Dear Jarod,
Thank you for contacting Newegg.
I have forwarded your information to the agent who is now handling the Soyo rebates. We have been instructed to tell you that you should receive an email directly from Soyo within one week. If you do not receive this email, please let us know at
soyocomplaints@newegg.com and there will be an immediate resolution. Again, we apologize for the delay and appreciate your patience and understanding while we get this issue resolved.
Thank you,
Lionel
Newegg Customer Support
( Tel: 800-390-1119
) Fax: 909-395-8907
-----Original Message-----
From: Jarod Morrison [mailto:apostle@ctsclan.com]
Sent: Monday, March 21, 2005 11:39 AM
To:
arielb@verifyrebate.com; cs.service.wh1(ne).us
Subject: Re: FW: NewEgg SOYO SY-P4i865PE+V1.0 Rebates #1391 and #1392
As you can see from the correspondence below, I e-mailed
soyo@verifyrebate.com on February the 7th regarding rebates #1391 and
#1392. I mailed these rebates on September the 7th 2004 but have yet to
receive the check from either of them. On the 12th of February
rodolff@veryifyrebate.com informed me that the checks have mailed. Now
it is March the 21st and I still haven't seen anything in the mail, and
the rebates are showing as "approved" on the verifyrebate.com site just
like they have since November. What do I need to do to speed up this
process? Here is my information:
My information was here(edited)
I have an official invoice from newegg along with copies of the rebate
forms, receipts and UPC that I sent in. This is starting to become more
than a minor annoyance. I have always loved shopping at NewEgg please
don't disappoint me on this.
rodolff wrote:
>>Dear valued Customer:
>>
>>Thank you for your recent submission of your rebate request.
>>
>>Your rebate check has approved and mailed. If you would like to follow up
>>on your rebate check, please email to:
arielb@verifyrebate.com . Please
>>make sure to include your first name, last name and the zip code to expedite
>>service.
>>
>>We would like to thank you again for your inquiry and patience
>>
>>Customer Services
>>Rodolf Fowler
>>
www.verifyrebate.com
>>
>>Please DO NOT deletes previous correspondent for further assistance.
>>
>>
>>
>
>>>>-----Original Message-----
>>>>Sent: Monday, February 07, 2005 1:53 PM
>>>>To:
soyo@verifyrebate.com
>>>>Subject: NewEgg SOYO SY-P4i865PE+V1.0 Rebates #1391 and #1392
>>>>
>>>>I mailed rebates #1391 and 1392 on September 9th, 2004, but have yet
>>>>to recieve my check. I haved checked the status of these rebates
>>>>through
www.verifyrebate.com and they show up as approved. However,
>>>>they have been in "approved" status since December. Please check
>>>>into this for me. I wouldn't be so worried about it, but I
>>>>accidentally shorted out this motherboard during installation (I
>>>>know I'm stupid!) so with rebates I'm out nothing, but w/o them out
>>>>out $75 and only have a fried board.
>>>>
>>>>Thanks,
>>>>Jarod Morrison
>>>>