Newegg sending a USED board when buying new? UPDATE: TWICE!

[pandiebeer]

Originally posted by: HoosierMedhead
You don't need FDISK anymore like you used to. FDISK is part of the dos setup portion of Windows XP and you can do everything there that FDISK did.

Jeff

That's pretty much what I found out today online. I kept looking for "how to's" on using an FDISK, what it was, and precisely what I do, and all of the articles listed every OS but XP. Finally I came across a good article that basically said boot from the XP CD, format, and reinstall. My only hang up will probably be having to call Microsoft if I don't get seven yes's to match the configuration I activated XP with.

 

[yuppiejr]

Just coming back on topic regarding the accusations of Newegg selling "used" parts, I've also been a long time Newegg buyerand made them my primary source for individual hardware components. Little things like cables/fans/etc.. tend to send me running since shipping charges are so excessive but these exceptions aside I've never found a better vendor to deal with.

I've RMAed a few items back, made last minute phone changes to orders, etc... and never once had an issue with their customer service. I would estimate my lifetime purchases exceed $10,000 and never once have I encountered any of the sorts of problems I've read about in this thread. The worst I've ever had happen was an unannouned 2 day delay in shipping some RAM due to an inventory they were performing at their NJ warehouse when I placed my order - not a big deal. A quick call to customer service produced a polite apology and explanation plus an expected ship date. True to their word my memory shipped out the day promised and is enroute as we speak.

I just don't get why some of you seem to have such consistently negative experiences - bad luck? My few calls to customer service have always resulted in a prompt and satisfactory response and I've never gotten a product that was in less than perfect/new condition as described.

 

[HoosierMedhead]

Two things:

1) I too have spent lots of $$$ and never had a problem. However, as a company gets larger and busier that in turn generates more returns. Anythings possible in regards to the "open items." However, NewEgg's CS has been excellent from my end as well and I would have expected a more prompt resolution. Don't boycott them yet.......

2)Pandibeer, don't worry about calling Microsoft to reactivate your product. First, you'd be suprised the number of illegitimate users of XP are calling daily trying to get an activation code. They can tell if your legit or not by the code that appears on your screen when you call. Hidden in the code it lets them know the hardware your using and they can quickly tell if it's reasonable that this is nearly the same computer that originally activated the product. Plus, they are friendly and usually reactivate with no additional questions. It's just a formality to weed out some of the illegal users who are afraid to call in that they may get"caught."

Jeff

 

[Doomer]

Got an refurb Asus A7N8X Deluxe rev. 2.0 from newegg about a week ago for 69 bucks. All I got was the bare board in a plain white box. No accessories whatsoever. It works flawlessly. I've had zero issues with it. Wish I could have at least gotten the I/O panel but for 69 bucks, I'm not complaining, I'm a happy camper.

 

[Texun]

Received my NF7 and noticed the bag was not sealed. Board looked fine but when I booted it up for the first time I noticed the CMOS already had the exact date and time set for the east coast time zone. I'm in a central time zone.