New Machine Constantly Restarting

[Phluxed]

Hey Guys,

Recently I've been getting a lot of computer restarts and I've been driving myself bonkers to see what they are caused by. The machine spec's are as follows.

ASUS A8N32-SLI
Opteron 170
OCZ Platinum 2GB(1x2) PC3200
Audigy2ZS
Evga 7800GT CO editiong

The computer DOMINATES games just fine. I run two instances of WOW completely maxed (I know its not that intensive) without a problem. However, randomly, I'll hear some clicks and beep like sounds play through my speakers and my computer will just restart.

I don't have the BSOD screen enabled, but submitting the error allows me to see what it is.


Occasionally I get
STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER

And more often I get

KMODE_EXCEPTION_NOT_HANDLED

It doesn't say the driver that caused it.

I looked these errors up best I could. The first one I read the Microsoft article found here:
http://support.microsoft.com/?kbid=293078

I DO have PCAnywhere installed. Could this cause the problem really? However, if it IS the problem, it doesnt really explain http://support.microsoft.com/kb/275678/en-us That error.

I need PCAnywhere installed on my machine for work. I dial in often from work to home to retreive various code I've saved on my desktop. Has anyone experienced these errors? Should I look at upgrading PCanywhere? I am using 11.0.1.

 

[montag451]

Disable all sw and see if the crashes still happen.

Restart progs, one at a time to see if they are the culprit.
OR
Go to event viewer and see if there are any clues as to which apps are problematic.

 

[Phluxed]

Could you be a tad more specific and use less acronyms

Not sure what SW is, heh.

Also, in the event viewer I found this error in application

Faulting application ctsysvol.exe, version 1.4.1.0, faulting module ctsysvol.exe, version 1.4.1.0, fault address 0x00004c3f.

Im not sure about system, but I found this

Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 02020001, parameter4 883591e8.

 

[montag451]

disable as much software as you can was what I meant.

But, instead of that, can you go into control panel/system/hardware devices.
Are there any ! or X?
Can you DISABLE your sound card.
Restart - yeah i know, you can't hear nothing for now.
Are the crashes still there?

 

[montag451]

My mistake -
Try this.

Go into START
RUN
type the following
MSCONFIG

goto STARTUP tab.

Disable ctsysvol by unticking it.
Restart and see what happens now.

 

[Phluxed]

I've uninstalled PCAnywhere and have yet to crash. I've gone a couple days without crashing before. I will wait and report back in a day or two.

 

[Phluxed]

Alright, I'm still crashing just as often.

I think I have my finger on what it is. I uninstalled my audigy 2 zs drivers and reinstalled them. Perfect right? Now instead of a faint click and beep, the sound goes HAYWIRE and the computer gives me a bad_pool_caller error. I've read this can be solved by uninstalling the drivers and reinstalling them. So, I've done this and I'm still getting crashes.. suggestions? I'm not sure I want to sacrifice all the soundcard features and use my onboard sound (though apparently fairly good).

 

[Phluxed]

http://img217.imageshack.us/img217/6453/sysinfo4rf.jpg

I just checked the IRQ only to find something extremely interesting.

My video card and sound card are both on the same IRQ. Is there a way I can force a different IRQ onto the soundcard?

 

[Phluxed]

Nevermind, changed the IRQ. Didn't fix anything. Stop error is BAD_POOL_CALL Stop: 0x000000C2. I'm following the steps to try and read the dump file with a debugger, see if I can't find which driver it was that was the culprit. I'll report back soon.

 

[Phluxed]

BugCheck C2, {7, cd4, 2020001, 886bc8c8}

Unable to load image ctoss2k.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for ctoss2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctoss2k.sys
*** WARNING: Unable to verify timestamp for ha10kx2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ha10kx2k.sys
*** WARNING: Unable to verify timestamp for ctaud2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctaud2k.sys
Probably caused by : ctoss2k.sys ( ctoss2k+646b )

Followup: MachineOwner
---------

1: kd> !analyze -show
Unknown bugcheck code (0)
Unknown bugcheck description
Arguments:
Arg1: 00000000
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
1: kd>
Unknown bugcheck code (0)
Unknown bugcheck description
Arguments:
Arg1: 00000000
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
1: kd> !analyze -v

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 00000007, Attempt to free pool which was already freed
Arg2: 00000cd4, (reserved)
Arg3: 02020001, Memory contents of the pool block
Arg4: 886bc8c8, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS: 886bc8c8

FREED_POOL_TAG: Wdm

BUGCHECK_STR: 0xc2_7_Wdm

CUSTOMER_CRASH_COUNT: 4

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

LAST_CONTROL_TRANSFER: from 8054a583 to 804f9c37

STACK_TEXT:
aca8294c 8054a583 000000c2 00000007 00000cd4 nt!KeBugCheckEx+0x1b
aca8299c 8054a95f 886bc8c8 00000000 aca82a20 nt!ExFreePoolWithTag+0x2a3
aca829ac b473646b 886bc8c8 b473ad3f 89d31008 nt!ExFreePool+0xf
WARNING: Stack unwind information not available. Following frames may be wrong.
aca82a20 b46ae5fe 88209000 b46af83a 8829e65c ctoss2k+0x646b
aca82a40 b4699678 8829e65c b46983f3 b46a21b2 ha10kx2k+0x805fe
aca82a58 b4699ce3 00400000 882ec340 88405660 ha10kx2k+0x6b678
aca82a74 b47a3eb2 8829e658 00000000 00000041 ha10kx2k+0x6bce3
aca82ab4 b47abe1f 882ec340 80000004 882c1450 ctaud2k+0x47eb2
aca82ae0 b47ab9ea 804fabaa 882c1450 b5145a82 ctaud2k+0x4fe1f
aca82b08 b5145a10 882c1450 00000000 aca82b24 ctaud2k+0x4f9ea
aca82b28 b513e95c 00000000 8a2664a0 8a266558 portcls!CPortPinWavePci:istributeResetState+0x27
aca82b54 b513769d 882c1440 8a2664a0 00000000 portcls!CPortPinWavePci:eviceIoControl+0x12b
aca82b70 b9bccf0f 8a2664a0 88272428 aca82b98 portcls!DispatchDeviceIoControl+0x49
aca82b80 b5137880 8a2664a0 88272428 88272570 ks!KsDispatchIrp+0x126
aca82b98 b5137841 8a2664a0 88272428 aca82be0 portcls!KsoDispatchIrp+0x43
aca82ba8 b4796649 8a2664a0 88272428 89c555d0 portcls!PcDispatchIrp+0x5f
aca82be0 b52b63a2 89d07300 88257360 883fc230 ctaud2k+0x3a649
aca82c30 b9bccf85 89d07300 88272428 aca82c64 sysaudio!CPinInstance:inDispatchIoControl+0x38
aca82c40 804eeeb1 89d07300 88272428 806e4410 ks!DispatchDeviceIoControl+0x28
aca82c50 8057e680 88272570 883228f8 88272428 nt!IopfCallDriver+0x31
aca82c64 8057f4e3 89d07300 88272428 883228f8 nt!IopSynchronousServiceTail+0x60
aca82d00 80578038 000025c4 000021b8 00000000 nt!IopXxxControlFile+0x5c5
aca82d34 8054060c 000025c4 000021b8 00000000 nt!NtDeviceIoControlFile+0x2a
aca82d34 7c90eb94 000025c4 000021b8 00000000 nt!KiFastCallEntry+0xfc
088ffe28 00000000 00000000 00000000 00000000 0x7c90eb94


FOLLOWUP_IP:
ctoss2k+646b
b473646b ?? ???

SYMBOL_STACK_INDEX: 3

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: ctoss2k+646b

MODULE_NAME: ctoss2k

IMAGE_NAME: ctoss2k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 3f837138

STACK_COMMAND: kb

FAILURE_BUCKET_ID: 0xc2_7_Wdm__ctoss2k+646b

BUCKET_ID: 0xc2_7_Wdm__ctoss2k+646b

Followup: MachineOwner
---------

Probably caused by : ctoss2k.sys ( ctoss2k+646b )

I googled that ctoss2k.sys and it appears to be my Audigy2ZS like I suspected, and it's definately driver related... Now to find a fix. Anyone have any suggestions.