Newegg is worthless

[circusslaughter]

Kinda odd since they did the same thing to me with and ASrock mobo (ASrock boards are the worst, btw, steer clear in the future).

I chose the ASrock because of the debugger and decent reviews. Now I just feel out of $150...

I know I goofed on the standoffs but the board wasn't fried, one bent cpu fan pin. So they are sending me the broke board back with no I/O shield. Going to have to spend money out of pocket I don't have to get a new one from ASrock if they won't waive the fee.

Just feel really let down by this site for being told I'm lying fraud and newegg for not replacing my board after having it for 3 weeks now.

Sorry I had no instructions and didn't know what a standoff was. I'm 20, this is my 2nd build attempt. Sue me people. My 1st case had preinstalled standoffs, so stop treating me like an idiot.

 

[Imaginer]

The stand-offs normally come with the case (or something similar is built into the case, as discussed earlier in this thread).

Motherboards never seem to come with stand-offs.

Case threading for the motherboard panel and the stand off screws differ from case to case. Motherboard manufacturers cannot account for it, the only thing they can do, is conform to ATX hole standards and board sizes.

That is a reason why motherboards never come with them.

 

[circusslaughter]

Didn't help having zero instructions.

I came to this site to learn because I have a lot to learn since I want to build more computers in the future, not to be treated like an idiot because I didn't know what I was doing as soon as I pulled everything out of the box. This site has treated me worse then Newegg. It's pathetic.

 

[Imaginer]

Didn't help having zero instructions.

I came to this site to learn because I have a lot to learn since I want to build more computers in the future, not to be treated like an idiot because I didn't know what I was doing as soon as I pulled everything out of the box. This site has treated me worse then Newegg. It's pathetic.

Not faulting you on this. And it can easily be overlooked from someone not fundamentally understanding electrical concepts.

To be fair, you are right on the lack of instruction with the motherboard. Even on an Asus manual, they have diagrams showing installation of the motherboard in a case with built in stand offs, no mention of having to check or put them in place.

You can double check this too. I am refering to the P8z77-LK manual.

Hell, this is the same mention in my own Maximus V Gene manual! What the heck ASUS?

 

[Soundmanred]

Didn't help having zero instructions.

I came to this site to learn because I have a lot to learn since I want to build more computers in the future, not to be treated like an idiot because I didn't know what I was doing as soon as I pulled everything out of the box. This site has treated me worse then Newegg. It's pathetic.

Learning is OK, we all had to start somewhere.
Messing something up while learning and blaming someone else for it is not OK.
I messed up a board, CPU and sound card up in my early days and ate the cost since it was my fault.
Like others have said, there is zero chance a bent fan header pin would have caused the issues you stated the board had. You shorted something out by not using standoffs and tried to say you got it that way from Newegg.
Just own up to it.

 

[circusslaughter]

Newegg said I can't have a replacement because of one bent cpu fan pin. They said the board had no other errors.

Oh and they said I failed to return the shield and sli which was in the box so ASrock is charging me and voiding my warranty, are we all happy now?

 

[circusslaughter]

Worst. Shit. Ever.

Over computers now.

 

[disappoint]

:thumbsdown:mobofo

 

[circusslaughter]

Don't even know why I thought I could build a computer.

My 2 year old cousin could have done it better.

Newegg sucks for stealing my shit and costing me money.

All well didn't need to eat this month, sure a board is worth it..

 

[Imaginer]

Learning is OK, we all had to start somewhere.
Messing something up while learning and blaming someone else for it is not OK.
I messed up a board, CPU and sound card up in my early days and ate the cost since it was my fault.
Like others have said, there is zero chance a bent fan header pin would have caused the issues you stated the board had. You shorted something out by not using standoffs and tried to say you got it that way from Newegg.
Just own up to it.

I remember messing up once with reversing the ribbon on a floppy cable. I also had the joy of putting a heatsink back onto a Cyrix 6x86 CPU without the thermal paste.

Red colored wire on the IDE cable to the power cable, thus avoiding issues with hard drives. I am sure there is a mnemonic for AT motherboard power supply cable before things were "keyed" to prevent mess ups of the past.


Looking at one of the ASRock manuals, they are just as descriptive on standoffs as ASUS is.

 

[circusslaughter]

My manual was very brief and had nothing about standoffs. Basically said stick the board in the case. That's it. Then it was a bunch of crap in 8 languages. Get same case next time and I wouldn't be out a ton of money.

 

[circusslaughter]

The board worked because I booted it AFTER standoffs were put in and got into the bios, only problem was the CPU fan...

 

[circusslaughter]

Newegg can die in a hole. I'm going to be spending $200 on a $140 board...

 

[JEDIYoda]

I chose the ASrock because of the debugger and decent reviews. Now I just feel out of $150...

I know I goofed on the standoffs but the board wasn't fried, one bent cpu fan pin. So they are sending me the broke board back with no I/O shield. Going to have to spend money out of pocket I don't have to get a new one from ASrock if they won't waive the fee.

Just feel really let down by this site for being told I'm lying fraud and newegg for not replacing my board after having it for 3 weeks now.

Sorry I had no instructions and didn't know what a standoff was. I'm 20, this is my 2nd build attempt. Sue me people. My 1st case had preinstalled standoffs, so stop treating me like an idiot.

bbbuttt officer I didn`t know that I had to use my turn signal......ignorance of the law is no excuse...heheheee

 

[Imaginer]

My manual was very brief and had nothing about standoffs. Basically said stick the board in the case. That's it. Then it was a bunch of crap in 8 languages. Get same case next time and I wouldn't be out a ton of money.

Or a lesson learned in stand offs, and each case is different.

One thing to note, before putting in the board, there should not be any foreign objects that are metal or conductive on the motherboard panel before placing the board in (standoffs or built in standoffs otherwise).

Try not to get discouraged about this. Someday, you will look back at this the way I have looked back at some of my shenanigans of silly installation mistakes. (though I never had the privilege of reversing the AT power cables)

 

[circusslaughter]

What good did the $16 do for a 1 year accidental warranty?

 

[Imaginer]

What good did the $16 do for a 1 year accidental warranty?

From the looks of it, it should be covered...

Accidental damage consists of an operational or structural failure of the covered product resulting from normal operating conditions and handling, including accidental impacts, drops, falls, spills, power surges (when protected by an Underwriters Laboratory approved operational surge suppressor) and other forms of accidental damage.

http://help.newegg.com/app/answers/...-is-service-net-accidental-damage-protection?

And...

2. How quickly can I expect to receive service?
AIG's toll-free number (866) 257-9193 is available 24 hours, 7 days a week. We can set up your on-site service call and schedule your service Monday through Friday from 8 am to 5 pm local time. AIG's network of over 30,000 technicians will work with you so that service is performed around your schedule. If you need to ship your product in for service, you'll receive a box the next business day with a pre-paid label. We'll fix your product at our service center and ship it back to you.

3. What is Accident Protection?
Accident Protection covers Accidental Damage from Handling (ADH), any accidents which happen during normal use of the product. While most service plans cover basic mechanical malfunction only, ADH covers your product from accidents like drops, falls, power surges and other accidental damages during the entire term of coverage.

http://promotions.newegg.com/service_net/13-5074/faqs.html

Edit...

ADH only covers operational or mechanical failure caused by an accident from handling and does not include protection against normal wear and tear, theft, misplacement, negligence, viruses, reckless, abusive, willful or intentional conduct associated with handling and use of the Product, cosmetic damage and/or other damage that does not affect the unit functionality, damage caused during shipment between You and Our service providers and any other limitations listed in the Limitations of Coverage section. Any resultant damage from this type of treatment is NOT covered by this ADH program. The use of this coverage requires an explanation of where and when the accident occurred as well as a detailed description of the actual event. Failure to provide this information will result in claim denial.

http://promotions.newegg.com/service_net/13-5074/terms.html

 

[circusslaughter]

All well I just wasted so much money with newegg. I am over it.

 

[fralexandr]

http://www.newegg.com/Product/Produc...82E16811139013
newegg is awesome, where else can you get pictures of a retail corsair C70 showing it comes with mobo standoffs already installed?

edit: http://www.corsair.com/us/media/cms/manual/49-000128_revAA_C70_VENGEANCE_QSG_EFGISR.pdf
corsair's manual also shows them preinstalled and doesn't list motherboard standoffs as a seperate item.

 

[bononos]

The board worked because I booted it AFTER standoffs were put in and got into the bios, only problem was the CPU fan...

No it never worked. You killed it when you didn't install the standoffs and broke it. So don't pretend it booted up right at least once. And by the look of things you probably messed up the socket during installation.

http://forums.anandtech.com/showthread.php?t=2363476
Post #92

I pushed that button. I have zip nada zero power going to anything.
......
No lights or power, not even one of the damn thing happens. I am getting so pissed off with it. My 1st build was way easier...

Should I restart and put all the stand offs in? I didn't do this with my 1st build...

Post #93

WE HAVE POWER! but I don't think my cpu fan is kicking on, I've had it on for about 10 minutes and it's not spinning.

Post #96

Getting errors D7,15,40f, and A2.

Yes took me an hour to put them in now powers on with error.

 

[Newbian]

 

[Rinaun]

If you did break the board installing (no POST/magic smoke/sparks) then that sucks.... but it sounds like newegg just bounced the RMA because of a bent pin, which is plain silly. I've spent upwards of 20k with Newegg and I'm slowly moving my business elsewhere because of incidents like this and the overall higher pricing/less support for how much I'm spending yearly with their company. That being said, you should not build a PC without doing some basic homework. There's plenty of guides online that show you need standoffs; I can't think of a single guide I've read in the last 9 years that does not mention this.

Bottom line: Newegg from 2007 is nothing like today's Newegg.

 

[JMapleton]

Is Amazon competitive in price for computer hardware? When I built my computer years ago they didn't even come close to NewEgg.

 

[ahenkel]

Is Amazon competitive in price for computer hardware? When I built my computer years ago they didn't even come close to NewEgg.

I think it depends on what you're looking for. I find that Newegg often has better prices and selection on things like cases, motherboards and ram.

The big thing is a lot of the components on Amazon often aren't sold by Amazon so they end up not being prime eligible which for me is the number one draw to using Amazon.

 

[PrinceofWands]

they have gotten worse and worse over the last 10 years, I think. Soon, they might manage to have worse CS than Comcast.

imagine that.

That is a physical impossibility. If you take all the bad in the universe it doesn't equal the utter suckage which is Comcrap.