MontyBurns,
I actually did reply yesterday, but then an e-mail URL I clicked on changed the browser page, and it was lost. Didn't feel like redoing it then.
And BTW, I've no connection with CW, aside from having some annual accounts with them. (No lifetimes. ) I don't get anything from them at all, though eventually I hope to get some accounts that work--nothing more. No need for you to be paranoid.
This faulty-backup "excuse" was explained to me by someone closer to CW than I. It also makes sense--again, nothing to be paranoid about, even if it was (in retrospect) a very naive arrangement, counting on LS to switch things over if there were problems. They didn't cover the case where there's a dispute over the problem.
I think you're forgetting too that while LS and Cyberwings have now broken things off between them, this started as a maddening, intermittent, but frequently recurring technical problem, each side blaming the other (which doesn't mean each side was trying to "screw" the other, BTW). It may well be that billing dispute derives from that (e.g., if CW has an annual contract that it's breaking)--or not. I don't know.
Back to your original question: you mischaracterize what I said. I don't think Cyberwings IS a great hosting solution; I think it COULD be, a substantially different assertion.
Here's why it's possible, in my opinion:
I have three controversial premises: (1) Shawn is basically honest, in just the sense that it's not his character to just flat out lie to people. According to some who have known him a lot longer than I, he is impulsive and hyperbolic (and too often takes attacks on CW personally, and one man's salesmanlike hyperbole is another man's total BS), but NOT a con man. (There's another sense of "trustworthy" meaning something like "reliable and competent"--that's at best unclear right now.) (2) CW did indeed deliver the goods very well up until this last month, up until the last 2 weeks, basically. (3) Shawn has said that he's already put around $120k in to CW, and is willing to put in more in the near future. He's said repeatedly that CW has some problems right now, but cash flow isn't one of them. MAYBE this is just a flat-out lie, despite (1); but MAYBE it's not, too.
Granting these three premises, the third of which obviously seems the most dangerous, and also assuming the technical problems will be corrected in the move to the new DC in northern VA (whenever such a move happens--the fact that it hasn't already, with (and this disturbs me) no explanation, lends some credibility to the note allegedly from a LS employee saying that LS would not let CW move until LS gets what it thinks it's owed financially), then CW will be operationally back on its feet in a week or two.
If it can offer service as it was before, before the fiasco between it and lightship, and at something even approaching its current prices (Shawn has said they will rise, but how much is to be determined), then there's an opportunity for a lot of people to get HQ (then, not now :^I) web hosting cheap--and that's a very good thing. Again, IF and ONLY IF, LS-like fiascos can be avoided in the future--not to mention resolved now!
Nothing magic--just the beauty of the free market as assisted by significant cash infusions and large amounts of enthusiasm (which can be worth a lot of time and money), and perhaps a resulting large scale of operation. That combination is the only thing that might offer excitement here.
And obviously ONLY TIME WILL TELL. To repeat, there ARE, I realize, obvious grounds for pessimism--take the whole last 10 terrible days, the ongoing poor communication, the "back up soon" but never today, etc.
But I (unlike others here) think there are also some grounds for optimism.
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I must admit I'm less optimistic rewriting this this lunch-time than I was writing it last evening. The most customer-friendly rep resigned yesterday--NOT because it's all a scam, etc. etc., but because she thought (correctly) that Shawn and other staff were becoming too defensive and hostile toward customers. And once more, last night Shawn had an opportunity to explain himself and said he would, but simply didn't, not live and not on cwstatus.com. No doubt, he has his reasons (e.g., "too busy solving the problem", and serious embarrassment if LS controls his servers; apparently he was also locked out of his house), but the fact that his early statements so often conflict with his later actions suggest impulsiveness, misunderstanding, and poor planning. One wonders if he'll completely change his mind and just refund everyone and vanish, rather than embrace the effort, cost, and embarassment of having to rebuild CW's reputation--and by extension, his own.
I bet these characteristics, not fraud, will undo CW if anything will. Only time will tell.
I used to think the odds were over 50/50. With this relapse into silence, a return to regres over progress, it's hard to know what the odds are--but it seems a safe bet that this silence is not golden. The next 48 hours will be fascinating.
Wolfgang
P.S. Sorry this is so long. Can't afford the time to shorten it now. I apologize in advance for any mistakes, for the same reason.
P.P.S. I'd also encourage you to be a bit more accurate and charitable in your portayals of others' statements, unless humor is st stake. :^)