, AWD, etc. However, it was produced by FCA (known for poor quality control), it has a 9-speed transmission (with a known history of issues), it was a first-generation model (like every other product, pushed to market before all of the bugs were worked out), etc. I even had concerns on the test drive, yet still chose to ignore them. So the lesson here is that infatuation can easily override good, clear decision-making, if you let it (same as dating! hahaha). At the very least, I should have waited until the second-model year.

2. I really loved everything about it, except for 2 things: the transmission & the electronics, which I'll cover more in a minute. On the positive side, it was super roomy, nice & compact for city parking, etc. The car itself was really cool & a good fit for me!

3. I wish it had a standard 5 or 6-speed automatic transmission. That would have been amazing. Alternatively, I wish they hadn't cut power to the manual transmission's engine (smaller engine than the automatic got), because with sufficient horsepower, this would be a blast to drive! The engine on the 9-speed has plenty of power for the vehicle size & weight, but the automatic mis-uses the power due to the 9-speed transmission. Even in fake-manual mode, there was a significant lag in shifting, although that mode did provide far more power for good acceleration.

4. I personally had electronics issues with...everything. I have several friends with Renegades with absolutely zero issues. Luck of the draw. I got a lemon. Everything from simple stuff like the volume knob not working on a several-times-a-week basis to the touchscreen locking up during Bluetooth phone calls to the car not starting because the central computer went haywire & was telling me to replace stuff like the power steering & airbags. All I can conclude is that the car was possessed, lol.

5. I was extremely disappointed with FCA's response to my situation. At the very least, I felt that they should have replaced my car. I would have been fine with that - hey, you got a lemon, here's a replacement, thank you for being a customer. At most, I wanted them to refund me. In my state, the dealer is only on the hook for the first 30 days, then it has to go into lemon-law arbitration. I did end up pursing that with a lawyer, but did not get a good result (they would pay market value for the vehicle + I would pay off the remaining $4k owed on the loan after that), so I chose to hang on to it for longer & just deal with the issues. It has been a frustrating ownership period for the past couple of years. My wife refused to drive my car because of the issues & the car was a joke among my friends because it would randomly have stupid problems all the time. Minor things perhaps, but you know...annoying. Nobody likes a constant irritation.

6. Service did fix a few things over time, thanks to updates pushed from engineering. I didn't have to have it towed at all in 2018 due to it dying (that sounds awful lol). I stopped keeping track, but I believe my final numbers were over 3 months in the shop & half a dozen replacement BCM's, not to mention near-monthly shop visits that took away from my work & personal time having to drive to the service department, wait an hour to drop it off & do the paperwork, get a rental car (have to call in advance for those, but at least they gave me a loaner at the dealership), and get back on the road. Huge waste of time. Side note, my local Jeep dealer was excellent & helped me as best they could within their power. I had no problems with the dealer itself, and recognize that they were limited in what they could do - they couldn't replace the car themselves after 30 days, and the service department could only fix what corporate had provided them. They replaced lots of stuff for me under the warranty, which was the best they could do given the circumstances of having to deal with a poor design. Really my only beef is with Jeep corporate - I got a lemon, which hey, it happens, I understand that, but they didn't make it right, and flat-out told me that they would never, ever replace or refund my vehicle, and that I was free to bring it to the dealership as often as I wanted for service until the warranty ran out.

7. As much as I love Jeeps in general (hey, Wranglers are still cool!), I don't see myself ever owning another FCA product. I realize that I got a dud (I have several friends with Renegades with literally zero issues), but my experience with my car's problems & with their corporate team not doing enough to fix my situation has really turned me off to the whole brand, unfortunately. I would have been perfectly happy had they given me a working replacement vehicle. Instead, my reddit thread is now the first thing that pops up on google when you search for "Jeep Renegade lemon". What I should have done is stitch all of my photos, videos, and documentation into a Youtube video as a warning to others. I wish I had recorded my phone calls the corporate help team to show how ridiculous things were (I'm sure they keep copies for legal purposes & probably laugh at the recordings of my stressed-out phone calls where I plead for help, lol). One time, I literally got locked in a grocery store parking lot with my kids because the pushbutton emergency brake wouldn't disengage; they didn't see it as a major safety issue or provide any kind of resolution for it other than just "go to the dealer & see if there are any updates for it". Also, all of my ice cream melted during that time, which made me very unhappy. I got to the point where I got used to doing a 20-minute routine where I would disconnect the battery to reset the vehicle so that it would work properly again.

Boy, writing all of this out sounds ridiculous. I don't know how I put up with it so long. Economics, I guess. I am pretty stubborn about keeping strictly to my budget, despite the hassles. However, if I were to do it again, I would have just eaten the negative equity & saved myself the continuous headaches over time. I eventually got it paid down to the point where I could trade it in without killing myself financially on the trade-in & finally selected a different vehicle. I replaced it with a 2018 6MT Ecoboost Mustang. VERY happy with it so far. Fingers crossed that it has no issues, haha!
What did you trade it in for?
 

NutBucket

Lifer
Aug 30, 2000
27,036
548
126
Leave it to kaido to leave us hanging Glad you finally said f-it and took the financial hit. Enjoy!
 

Bubbleawsome

Diamond Member
Apr 14, 2013
4,833
1,204
146
You know, I think I read that wrong. Ignore this, but Kaido did say he traded it in for a Mustang Ecoboost with the manual.
 
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