OCZ customer support =)

stardust

Golden Member
May 17, 2003
1,282
0
0
Well I am a very happy owner of OCZ Technology memory. I am even happier today when I successfully RMA'ed my PC3700 DC Gold. It was artifacting in games like CS1.6 and so I emailed OCZ asking for a RMA. They kindly asked me to perform some memtests to make sure it is my memory. After failing the memtest, OCZ invited me down to their Sunnyvale, CA site to exchange my memory. I lucked out and there wasn't any other PC3700 DC GOLD memories so I recieved a PC4000 Dual Channel Gold .

Yes I do know that the PC3700, according to anand's holy grail memory article, is faster (AT DDR400/unbuffered), it doesn't let me OC past DDR510. With this new PC4000 and replacing my turbolink PSU with a Fortron, I was able to reach 265FSB on my 2.6C P4 =). (3-4-4-8, turbo on, MAM off, 1.6V cpu, 2.8V mem, temps: 30C cpu,25C case)

I am one happy man!
 

THUGSROOK

Elite Member
Feb 3, 2001
11,847
0
0
yep, OCZ has excellent RMA support. literally thousands of ppl can attest to it too
 

Lyfer

Diamond Member
May 28, 2003
5,842
2
81
There support better be good seeing how there ram cost as much as Corsair XMS (and more than hyper-x).


 

stardust

Golden Member
May 17, 2003
1,282
0
0
Originally posted by: Lyfer
There support better be good seeing how there ram cost as much as Corsair XMS (and more than hyper-x).

It does perform better, i like watching how corsair is now trying to catch up
 

cobrasvt

Senior member
Jan 30, 2002
770
0
0
OCZ tech support is superb! When I first bought 2 sets of the PC3700 EL Gold Dual Channel kits, I wasn't happy that they wouldn't run at last DDR500 as all the review sites were hitting with them. Contacted Ryan over there and he immeditely overnighted me a set of the PC4000 EL Gold Dual Channel 1gb kit.

I purchased a Abit IC7-MAX3 a couple of weeks ago when they first came out, and noticed that my 2 sticks of PC4000 were getting flakey so I contacted OCZ again, and once again they overnighted me a set of the new revision PC4000 EL Gold Dual Channel 1gb kit.

People can say what they want to about OCZ, but it is quite funny that OCZ is at the top of all benchmarks and Corsair, Kingston, Geil, etc. are now playing the catch up game. Even the new XMS4000Pro isn't as fast as the PC4000EL Gold.

For me, I am and will stick with OCZ until they prove me wrong!
 

pspada

Platinum Member
Dec 23, 2002
2,503
0
0
never needed to use their support, 'cause the memory just plain works fine! I like OCZ lots!
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
3-4-4-8?

Are you running that 265 1:1?

Those are some awfully high timings...
 

DAPUNISHER

Super Moderator CPU Forum Mod and Elite Member
Super Moderator
Aug 22, 2001
28,824
21,601
146
They were a fly-by-night shady organization for years that I wouldn't have sent an enemy to do business with, but the last year seem to have gotten some good ownership and managment. Every forum I go to you can find their reps helping users with OCZ issues, and their memory is on par in performance with the big boys as well. I for one am very pleased to see them turn it around and become another good vendor.
 

syberscott

Senior member
Feb 20, 2003
372
0
0
Originally posted by: bjc112
3-4-4-8?

Are you running that 265 1:1?

Those are some awfully high timings...
PC4000 will not hit low timings even if it is clocked lower. The massive frequency more than makes up for the timings.

 

stardust

Golden Member
May 17, 2003
1,282
0
0
Originally posted by: bjc112
3-4-4-8?

Are you running that 265 1:1?

Those are some awfully high timings...

Yes it is the highest my bios would let me set it. With my 3700 Golds my max fsb was 362FSB running 5:4, but now im running 365FSB 1:1! Im a little scared..really.. pleasantly surprised... but scared...

I am now running 260FSB 1:1 (3-3-4-7, 1.8V), it seems the P4P800 won't accept low RAS-CAS timings, i don't know why.
 
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