New Seagate 4TB - weird CrystalDiskInfo

coolVariable

Diamond Member
May 18, 2001
3,724
0
76
Just got a new 4TB Seagate harddrive from a Blackfriday deal.

Put the new drive in and got it all set up. Also copied around 2TB of data to it.
Everything seems to be fine in that regard.

I did notice though that some of the CrystalDiskInfo appears to be off. E.g. the Read Error Rate keeps changing and the raw value is not 00000000000 as it is for my other HDDs.

Here is the info I am concerned about:

Attribute Name............Current........Worst........Threshold........Raw Values
Read Error Rate:..........112.............100............6...................000002EA8CE0
Seek Error Rate:...........61..............60.............30..................00000016FB3F

Yesterday the Read Error Rate "Current" value was 117.

Is this of concern? Should I RMA the drive?
Obviously don't want to have a damaged drive, especially if it is brand new.
 

Glaring_Mistake

Senior member
Mar 2, 2015
310
117
116
I think it is just that Segates's hard drives actually report the raw values for those while your other hard drives do not.
At least that is the case for the Read Error Rate, don't know if it applies to the Seek Error Rate but it seems likely.

Plus the Seek Error Rate is affected by heat meaning that when you write 2TB of data it may go up.

So rather than those being signs of it being bad it reveals its imperfections, at least that would be my conclusion.

At any rate backup is recommended no matter how healthy a hard drive is or reports itself to be.
 

Elixer

Lifer
May 7, 2002
10,376
762
126
Just got a new 4TB Seagate harddrive from a Blackfriday deal.

Put the new drive in and got it all set up. Also copied around 2TB of data to it.
Everything seems to be fine in that regard.

I did notice though that some of the CrystalDiskInfo appears to be off. E.g. the Read Error Rate keeps changing and the raw value is not 00000000000 as it is for my other HDDs.

Here is the info I am concerned about:

Attribute Name............Current........Worst........Threshold........Raw Values
Read Error Rate:..........112.............100............6...................000002EA8CE0
Seek Error Rate:...........61..............60.............30..................00000016FB3F

Yesterday the Read Error Rate "Current" value was 117.

Is this of concern? Should I RMA the drive?
Obviously don't want to have a damaged drive, especially if it is brand new.
I did notice my last two seagates did that. They are still running (nothing important on them), so, no idea what is up with that.
I am just using them as a scratch drive just to see what happens over the long haul.
 

arandomguy

Senior member
Sep 3, 2013
556
183
116
I have a 1TB Seagate drive and
Curr Worst Normal
01 116 _99 __6 000006FF3200 Read Error Rate
07 _72 _60 _30 00000120E0E6 Seek Error Rate
I got it for free used and it's had a high value for both since I got it. Not sure if it has changed though.
 
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