FYI -
Dear _____,
Thank you for contacting us with your comments! We always look forward to feedback from our customers so we may improve our service.
Our records indicate that currently there is one rebate for the XBox system still going on. A previous rebate for the game console was
valid for purchases made between 4/4/04 and 4/10/04 This rebate will need to be post marked by 5/10/04. The rebate we have currently running for
the XBox system will be for purchases made between 3/30/04 to 4/28/04. This will have to be post marked by 5/28/04. Unfortunately, this rebate is
not being offered in all our stores, fye.com is also not participating in this rebate offer.
Please accept our apologies for any inconvenience this may cause you.
Sincerely,
Francis Martinez
Customer Care Agent
FYE
http://www.fye.com
For Your Entertainment (tm)
Original Message Follows:
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First Name:
Last Name:
Email Address:
Topic: Placing Orders
Question:
I was very excited about your $30 Xbox System rebate and how stores were allowed to include past holiday Xbox bundles but ...
However I'm disappoint with three aspects:
1) it seems all the local stores 'sold-out' within days and have not been restocked
2) the rebate dates seem to have changed
3) unable to order online