NewEgg Rant ** UPDATE!**

[olds]

no one gives a flying shit about your small package

That's not what your mom calls it.

 

[goog40]

Fail. It's not in CA yet, it's in transit to CA.

 

[mb]

Fail. It's not in CA yet, it's in transit to CA.

This. It didn't get from Kansas City to Rocklin, CA in one minute (12:49 to 12:50).

 

[Rhezuss]

Well I hate newegg's shipping. I live in Canada and 2/3 of my last orders were shipped from US. With the customs, it add 1 to 2 days to get to my house.

But newegg rocks!

 

[olds]

 

[OBLAMA2009]

i think newegg engages in some questionable business practices. we all remember the problems with the fake i7's. yesterday i was going to order an item and i was looking at the reviews and someone has given them 5 eggs and a review that read something like this: "i ordered the item and received it three days later but it was the north african version, so i just called cs up and told them i needed the u.s. version and they sent it right away. bravo to newegg!!" ???????

 

[Brainonska511]

i think newegg engages in some questionable business practices. we all remember the problems with the fake i7's. yesterday i was going to order an item and i was looking at the reviews and someone has given them 5 eggs and a review that read something like this: "i ordered the item and received it three days later but it was the north african version, so i just called cs up and told them i needed the u.s. version and they sent it right away. bravo to newegg!!" ???????

And IIRC, you're a crazy person, so your opinions don't count.

 

[dualsmp]

About 75% of the time I receive a package from UPS it has at least one significant dent on the box, like it was dropped from a two story building.

 

[tyler811]

(Everyone else does it...)

I ordered a hdd from New Egg. It got to Rocklin, CA on the 23rd. It's scheduled for delivery on the 28th. I could literally crawl on my belly between here and Rocklin in 5 days. Maybe less!
In fact, I have to drive through Rocklin to get to my daughter's place to install the item once I get it.

I will never order from them again!

Spoiler

Yes I will.
/cry baby attack

UPDATE

I received a PM from NewEgg. They asked about my order number to confirm what I had wrote. Once they confirmed it, they called UPS to see what was going on. They got response from UPS that really clarified nothing but at least NewEgg cares/tries.

:thumbsup: NewEgg


I was just ranting because the package got to the UPS warehouse in Rocklin on the 23rd and isn't scheduled for delivery till the 28th. That means it will just sit in their warehouse for 5 days.
Not at all NewEggs fault. Just a nuance of UPS.

Not neweggs fault but the post title says "Newegg Rant" so I would think the title should say "UPS Rant"

 

[deadlyapp]

Personally I love when someone posts something about newegg on anandtech - because I know that they have someone who monitors the forums occasionally and they usually respond, even if they have no reason to - ie olds complaining about something not even in neweggs power.

 

[CraigRT]

I saw UPS in the first post and immediately put the blame there.

They are useless. Completely.

 

[Crono]

I saw UPS in the first post and immediately put the blame there.

They are useless. Completely.

A lot of it comes down to your local distribution center and driver(s).

I haven't had a single problem after hundreds of packages on the receiving end from them, and very rarely even a dented box. My driver is cool about it, though, as he always comes up to the door, rings the doorbell, and leaves the package right there (authorized to do so, as it is safe neighborhood).

I have heard of UPS ninjas just hurtling boxes at the door, which isn't a good idea, even if they are trained to make deliveries within a certain amount of time.

 

[marrr]

I always get my stuff next day when it ships from NJ.

 

[CraigRT]

A lot of it comes down to your local distribution center and driver(s).

I haven't had a single problem after hundreds of packages on the receiving end from them, and very rarely even a dented box. My driver is cool about it, though, as he always comes up to the door, rings the doorbell, and leaves the package right there (authorized to do so, as it is safe neighborhood).

I have heard of UPS ninjas just hurtling boxes at the door, which isn't a good idea, even if they are trained to make deliveries within a certain amount of time.

You are apparently in one of the fortunate few areas. I haven't looked in a while, but I've actually had decent complaint worthy problems with UPS and when I first started googling things a number of years ago, there were a few UPS hate sites around. Chalked full of complaints of irate customers. random charges, lost packages, damaged packages, etc.

I've had overcharges and damaged packages. Thankfully nothing lost yet, but sometimes depending on the condition it might as well be lost and just replaced.

I try to avoid at all costs and usually insist on USPS for cross border shipping (way more reasonable)

 

[eersnherd]

I have a UPS rant too.

My Xbox 360 had its first RROD on June 13th.
I slap a return label on it and ship it out June 14th.
It gets to TX for verification and replacement 2 days later and I get an email saying a new console is being shipped to me that Friday, June 18th.
I wait patiently and UPS got the billing info on Monday the 21st, but didn't ship until Wed, 23rd. Now I'm not expected to get it until next Monday the 28th.