AMEX BVG TOS
Best Value Guarantee ???
Getting the best value on your purchases is easy. Best Value Guarantee ensures that you pay the lowest price available on covered items purchased entirely with an eligible American Express Card. If, within 60 days, you find an identical item to the one you just purchased with the Card advertised in print at a lower price than you originally paid, American Express will reimburse the difference in price to you, up to $250 per item.
Simply call 1-800-557-8317 for additional questions or to initiate your request for a refund. You will then be asked to send us the printed dated advertisement, your American Express record of charge, and the store receipt within 90 days of your purchase. We will gladly honor your request for a refund on a savings of $10 or more. Refunds are limited to up to $250 per item and up to $1,000 annually per Card Account.
Purchases must be made in the United States and charged in full on your American Express Card. A refund will not be paid if, on the date of your request, any amount on your Card Account is past due for one or more billing cycle(s) or your Card Account is cancelled. Refunds are limited to $1,000 annually per Card Account. Any items that are purchased from a store that already has an established lowest price guarantee program will not be covered under Best Value Guarantee. Store advertisements which reference a discount on all items does not qualify. For example: An advertisement stating "All store merchandise is 40% off" is not eligible for coverage on a per item basis. Rebate offers are not eligible. This program does not apply to any advertisements dated before your purchase or more than 60 days after your purchase.
Items not covered are: animals and living plants; one-of-a kind items (including antiques, artwork and furs); limited quantity items; items that the advertisement states can be purchased with cash only; demonstration items; going-out-of-business sales items; "discontinued" items; consumable or perishable items with limited life spans (such as, but not limited to perfume, light bulbs, non-rechargeable batteries); jewelry and precious stones; services and additional costs (such as installation charges, warranties, shipping, taxes, or car rentals); rare and precious coins; stamps; used; rebuilt and refurbished items; cellular phones; pagers; tickets of any kind; travelers cheques; motorized vehicles (such as cars, trucks, motorcycles, boats, airplanes, or riding lawn mowers) and their parts; land and buildings; negotiable instruments (such as promissory notes); cash and its equivalent.
If you have any questions regarding the Best Value Guarantee program, please call our Customer Service Department at 1-800-557-8317.