no internet acess cable or wifi

[newtocomputers]

hi,my grandaughter deleted all of her internet network is there a way to get it back compaq pasario cq57 laptop. i've tried everything to get it back but?

 

[MustISO]

If she simply deleted the network adapters, windows should re-install them on the next reboot. If that doesn't work you could go into Device Manager and right-click on the machine name on the right and select Scan for hardware changes. If it still doesn't find anything, go to this site (from another PC)
http://support.hp.com/us-en/drivers

Put in the full model number (it will be in this format: CQ57-371ER) and download the drives for the network adapters. Cope them to a thumb drive or burn to a CD and install the drivers on her PC.

 

[newtocomputers]

i went to the web page and downloaded the driver for the wireless connection but it did not work so i ran remote access diagnostic what should i look for?

 

[JackMDS]

Go over these steps and tell us where the breaking point is.
Check the Device Manager for valid Wireless card entry.

http://www.ezlan.net/Win7/net_dm.jpg

If there is No valid entry, delete any Bogus Entry, and re-install the Wireless card's Drivers.

Check the Network connections to make sure that you have a Wireless Network Connection Icon/Entry, and that the Properties of the Icon (right click on the Icon) are correctly configured with TCP/IPv4 protocol in the Network Connections Properties.

http://www.ezlan.net/Win7/net_connection_tcp.jpg

---------------------------
Working TCP/IP stack should look this way.
Right click on the Wire card Network Connection, choose Status, Details, and see if it got an IP and the rest of the settings.
http://www.ezlan.net/Win7/status-nic.jpg
Description is the card manufacturing data.
Physical address is the card's MAC number.
The xx should be a number from 0 to 255 (all xx same number).
yy should be from 0 to 255
zz should be from 0 to 255 (all zz the same number.
The lease date should be valid to the current time.

*Note 1. IP that starts with 169.xxx.xxx.xxx is not valid functional IP.

*Note 2. There might be an IPv6 entries too. However, they are not functional for Internet traffic or LAN. They are needed for Win 7 special HomeGroup configuration.

 

[newtocomputers]

the entrys are realtek pci fe family controler,realtek rt8188ce 802.11b/g/n wifi adapter

 

[newtocomputers]

the entries are realtek pcie fe family controller,realtek rtl8188ce 802.11b/g/n wifi adaptor.