Originally posted by: JAXSCAD
The program will not finish installing. I uninstalled the 2001 program per the instructions prior to installing 2002. It all goes fine until the restart. The machine gets to the black DOS window where it says: .....windows continuing to load (with the white blinking cursor at the bottom left). After a few seconds the screen goes full black and the cursor continues to blink at the bottom instead of jumping to the top and continue the start process.
I have uninstalled all of the Symantec files from the Windows menu as well as removed any files from the registry. I even downloaded the program again and tried all the above again.
Symantec's tech support really sux. All they do is send you to their message boards where there are at least 50 pages of people having simular problems and still waiting 4 to 5 days for answers that don't work. (lotsa pissed off people in there).
I have always used Symantec's software feeling it was the best to be had. Not anymore. Their so-called "Personal Firewall" will let the klez virus go right past it. I have already found an excellent replacement for that one.
I know that someone on this board works for Symantec. I hope he or she takes this message to someone that can help put Symantec back on top as they were.
:disgust: