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Hope you guys are reporting the problem to them. If enough people make noise they may finally get around to fixing it:
http://www.riohome.com/default.asp?menu=support&submenu=Rio&item=ts_email-form&product=Nike_psa[play_60_PC >>
I did that too and I got an e-mail back:
Dear Valued Customer,
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Support for your Diamond product is handled by Diamond Legacy Technical
Support.
To expedite an email response, please forward your message to
support@diamondlegacy.com
Please visit the SONICblue / Legacy Diamond Web Pages at:
http://www.diamondmm.com for the latest information on your product
including drivers, FAQ's, product identification and O.S. related issues.
Please do not reply directly to this message. You will need to readdress
your e-mail to:
support@diamondlegacy.com. Due to restrictions with our
e-mail server, we are unable to forward your message for you.
(BW 23152)
Thank you for your e-mail. To better serve you, we have responded to your
message with a common suggestion. If our suggestion does not resolve your
situation, you can receive a support representative response by replying to
this message.
If possible please be sure to include as much of the following as possible:
Operating System & Version ->
Motherboard make and model ->
Processor type and speed ->
Monitor make and model ->
Primary Video Card ->
Bus type (AGP, PCI) ->
Video driver version ->
Video bios version ->
Other peripherals and add-on cards ->
Description of problem and any other details that would be helpful. Please
be as detailed as possible, including the names of the programs giving
problems and the text of any error messages:
Sincerely,
SONICblue
Formerly S3 / Diamond Multimedia.
http://www.diamondmm.com
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