I have Premier.
CS Team: Thank you for contacting the Newegg Customer Service Chat Team.
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undefined CS Team: Estimated wait time is 1 hours 30 minutes 27 seconds
CS Team: Thank you for contacting the Newegg Customer Service Chat Team.
CS Team CS Team: Your reference number for this chat session is #######
CS Team CS Team: We will be with you in a moment.
undefined CS Team: Estimated wait time is 1 hours 30 minutes 27 seconds