Hello all,
I just want to tell you that we will be checking here at Anand from time to time to give you all a hand with OCZ products.
As far as the Powerstream 600w issues, we did have a problem with the first shipment. We tested a sampling and found no problems, so the units were shipped. The instant we realized that some of the PSUs were not working properly, we notified all vendors to pull them and recall any that were sold. We have replaced any problem units and worked through any issues that purchaser's may have had.
All OCZ Powerstream PSUs on the shelves now are good to go. You can buy with confidence. Every brand of PSU will have an occasional failure. I have personally bought a few high quality units that have failed in the past. The PSU has a tough job and many components, so just like a motherboard or video card some of them will unfotunately get RMAed. We have shipped literally thousands of Powerstreams and have had a great response to thier quality and reliability.
Adressing the comments about OCZ VX memory:
I see that a comment was made about this being sub-standard memory. We fully realize that not everyone needs memory that will do 2-2-2 timings at 250-260fsb on a good platform. If you are looking for the tightest timings at a high FSB, then VX is for you. This is a product intended for the "extreme" enthusiast. If you require a more mainstream product we have many choices that will do a great job for you. Please contact me or someone else from OCZ for a recommendation to suit your needs.
OCZ has worked very hard to have the best warranty, support and RMA service in the industry. We offer a lifetime warranty on all memory products. We offer a 5 year warranty on the Powerstream PSU. Our goal is to offer the best products for your needs and to provide fast easy resolution for the few of you that may experience issues. We have a great support forum that you can link to from the OCZ site and we are always in there to help you with an RMA, setup advice or overclocking tips.
I look forward to assisting any of you that need it. Just email me in my signature or PM me.
Thanks