NewEgg Rewards

[pspada]

I tried ordering from newegg for the first time yesterday. The site was unbearably slow and it was difficult if not impossible to find what I was looking for. I ended up ordering from googlegear instead.

 

[rocadelpunk]

i've never gotten any free things from newegg, but I don't care, they're the only store I've ordered from for the last couple of yrs

with the exception of hot deals on items...

cases, cdrw, memory, speaker, dvd drive, procs galore

I've never been dissapointed...in fact, I don't even know how they did it : P, but for some reason i would do standard shipping and receive my package in 3 days, from cali to ohio!

*hugs newegg*

at this point in time, I don't even really care what the price difference is between products (within reason... +-20-25 bucks) I just look it up on newegg and order it without giving it a second thought...I don't think I've ever been so satisfied with a store, online or b&m...luckily I learned my lesson when several years ago I built my first comp and ordered from various places...newegg was and is champ!

 

[DaveSimmons]

Originally posted by: pspada
I tried ordering from newegg for the first time yesterday. The site was unbearably slow and it was difficult if not impossible to find what I was looking for. I ended up ordering from googlegear instead.

Are you on dial-up? the main page might be a little slow because of the graphics, but as soon as you go to "shop by category" it's fast plain text.

I've had newegg be slow a few times late at night when they're doing maintenance (I'm guessing), but their site is usually much faster than googlegear. It also has better product info, real product pictures, user reviews & ratings, and more accurate in-stock inforamtion than googlegear.

 

[PanzerIV]

Add me to the list of satisfied Newegg customers. I've ordered nearly $10,000 worth of parts from them in the past year or so (most of it quite recently) for work, myself and system builds I've done. I have a refurbed HSF/Fan scheduled for delivery today as a matter of fact.

I visit their site every morning and throughout the afternoon to see what's on sale and in the refurbished section. Although I do get frustrated that people pounce on the refurbs, some of which are incredible deals, before I ever got a chance to find they were there. But, that is no fault of the Eggs.

Their site typically loads fast and is easy to navigate. I will often buy something from them that may be slightly cheaper somewhere else simply because I value their consitency and do not want to deal with potential hassles with another online retailer.

Go Newegg!

 

[hevnsnt]

+1 Satisfied Newegg customer

 

[Monolithic]

Lurker comes out to give props to NE.

 

[PC911mickster]

shameless bump

 

[MechanicalMan]

Originally posted by: pspada
I tried ordering from newegg for the first time yesterday. The site was unbearably slow and it was difficult if not impossible to find what I was looking for. I ended up ordering from googlegear instead.

That sucks that your 14k modem can't load Newegg's website. Maybe you should join the rest of us in post-1995 and get a decent internet connection. And what exactly makes it difficult to search Newegg's site???

 

[arcenite]

I agree that NewEgg has top of the line service. I hadn't really thought much about it until I lost about $50 at another claimed "good" online retailer, Xoxide. I will never do business with Xoxide.com again. NewEgg, has great prices and even better shipping. (hint, hint: can I get a free radeon 9800? (9700pro atleast! ))

Bill

 

[Ness]

I placed an order for a black floppy drive and a black rounded floppy cable back in the summer.. I always do smaller orders with a company before I commit to buying tons of stuff just so I can find out for myself how good they are.

The parts came and I hooked them up, long story short, the floppy drive was bad.

I talked to a CSR and told him that it would be a pretty dumb idea for each of us to pay 5+ bucks in shipping for an 8 dollar drive if I were to send this one back, and that I'd rather take a loss than take the time and money to ship it back. He said he completely understood and that he would have a new one shipped out... I could just trash the old one because it was more or less worthless.

That was in the summer, and I finally gave up waiting for it and paid 15 bucks for a black floppy at a local store because I still haven't seen anything from them.

This isn't to say that NE is a bad company, or that I wouldn't do business with them again, but I am wondering if my CSR, Robert, forgot or was just yanking me around to get to more important things. I guess what I'm trying to say is that a simple situation like that can shake up confidence in a company and will make me hesitate to buy from them, even though I would end up buying.

 

[pspada]

Sorry to disappoint, but I'm on a broadband connection with 3Mbps downstream. It was newegg's site speed that sucked, and worse, it's impossible to search or sort for items properly. I'm satisified with the service and prices at googlegear, where I went instead, so newegg has lost me as a possible customer.

 

[Banana]

Have you tried more than once? I haven't experienced site slowness at NewOeuf.

 

[nebula]

Originally posted by: pspada
Sorry to disappoint, but I'm on a broadband connection with 3Mbps downstream. It was newegg's site speed that sucked, and worse, it's impossible to search or sort for items properly. I'm satisified with the service and prices at googlegear, where I went instead, so newegg has lost me as a possible customer.

I don't want to start a flame war, but searching?? If you want a processor, you click on the processor category, etc... If you are looking for something that's not so black & white, I agree that I'm not always sure what category it's in. Try sorting DDR once, why doesn't it work for you? I can find exactly all 512MB DDR2700 modules that NE sells in less than a minute.

First thing after you load up their page, click the first link on the blue bar, "Shop by Category".

 

[pspada]

Yea, and with the pages loading at glacial speed, I really wanted to sort down through all the links for what I was looking for. I'm not flaming them, after all I did go there to shop to begin with. The major issue I had was that the site was too slow to deal with at that time. 2 seconds later googlegear's site was not, so that's where I bought. I've been on broadband since early '96, and I don't hang around for slow page loads, I've got a business to run and time is money.

 

[Celtic]

Yet another lurker coming out of the woodwork to praise NewEgg.
I've placed in the neighborhood of 2 dozen orders with them.
100% satisfaction thus far.
Thanks for the Rewards info.

 

[DaveSimmons]

Originally posted by: pspada
Yea, and with the pages loading at glacial speed, I really wanted to sort down through all the links for what I was looking for. I'm not flaming them, after all I did go there to shop to begin with. The major issue I had was that the site was too slow to deal with at that time. 2 seconds later googlegear's site was not, so that's where I bought. I've been on broadband since early '96, and I don't hang around for slow page loads, I've got a business to run and time is money.

Every website seems to have a slowdown now and then, have you ever taken 10 seconds to type "www.newegg.com" since your one visit to see that all of us are telling the truth that it's not normally slow?

Why limit yourself to one vendor, especially since Newegg has much better product info than googlegear?

 

[klod]

Holy sh!t Celtic... ONE post since Nov 2000?!?! And I thought MY post count was low

My props to NE also.

 

[Celtic]

Originally posted by: klod
Holy sh!t Celtic... ONE post since Nov 2000?!?! And I thought MY post count was low

I am pacing myself

 

[pspada]

Sorry, I should have mentioned that in most cases, I get the best prices right here in good ole San Diego, so normally don't have to mail order stuff. I was looking for the best price on a Barton 2500+ Retail, and could save $20 buying at ne, gg, or tcwo. And indeed, newegg is not slow now, but I still find their product listings to be less than ideal.

 

[papaschtroumpf]

Newegg is great if you know exactly what you want (say, the latest nForce2 Asus motherboard) but if you're just looking for "a cheap decent motherboard for the kid's computer" then they tend to fall short, especially when you don't care about a brand or even chipset. This is how I end up purchasing products I know of, like an ECS K7S5A or a Shuttle AK35GT2, even though there might be better cheap choices out there.

 

[geoff2k]

satisfied_newegg_customers++

 

[pspada]

Originally posted by: papaschtroumpf
Newegg is great if you know exactly what you want (say, the latest nForce2 Asus motherboard) but if you're just looking for "a cheap decent motherboard for the kid's computer" then they tend to fall short, especially when you don't care about a brand or even chipset. This is how I end up purchasing products I know of, like an ECS K7S5A or a Shuttle AK35GT2, even though there might be better cheap choices out there.

I've used several of the ECS K7S5A Pro's when clients needed very "cost-effective" parts - or needed to be able to use their PC-133 on the new m/b until they could afford PC2100. But would never order one via mail, or for myself. Now if I have a problem getting an FIC or Epox motherboard, sure, but not for the cheapies.

 

[BaseGrizzly]

I just received a gift package from FedEx today. It came with a black newegg T-Shirt with a LAN party logo on the back, a Gigabyte pen/stylus, two newegg case badges, and a Crucial memory key ring.

 

[kxy]

another lurker thx newegg.

 

[MechanicalMan]

Originally posted by: pspada
I still find their product listings to be less than ideal.

Care to elaborate? I go to Newegg to read customer reviews all the time; even the pictures are much better than average. So what is inferior about the listings?

And if you place a value on time, why not a value on this?
Newegg:
8.82 Technical Support
9.19 Return or Replacement
Googlegear:
5.25 Technical Support
4.16 Return or Replacement