I don't think today was a big "Cyberwings News Day" -- this forum has been pretty quiet, and the Cyberwings home page is still the Admin page for Plesk. However....
THE RESULTS ARE IN!
Thanks for sending me information regarding your "investment" into Cyberwings. Over the past 24 hours, I received 27 e-mails from Cyberwings customers regarding their losses in this company. Many gave me additional information I thought would be interesting to pass along to you.
First for the raw data...
Total paid to Cyberwings (27 customers): $2,018.85
Average paid per customer: $74.77
Total refunds paid: $129.50
Percent refunded of total: 6.4%
Percent refunded by Cyberwings: 4.9%
Also, from this and other misc data sent to me in your e-mails, certain details have come to light:
While there are plenty of very inexpensive accounts, there are almost as many expensive (high end) accounts. I believe it is because while the cheap accounts offered a good bargain, the expensive accounts were actually even better when looking at overall services vs. cost from other hosting providers.
Most of the cheaper accounts were online for about two weeks before service died. I believe this gives credance to those that believed Cyberwings was scrambling for cash, and in turn was giving away services for almost nothing.
One of the most ridiculous accounts reported to me was a lifetime two for one with triple bandwidth for 4.00! Who's the marketing genius that thought up that little money maker???
Also...
Only 1 of the 3 refunds that were reported to me was from Cyberwings. All the others were from credit card companies.
PayPal is researching Cyberwings on a case-by-case basis, as requests come in. I have read about one PayPal refund, but you better get in line and be prepared to wait. After a claim in PayPal is filed, they provide 10 days for the seller (Cyberwings) to remedy the claim. Past the 10 days, PayPal will "investigate" your claim -- and that can take an additional 30 days.
I hope this information is of use to the group. Although I know 27 isn't exactly a fat random sample to draw conclusions on, but I am open to continually accepting your information for furthur reporting to the group. If you haven't already, please send me 1) Your total investment into Cyberwings, and 2) If you've requested a refund, if you've received it. Mail your info to me here.
Who knows, maybe this info will become valuable to the group.... maybe someday soon
THE RESULTS ARE IN!
Thanks for sending me information regarding your "investment" into Cyberwings. Over the past 24 hours, I received 27 e-mails from Cyberwings customers regarding their losses in this company. Many gave me additional information I thought would be interesting to pass along to you.
First for the raw data...
Total paid to Cyberwings (27 customers): $2,018.85
Average paid per customer: $74.77
Total refunds paid: $129.50
Percent refunded of total: 6.4%
Percent refunded by Cyberwings: 4.9%
Also, from this and other misc data sent to me in your e-mails, certain details have come to light:
While there are plenty of very inexpensive accounts, there are almost as many expensive (high end) accounts. I believe it is because while the cheap accounts offered a good bargain, the expensive accounts were actually even better when looking at overall services vs. cost from other hosting providers.
Most of the cheaper accounts were online for about two weeks before service died. I believe this gives credance to those that believed Cyberwings was scrambling for cash, and in turn was giving away services for almost nothing.
One of the most ridiculous accounts reported to me was a lifetime two for one with triple bandwidth for 4.00! Who's the marketing genius that thought up that little money maker???
Also...
Only 1 of the 3 refunds that were reported to me was from Cyberwings. All the others were from credit card companies.
PayPal is researching Cyberwings on a case-by-case basis, as requests come in. I have read about one PayPal refund, but you better get in line and be prepared to wait. After a claim in PayPal is filed, they provide 10 days for the seller (Cyberwings) to remedy the claim. Past the 10 days, PayPal will "investigate" your claim -- and that can take an additional 30 days.
I hope this information is of use to the group. Although I know 27 isn't exactly a fat random sample to draw conclusions on, but I am open to continually accepting your information for furthur reporting to the group. If you haven't already, please send me 1) Your total investment into Cyberwings, and 2) If you've requested a refund, if you've received it. Mail your info to me here.
Who knows, maybe this info will become valuable to the group.... maybe someday soon