Newegg.com - wtf?

[KaGee]

Originally posted by: chocoruacal
Your post is interesting, 'cause to be honest, it has not been my experience that Newegg has good-->great prices on most things. Their customer service is outstanding. Their prices on motherboards, CPUs, and (occasionally) RAM are usually the cheapest (or tied with Googlegear/ZipZoom) after you factor in inflated shipping charges at other retailers. I would never go there for things like cases, hard drives, video cards (though their OEMs are usually decently priced), etc.

Newegg is always the FIRST place I check, but it sure isn't the only place I get my parts from. But thats okay...no single outfit is going to have the lowest price on everything at everytime.

NOBODY can be the cheapest all the time on everything. You make an excellent point about service. Believe it or not, service costs. Newegg and others like them invest in people and systems to give such a high level of service. It's like the old Valvoline commercials... "you can pay me now, or you can pay me later"

[RANT]That's the problem with this country today. All everyone wants is the "cheapest". Untill service becomes an issue. Once someone experiences a problem, they want top service. But the problem enters when they bought the "cheapest" and expect "top of the line service". My personal experience selling at retail is that the customer who is always on the cheap is also the most difficult to deal with when a problem arises. IMHO Newegg will never miss this guy's business. [/RANT]
:disgust:

 

[Intelman07]

Newegg's prices do seem to be going up.....zipzoom fly usually has the same items cheaper there. (example is the 2.4C)

 

[Bonesdad]

Originally posted by: Intelman07
Newegg's prices do seem to be going up.....zipzoom fly usually has the same items cheaper there. (example is the 2.4C)

Not strictly true, the only item that was cheaper at zzf was the microsoft keyboard mouse combo i purchased...it was actually more expensive, but there was no shipping at zzf while there was at newegg.

 

[Peter D]

If you dont like it, go buy it at CompUSSR

 

[Johnbear007]

Originally posted by: Xafgoat

Originally posted by: OddTSi
I've noticed something similar as well. The Saphire 9800Pro Bulk was first listed at $306. Then it dropped to $299. Then within a week they raised the price to $301 and put an "On Sale" sign in big bold print above it. Now it's gone up to $305, still with the "on sale" sign.

Yeah this is the crap that annoys me, their "sales" just mean that the item has the sale icon next to it, in no way does it imply the item is discounted. That seems like some false advertising to me.

That is ridiculous.

False advertising is representing a product as something that it is not, or advertising one price and charging another. There sales are stupid, but they arent false advertising.

 

[FullRoast]

Well, maybe things have changed since this thread started, but I checked on pricewatch.com (as always) and the cheapest 9800 XT listed is $482, shipped. newegg.com is listed at $495, shipped. Based on past experience, I would pay the extra $13 just to know that it really is in stock, will ship that day or next, I'll get great email updates on the shipping status, tracking number, and great return policy.

Double checking, newegg,com currently has 3 9800 XT's listed, from $495 - $539, shipped.

newegg.com is not always the cheapest, and I will order from other places, but they are my favorite.

 

[JBT]

I think neweggs sale items are actually just items that have alot of purchases seems that way anyways. They are surely not on sale though lol ussually the price goes up that I notice.

 

[OddTSi]

Originally posted by: Johnbear007
That is ridiculous.

False advertising is representing a product as something that it is not, or advertising one price and charging another. There sales are stupid, but they arent false advertising.

Actually KB Toys recently had to pay a multi-million dollar settlement on a class action lawsuit where they were doing something very similar to what NewEgg is doing (i.e. marking things "on sale" but actually raising the price).

 

[PaperclipGod]

Originally posted by: KaGee

Originally posted by: PaperclipGod

Originally posted by: lnguyen
simple solution: don't buy it from newegg

i didnt

im just pissed that newegg isnt doing everything it can to offer the best possible prices like it used to.

So how many did you buy from BB or CUSA? (My guess is 0)
Oh, and here's some cheese to go with your whine.
:wine:

actually, my 9800XT was delivered at 3pm today from Best Buy, thanks.

 

[jzodda]

I built a system last week consisting of a barton2500, ASUS A7N8X Deluxe 2.0, Corsair Twin XMS, 2 WD SATA HD's, a DVD/CD Combo drive and I found that newegg was always close to the lowest price on pricewatch. It was never the lowest but it was close and when it comes down to just a few extra dollars I will always give them my business. Their shipping is cheap, everything comes fast and is packed well and their customer service is the best.

So I disagree with the top poster...

 

[JayMassive]

Originally posted by: OddTSi

Originally posted by: Johnbear007
That is ridiculous.

False advertising is representing a product as something that it is not, or advertising one price and charging another. There sales are stupid, but they arent false advertising.

Actually KB Toys recently had to pay a multi-million dollar settlement on a class action lawsuit where they were doing something very similar to what NewEgg is doing (i.e. marking things "on sale" but actually raising the price).

I find it hard to believe that MOST places don't mark the items way up just to put them "on sale" later for a price which is still way too high. But I'm just a poor college student, so everything is expensive to me these days. Hey look--a Newegg banner on top of the forum!

 

[josedawg]

What's funny about newegg is I was browing newegg's site today, because my friend was looking to buy the A7N8X Deluxe, priced @ $116 (lowest I've seen it on newegg), so we keep browsing, looking for possible other substitutes to order, we go back to the same mobo about 20 minutes later, and its now priced @ $118. Kinda funny if you ask me. $2 increase in a matter of 20 minutes. My friend didn't bother to order, hoping the price will come down in the next few weeks (he's not in a rush to get it, so whatever).

 

[Goose77]

Originally posted by: josedawg
What's funny about newegg is I was browing newegg's site today, because my friend was looking to buy the A7N8X Deluxe, priced @ $116 (lowest I've seen it on newegg), so we keep browsing, looking for possible other substitutes to order, we go back to the same mobo about 20 minutes later, and its now priced @ $118. Kinda funny if you ask me. $2 increase in a matter of 20 minutes. My friend didn't bother to order, hoping the price will come down in the next few weeks (he's not in a rush to get it, so whatever).

hahaha, i had the samething happen to me when i was looking for a vid card bout 6 months ago!

False advertising is representing a product as something that it is not, or advertising one price and charging another. There sales are stupid, but they arent false advertising.

u r right, problem is, the sale is a miss representation for the fact that it's not a sale. this miss leads consumers into believing that the item is on sale and if not bought now they will miss the price break when there really is no price beak. in fact, at times the price has risen!!!

Actually KB Toys recently had to pay a multi-million dollar settlement on a class action lawsuit where they were doing something very similar to what NewEgg is doing (i.e. marking things "on sale" but actually raising the price).

WOW, if thats ture newegg better be carefull, i know a lot of guys here would love nothin better than a class action lawsuit!

 

[Tab]

Originally posted by: PaperclipGod

Originally posted by: Tabb
Uh, it was just released...

Did you even read my my post?

Yes I did, and I stand buy what I said. Why are you complaing? You've got plenty of alternatives....

 

[Def]

Newegg took care of me one time when somehow I had two harddrives coming to me even though I only went through the order process once. They had already charged my credit card and everything since their verfication is almost instanteous. I was fearing the worse, because they already had my money. Most retailers would be laughing all the way to the bank in that situation.

I sent a quick email explaining what is going on, Newegg employee told me to just refuse reciept of the package and they'd get it back and refund me the entire amount. It took a while, but they were true to their word.

That to me is EASILY worth a few dollars here and there over some small time company that is most likely out to make a quick buck at any price. Dealing with a professional internet business is so refreshing these days that I don't EVER find myself even contemplating ordering computer parts from another business.

It's a symbiotic relationship guys, the business takes care of you, you take care of the business.

 

[tallman45]

Wow, a price changed $2 in 20 minutes, ever look at the stock market. Last I remember a business can raise prices for any reason that they feel necessary, it could be any number of a thousand variables that can result in them managing their own pricing.

 

[vetteguy]

Originally posted by: OddTSi

Originally posted by: Johnbear007
That is ridiculous.

False advertising is representing a product as something that it is not, or advertising one price and charging another. There sales are stupid, but they arent false advertising.

Actually KB Toys recently had to pay a multi-million dollar settlement on a class action lawsuit where they were doing something very similar to what NewEgg is doing (i.e. marking things "on sale" but actually raising the price).

Actually, that's not what KB did at all. If you had read anything about the lawsuit or have ever been in a KB store, you would know that on their price stickers they have a price listed as something like "competitor's" or something similar, which is crossed out, and then their price written below it. Their "lower" prices were often the same (or higher) than their actual competitor's prices, and they used wildly inflated numbers to compare theirs to. This supposedly led consumers into thinking they were paying less when they were in some cases paying more than if they went to a comparable store. Newegg is not doing this just by putting up a "sale" sign on a regularly priced item...large chain stores do that all the time (how many times has an XBox game been advertised as $49.99 at Best Buy?). Plus, they are not comparing their prices to anyone else's.

I am all in favor of the lowest prices I can get, but when it comes to ordering online service is VERY important. I can order from newegg and be assured that I will get WHAT I ordered in a timely fashion. I don't have that same confidence with a lot of places. And in my experience, probably 95% of the time they ARE the cheapest, but there is no way they can have the lowest prices on absolutely everything. It seems that the original poster is passing judgement on them for having a brand new item a few dollars more than some large chain retailers. Since he seems to be mostly interested in price rather than customer service, I recommend that he buys it at CompUSA. I'll still be turning to newegg first for all of the stuff I need though.

 

[Goose77]

I am all in favor of the lowest prices I can get, but when it comes to ordering online service is VERY important. I can order from newegg and be assured that I will get WHAT I ordered in a timely fashion. I don't have that same confidence with a lot of places. And in my experience, probably 95% of the time they ARE the cheapest, but there is no way they can have the lowest prices on absolutely everything. It seems that the original poster is passing judgement on them for having a brand new item a few dollars more than some large chain retailers. Since he seems to be mostly interested in price rather than customer service, I recommend that he buys it at CompUSA. I'll still be turning to newegg first for all of the stuff I need though.

vetteguy, your right in everything that u said, but i dont believe that the point was about service or losest price. I assume that he ment that newegg prices fluctuate radically, where some of the time the price actually goes up! not to mention a for sale sign put up (but thats besides the point). And i understand that the market prices fluctuate due to manufacturer, and that venders are only matching the prices given to them by the manufacturers. I talked to many o'venders about this, this is one reason they dont quote you a price on processors over the phone very often, but will give a price when ready to buy! The other point i'd like to make is that as big as newegg has become, it behoves them to create a more stable price, and when on sale, for it to be really on sale! They are almost like a retail store with products on the shelves, where the shelves are the webpages! If retail stores could do it, i would think that newegg would be able to also.

I would now like to add; I still love newegg, and if nothing ever changed about them i would still buy from them! they are the best!

 

[OddTSi]

Originally posted by: vetteguy
Actually, that's not what KB did at all. If you had read anything about the lawsuit or have ever been in a KB store, you would know that on their price stickers they have a price listed as something like "competitor's" or something similar, which is crossed out, and then their price written below it. Their "lower" prices were often the same (or higher) than their actual competitor's prices, and they used wildly inflated numbers to compare theirs to. This supposedly led consumers into thinking they were paying less when they were in some cases paying more than if they went to a comparable store. Newegg is not doing this just by putting up a "sale" sign on a regularly priced item...large chain stores do that all the time (how many times has an XBox game been advertised as $49.99 at Best Buy?). Plus, they are not comparing their prices to anyone else's.

I made my post based upon a news report I saw on CNN Headline News. Obviously they skimmed a great deal of detail off of the story when they presented it. Isn't the first time a "news" channel has done that and probably won't be the last. Live and learn I guess.

Either way though, I doubt it's completely legal for a company to have a certain price on a product for several weeks, and then raise the price of the product suddenly and put an "On Sale" sign on it.

 

[KaGee]

Originally posted by: tallman45
Wow, a price changed $2 in 20 minutes, ever look at the stock market. Last I remember a business can raise prices for any reason that they feel necessary, it could be any number of a thousand variables that can result in them managing their own pricing.

Amen brother!

The whole problem with this thread is it is just a group of people who don't understand a lick about economics in a free market society. That have nothing but time on their hands and money to burn. If you don't like Newegg, so what. Don't buy from them.

Geez, stop the whining people and save the server space for more constructive technical conversation. After all, this is General Hardware.

This thread really needs to be in HOT DEALS / BRAG & MOAN

 

[EFinney]

Well if you want rock bottom prices buy the refurbished. Jusat as good as new maybe missing a manual or a cable. I got my A7n8X Deluxe and Barton 2500+ for $140 ($69 a piece refurb) Runs quite nicely at 11x200 at stock voltage. Cost me a grand total of $15 bucks for the missing accesories from the manufacturer.

As far as the sale issue goes i work retail and there doesnt have to be a price change for an item to be on sale. Also prices fluctuate based on current pricing from the vendors. Best Buy, etc doesnt have to worry about that due to the fact that they sign agreements to get x amount of an item at x price for x time frame. For vendors such as Newegg it would be unwise for them to do so. The main way they make profit is low inventory levels so less space to pay rent on. So if an item price changes more than likely stock is getting low a new order was placed with the manufacturer and based on the price they pay a price for us may go up or down.

The store i work at for instance I may have an item this week for $25 and next week its $39. It all depends on how much the vendor charges us when we buy our merchandise. The bigger stores also have another good thing going in that they don't really own the majority of what they sale. They pay for it later in the month, quarter, etc. WHile this safeguards the business from getting stuck with overstock at times it can also hurt them if an item doesnt sell well. Newegg is probably similar to my company. If an item is in stock we own it. It is paid in full already. When we resale it we are trying to get our investment back.

 

[mbackof]

Many times a retailer just puts an "On Sale" sign to get something to sell. They may or may not raise or lower the price. Heck, if the item is selling briskly raise the price a little bit and see if it still sells. If it does, your profit increases. If it doesn't, lower it a bit. I'm sure Newegg is doing just this. They are controlling their inventory and trying to maximize their profit. This is why you can buy more expensive components from them at lower prices than many other sites and they sell you the case fans and the artic silver with that huge shipping markup. They understand that if they are competitive on the big ticket items, customers will pay a little bit more for some of the cheap stuff just because they don't want to go through the hassle of buying somewhere else and they also get great service from NewEgg. Some of the companies who have the low price on Pricewatch are kinda shady. Newegg has low price and good customer service.
When I worked in retail grocery we would get distributions from the warehouse and we had to move them or store them in our stockroom. You might put an onsale sign on the thing or feature it at the end of the aisle just to move it faster. I don't think this is dishonest. The item costs what it costs. If it is a good deal to you, pay it, if not don't buy it or buy it somewhere else. This is certainly more honest than the dreaded rebate system which is highly annoying, risky, and popular in today's computer equipment world.

 

[roboninja]

Originally posted by: KaGee

Originally posted by: PaperclipGod

Originally posted by: lnguyen
simple solution: don't buy it from newegg

i didnt

im just pissed that newegg isnt doing everything it can to offer the best possible prices like it used to.

So how many did you buy from BB or CUSA? (My guess is 0)
Oh, and here's some cheese to go with your whine.
:wine:

But that's some wine; you said you were giving some cheese for wine he already had. Makes no sense.