I'll let the e-mail I sent to newegg speak for itself. The changes suck.
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I like:
* I like the paginated Deals on the home page. Nice to flip through them by page easily. Thumbs up.
I don't like:
1) Site info should adjust in width to your screen resolution. I've only got a 19" monitor at 1024x768 but the new site only takes up about 2/3 the width of my screen cause it's set to an 800 pixel width. Really limits the info displayed.
2) When I pull up the info on an item, the item's "Specification" info needs to be at the top, above Customer Review comments. I don't want to scroll down to find out what the CAS of the RAM, or the speed of the DVD drive i'm looking at. I want the item specs fast when I'm comparing products.
3) On the old site, we used to be able to specify how information was displayed. We could turn the pictures on/off, view summary or complete info. I really liked having those options. It's a shame to lose that. For example, right now I can only get 4 complete product listings to display, making it hard for me to compare items & prices.
4) The Search fields need to be either on the side, or just as a tab to open. It takes up too much room at the top of the screen, limiting the amount of info displayed. Honestly, I don't shop by keyword much. The most useful tools are shop by Category or Brand. Yeah, I think I'd turn the Keword Search into a tab at the top to minimize it's size/impact.
5) Two vertical bands of info on left and right only allows 2 columns of products to be displayed on home page. People who go to Newegg are system builders. They want info, not gimicky fields. Get rid of the Quick Links, Popular Brands, Recently viewed items, & Top 10 Sellers. Combine both side columns into one, we can see more product info on the page.
6) You trying to model your site after big retailers like BestBuy and CircuitCity? There's too much color, and the colors are too dark. Make the site simple, not flashy. We want info, not pretty.
7) Speed of searching new site is a little slower.
Conclusion:
I'd be 100% happier with the old site, because I get more product information. Go to the new site without correcting some of these major issues and you're going to lose customers.
- A dedicated Newegg.com fan who is disappointed that information is taking a back seat to asthetics.