NOT HOT! Just FYI: Cyberwings - Received an email from DomainsPricedRight.com

[heat23]

900
sigh

 

[umster]

Please...polemics aside...should I migrate my
business site to another host??? This drama
is killing me. Even the cynical-NYC-boy in me
feels that Shawn is certainly not the scammer
as he has been portrayed - believe me, this is
not the way to scam people...he should have
run a while ago - but at the same time, I'm slowly
suffocating while waiting for air...

Any sober and fair-minded advice??

 

[Brasscat]

In my opinion, if you're running a business site YES change services!!! I don't think there's anyone that would doubt Cyberwings lack of reliable service at this point. It doesn't cost much at all to switch to a much more reliable provider. I did, and for about $40 a year I'm in much better shape at Dixiesys.. There are other hosting companies too around this price point.

Don't forget to mail me 1) your investment into Cyberwings to date, and 2) whether you've requested/received a refund. Send that info here.

I'm going to post the results from my day 1 collection around 5:00 PM PST tonight in this thread. I've received only about 20 responses (way too low) but the $$$ involved is mucho buckos! Here's a preview... AMOUNT REFUNDED so far in study: $0.

 

[RobK]

Is it clear to anyone else that Largo = Wolfgang ?

 

[RobK]

Exactly the same "it's not Shawn's fault!" attitude...

 

[Hig]

Well its been over six days since I requested my paypal refund. No response. I did learn something disturbing on the paypal site:

From paypals user agreement: Please note: PayPal's consumer protection programs only apply to tangible, physical goods which can be shipped, and excludes everything else, including but not limited to: intangibles, services, quasi-cash and all non-tangible, non-physical goods.

This was news to me. It does not give me much faith that my refund will be processed. I had a long talk with SnuggleB (a Cyberwings Intern???) regarding my refund. She/He is the second person with Cyberwings to promise me that I would be taken care of and that all refunds where being processed. It is clear that Shawn is having cash flow issues. Otherwise he would get me and many others off his back by confirming our refunds through his "automatic paypal refund" process. [Another thing that does not exist by the way].

I did contact my credit card company, thank goodness I used that to fund this transaction. They told me not to sweat it that if paypal balks they will assist me in getting to the bottom of it. They of course can not tell me that I will win but they will at least push for a fair resolution.

 

[taoofbean]

Freaking amazing how we are really on our third week of outtage and people still are just now popping up with statements along the lines "I am now concerned about the outtage and losing faith." Unbelievable.

How many weeks of outtage from a hosting supplier with a 98% guarantee should it be before you worry? How about 8 hours! You that are so full of hope are doing so blindly in all of these utter lies and mistruths kill me. It is no opinion that Shawn has not told the truth in well documented form a plethora of times. Not even the CEO of Rackshack would sit idley by, he even joined the chatroom abyss to try and set the record straight. Amazing.

I am joining Amway today, with all the lemmings out there, I should be rich tonight

6 corvettes, 6 houses, and a God of lemmings

 

[clarkmo]

Originally posted by: RobK
Is it clear to anyone else that Largo = Wolfgang ?

Similiar, but Wolfgang actually seemed more intelligent. This guy seems like a groupie. I can just picture the cherry red mustache and stain down the front of his purple robe. Wolfie seems to be a bit on the fence with the kool aid/robe thingy.

 

[HarryK]

Originally posted by: SpideyCU
Monty, in all honesty...

People are posting useful information here, and asking reasonable questions. If you're just going to repeat the same thing you put into every other post, could you at least think twice before replying?

I think that Monty should continue to post as he wishes. Besides the fact that his thoughts are as valid as anybody's here, there's also the fact that there are a ton of people here who haven't (and won't) read all the previous pages and pages of posts here. So just because you feel like you're reading the same thing more than once, doesn't mean that everybody is.

I mean crap, how many Anandtecher's does it take to announce that the Cyberwings website started to resolve again last night? People don't even read 3 posts back into this thread before they post. Between 9:27 and 10:21, four different people came here to inform everybody that cyberwings.com was resolving to an actual webpage

Originally posted by: umster
Please...polemics aside...should I migrate my
business site to another host???

Are you kidding me?!?!?

Uh, dude, Cyberwings has been down for more than two weeks, has no solid ETA for actually being back up and has a "CEO" that has proven himself many time over to be a liar (amongst other things). What makes you think that Cyberwings is a good place to host a business site?

 

[SinMen]

Originally posted by: umster
Please...polemics aside...should I migrate my business site to another host???

Do you still want to stick with CW after all those lies coming from CEO? Getting first-hand information from him is almost impossible. Maybe it's not a scam, maybe he's still learning from those mistakes, but CEO was a big liar. Do you want to worry about the servers getting shut down and your data lost again?

 

[MontyBurns]

Originally posted by: SpideyCU
Monty, in all honesty...

People are posting useful information here, and asking reasonable questions. If you're just going to repeat the same thing you put into every other post, could you at least think twice before replying? No personal offense is meant (hard as it might be to believe), but you might as well copy & paste your old replies when you post. <insert sarcastic comment about CW's reliability and/or ability to keep its customers informed here> We get the message.

Ha, now watch me get branded a "CW devotee".

People are posting useful information?? You obviously haven't read the past 900 messages, because there's nothing useful here. I should know; I posted many of the messages.

This is not a news site for CyberWings. This is just a place for us to talk about our favorite corporation (and favorite CEO!).

And I DO provide new sarcastic comments. But CEO has to meet me half way. I can't support this relationship myself.

 

[mccall]

But it's apparent to me that you weren't actually present in the chat room during the Q&A cause you've misinterpreted a few things.

Guilty as charged. I'm on the East Coast, and on Sunday nights I'm usually in bed by 2 am. But in my defense all of the quotes I used are directly from CW's own status page, so they are accurate. Let's see what I "misinterpreted":

When Shawn said that he and another tech were setting things up in the DC, he was referring to setting up and configuring the servers *physically*.

I know that. Here is what I wrote: "In previous postings I believe that him or his staff have put them number of people working on the servers in the DC much higher."


The 7-8 (or however many) staff are for the rebuilding of *user accounts*, which is a lot bigger job than setting up the servers. So even if he's changed his mind as to how many staff he's putting into the rebuilding process (and who knows, his maths may be off), he's definately putting most of the staff, if not all, into 'rebuilding' user accounts.

Quote #1 from Shawn: "7-8 staff plus 4 additional volunteers will be helping us rebuild 24/7 until our rebuild is complete."

Quote #2: "We will be splitting our team into 5 people working on Resellers, 3 on AYW/Individual to start with. WHEN RESELLERS ARE DONE, all 8 people will work on AYW & Individuals that are left."

So as you can see in just minutes he went from 12 people setting up user accounts to 8. That's a 25% drop. But what should be toubling to his users is the fact that at this late date, with (by his own estimate) the user questionnaire only hours away from being posted, he is still not clear on how many people will be setting up user accounts.


That thing about him referring to himself in 3rd person - that's just him using the /me command in IRC

He can refer to himself as Susan for all I care. I pointed that out so readers would realize that the quotes were from him and not someone else, as it can be confusing when they are in the third person.


I'm not gonna comment on the fact that cyberwings.com is down again - it's nothing new

That's correct. Cyberwings.com is still down and has been (except for a few minutes today) since July 3.

I'd be willing to make a small wager that the user questionnaire is not posted on cyberwings.com by midnight tonight (EST). Are you game?

 

[RobsTV]

I see another key date coming up.
A week from Friday, or August 2nd.
That is when it will have been 30 days down time, and presumably 30 days since anyone used PayPal for paying CW.
The 30 days is the point when PayPal will no longer even listen to your complaints.
So any disputes submitted after Aug 2 will be denied.
I know, because I missed my deadline at 31 days.

If you don't think this can drag on another week and a half, you haven't been paying attention.
Hints of not being back up until August are already showing up.
Now you see there may be a reason he hasn't ran for the border yet.

August 2 looks like walking away free and clear day to me.

 

[heat23]

www.cyberwings.com is up again

 

[RobK]

I can just picture the cherry red mustache and stain down the front of his purple robe.

hahah... LOL!

 

[bdempsey]

Has anyone actually been able to retrieve their e-mail during these brief periods of up-time (or as close to up-time as we're probably gonna get)?

Yes, I was actually dumb enough to host a business website with these people, and I really need to salvage as much of my missing e-mail as possible. Right now when people try to e-mail me at my business address, they get a "message delayed, will keep trying until Tuesday, July 23" reply.

If I switch to another host today, can I still retrieve the e-mail that's been floating around for days, or will that be lost forever?

Bobbi

 

[stingygrrl]

For those of you you haven't dumped cw yet..
DO THIS:
I've said it before but now I'm sceaming it!!

THIS IS FREE!! and takes all of only a few minutes!

go to zoneedit.com
register
add your domain to their zone (you can do up to 5 domains for free!)
they will immediately give you a nameserver- go give that to the registrar-- remove the CyberWings nameservers
go back to zoneedit and do email forwarding from that domain to something that works.. like yahoo email

voila! you can do whatever you want (or not) about the hosting, but as soon as the registrar propogates the nameserver, your new email will get to you. I don't know if the email you've missed these past few weeks will get to you.
Also the email forwarding **isn't instantanious** (there's like a day delay).. but IT WORKS...

go, run..

 

[Dealmunky]

Originally posted by: heat23
www.cyberwings.com is up again

yup that placeholder is back up.

now... who's taking bets if and when they will have our accts back online? Any pools started yet?

 

[mccall]

Has anyone actually been able to retrieve their e-mail during these brief periods of up-time (or as close to up-time as we're probably gonna get)?

There are no accounts on the servers so there would be no way to get your email, even if it was there, which it isn't. (see below).

If I switch to another host today, can I still retrieve the e-mail that's been floating around for days, or will that be lost forever?

If your account was on the Light Ship servers in Maine (which have been down since July 3) no email sent since July 3 will be there, since they were offline. Also, LS is not releasing the data on those servers to Cyberwings or the account holders, so it doesn't look like you'll be able to get any email that might have arrived since you last checked the account and when they went offline.

If your account was on the RackShack servers in Texas (which went down I think July 19) no email sent since they went offline will be there. Any email sent since you last checked the account and when they went offline should still be on the server, but RackShack has announced no plans (that I know of anyway) to put those servers back online for data retrieval by the account holders. Cyberwings said they have backups of that data, but I don't know how recent they were and what (if any) plans they have for rebuilding those servers. Your best bet is to ask in the IRC channel they have set up. The address is somehwere in the posts in this thread.

 

[SinMen]

Wonder why CEO can't focus on getting just ONE server up at time, and then host whatever he wants on it, probably with hundred of websites from his "Loyal Customers" too. Is it really that much better to config and install all 16 servers at once? Anyone?

 

[progex]

For the ex-Cyberwings customers: I would highly recommend that you check up at WebHostingTalk Forums and HostSearch before choosing a host.

Hate to say it, but Cyberwings has been known for a long time as a "customer turn-down" host on WebHostingTalk.

So next time, do your homework before catching on a good offer.

... And "you get what you pay for" is known throughout the hosting community.

 

[mikeosoft]

I'm just getting a default PLESK page from www.cyberwings.com, at least its something though. I only got a $3.90 account from them, so it's not like I'm really worried about getting "ripped off". I guess I've already gotten my money worth, but I'm still hoping it wasnt just a big scam. I just dont want to loose all the data I had on the site. Not that it was anything too important. Oh well, Im just rambling on. Only time will tell for sure.

 

[SpideyCU]

This is not a news site for CyberWings. This is just a place for us to talk about our favorite corporation (and favorite CEO!).

No, and I certainly wouldn't have it that way (otherwise it wouldn't even have anything in it at all). I just found it more appropriate to hear whether or not people were getting refunds from this dingbat and such.

there's also the fact that there are a ton of people here who haven't (and won't) read all the previous pages and pages of posts here.

Well, I don't quite see why anyone needs to read them - honestly, it's not like there's anything useful in there. But, fair enough.

I thank you both for keeping the flames to just spark. Now, time to see if another "router" dies on Shawn. Must be a graveyard by now...

 

[Brasscat]

Strange that after all this time the Cyberwings.com website is nothing more than a Plesk screen. I mean, how hard is it to say "coming soon" -- or anything other than a Plesk Admin page? And why is it going up and down all the time???? This company is sooooo incredibly shakey.

I bet when cyberwings.com is restored it'll be a new frontpage, made from scratch - cause the old CEO didn't make backups himself!

A note about Paypal -- there is at least ONE person that's recieved a refund from Paypal, even with the "services" clause. So there's still hope.

 

[Pete888]

Signed up for Dixiesys yesterday around five. Got all my files uploaded and everything was propogated and working by 8 this morning. Not bad for $4.