weird, i called them up and they said my cc didn't work (this card has maybe $20 on it and has a ~$15K limit), so i called up my cc company, the balance was like $20 like i thought, so i ordered another hdd and it has already shipped??? on the same cc. who knows, maybe i put in the wrong 3 digit number from the back of the card, but what gets me is that they never sent a email....