OfficeMax Tips and Tricks
1. Sales Tax Exemption.
(This section removed due to legallity issues)
2. Multiple Item numbers in advertisements.
Often times when an item goes on ad It will be for 1 item, for example a HP refurbished 1210 for 149.99, but upon further investigation of the ad, two eight digit item numbers will appear. Ex: 2016-5789/2066-4785. The first item is the one on ad and pictured usually, and the second is one that is probably better or more expensive at the same price, just not advertised. A few weeks ago this was a 2410 at 149.99, usually at 299.99, but only the seekers got the deal. This second item isn?t a substitute item or a replacement and will ring up at the register for the advertised price. Don?t let an associate or manager tell you they have to sell the other item first, just grab the item and take it to the register and you will get the sale price.
3. Replacement items.
When an item runs out that was on ad, if it does have ?While supplies? last placed in the ad, there is often a similar ?more expensive? item available at that price. Most associates however covet theses sheets that come out daily. However they are usually kept at the customer service area, and should have one at each register. Just walk up while other associates are busy and take a peek. When you take the ?replacement? item to the register and ell them an associate said this was the replacement for such and such, and that it should be price overridden to the ad price. Most will call a manager to make the switch, but unknown to the cashier they are able to do price overrides now as long as it isn?t a very large difference.
4. Ink In stock guarantee
Unknown to 95% of the customers that come to the store, OfficeMax has a guarantee that they will have your ink/toner in stock or we will take 10 bucks off the price and have it delivered to your house. Most of the time for the most common inks they will never run out unless the whole district runs low. However on the twin packs such as HP 56/57 and Lexmark 82/83 these run out at the begging of the week and no more will come in. The best time to check for this is a Thursday for Friday, as they put more inks out on Friday night usually. If they are out, alert an associate that u need this ink and they are out, he will probably run around the store and check 4 different places for it and say ?sorry we are sold out, go home?. Remind him of the Guaranteed in stock, he will probably have no idea what you are talking about, and will need to get a manager. When the dust settles, he will take you over to do an OrderMax to get it delivered. You can have it delivered to the store or to your house. The key things to watch for here are: Make sure they take the 10 bucks off the price, also make sure that if under 50 dollars they override for free shipping.
5. 115% Price match Guarantee
This Offer will probably be removed soon as the new owner Boise will probably be removing it.
You all know how PM works, and how sometimes your store may vary. Detailed rules here: http://www.officemax.com/max/soluti...mplate.jsp?BV_UseBVCookie=yes&edOID=536952103
Basics:
Advertised in-stock items
Office Supply Stores Only
Only 100% if from our website or catalog
Identical items only
No free accessories
No Custom stuff or services
6. Coupons
Sign up for the MaxPerks card and officemax will typically send you some coupons in the mail every once in a while. Not a bad deal for free. You can earn cash back, but its really only on officemax brand stuff and supplies, most tech stuff doesn?t apply (tho i now hear different). Coupons are also sometimes sent for those who do a survey. Save your receipt and take it to win something or get a coupon, http://www.officemax.com/store/survey
Got a coupon they wont take? Just tell the cashier that the manager said he would take it and to enter it as a ?NOF coupon?. All the cashier can tell you is, No.
7. Manager Fixer
Not getting what you want? The cashier tell you ?No?.
Ask to speak to the manager, or associate manager. At stores like my local one if you throw a big enough fit and insist you are right the manager will give you what you want just to hush you up. This works best with a big line.
8. I can?t find this item
Ask an associate to look for it. They should check the shelf first, then top stock or lockup for some items. If they cant find it, they should be able to offer to order it for you and have it delivered in a few days unless backordered or an un-orderable item. If you don?t want to wait, have them do a stock search on that item. It will search the stores in your area for that item. If any others have some they should let you know, but make them call the store to verify they have it and/or to put it on hold for you. They can have the other store transfer it to your local store but this can take a week if you are unwilling to drive to another store.
9. Damaged / Opened Items
If you find an item that has been opened or has a nick or two in the box, take it up to a manager or find one, and ask him if he will take any off because the item has been used heavily or is damaged. It is not uncommon for 10% or 15% to be nocked off the price for a useable item. You won?t however get anything if an associate see you opening the item or dropping it to try and skim a few bucks off the top.
10. Items slated for in-store destruction.
When an item is recalled, or needs to be sent back to the vendor. The item price is dropped to 1 cent and all the items are pulled from the shelves and are marked to be sent back to the vendor, or destroyed in the store. The items however are not always pulled for some reason, and when the item is taken to the register it will ring up for a penny. If you see this, buy them all because if the cashier is paying attention they will remove the rest of them. Recently rang up several pens for a penny, and Norton antivirus 2003 was just destroyed in store along with other Norton 2003 items (dumpster full of sliced CD's).
1. Sales Tax Exemption.
(This section removed due to legallity issues)
2. Multiple Item numbers in advertisements.
Often times when an item goes on ad It will be for 1 item, for example a HP refurbished 1210 for 149.99, but upon further investigation of the ad, two eight digit item numbers will appear. Ex: 2016-5789/2066-4785. The first item is the one on ad and pictured usually, and the second is one that is probably better or more expensive at the same price, just not advertised. A few weeks ago this was a 2410 at 149.99, usually at 299.99, but only the seekers got the deal. This second item isn?t a substitute item or a replacement and will ring up at the register for the advertised price. Don?t let an associate or manager tell you they have to sell the other item first, just grab the item and take it to the register and you will get the sale price.
3. Replacement items.
When an item runs out that was on ad, if it does have ?While supplies? last placed in the ad, there is often a similar ?more expensive? item available at that price. Most associates however covet theses sheets that come out daily. However they are usually kept at the customer service area, and should have one at each register. Just walk up while other associates are busy and take a peek. When you take the ?replacement? item to the register and ell them an associate said this was the replacement for such and such, and that it should be price overridden to the ad price. Most will call a manager to make the switch, but unknown to the cashier they are able to do price overrides now as long as it isn?t a very large difference.
4. Ink In stock guarantee
Unknown to 95% of the customers that come to the store, OfficeMax has a guarantee that they will have your ink/toner in stock or we will take 10 bucks off the price and have it delivered to your house. Most of the time for the most common inks they will never run out unless the whole district runs low. However on the twin packs such as HP 56/57 and Lexmark 82/83 these run out at the begging of the week and no more will come in. The best time to check for this is a Thursday for Friday, as they put more inks out on Friday night usually. If they are out, alert an associate that u need this ink and they are out, he will probably run around the store and check 4 different places for it and say ?sorry we are sold out, go home?. Remind him of the Guaranteed in stock, he will probably have no idea what you are talking about, and will need to get a manager. When the dust settles, he will take you over to do an OrderMax to get it delivered. You can have it delivered to the store or to your house. The key things to watch for here are: Make sure they take the 10 bucks off the price, also make sure that if under 50 dollars they override for free shipping.
5. 115% Price match Guarantee
This Offer will probably be removed soon as the new owner Boise will probably be removing it.
You all know how PM works, and how sometimes your store may vary. Detailed rules here: http://www.officemax.com/max/soluti...mplate.jsp?BV_UseBVCookie=yes&edOID=536952103
Basics:
Advertised in-stock items
Office Supply Stores Only
Only 100% if from our website or catalog
Identical items only
No free accessories
No Custom stuff or services
6. Coupons
Sign up for the MaxPerks card and officemax will typically send you some coupons in the mail every once in a while. Not a bad deal for free. You can earn cash back, but its really only on officemax brand stuff and supplies, most tech stuff doesn?t apply (tho i now hear different). Coupons are also sometimes sent for those who do a survey. Save your receipt and take it to win something or get a coupon, http://www.officemax.com/store/survey
Got a coupon they wont take? Just tell the cashier that the manager said he would take it and to enter it as a ?NOF coupon?. All the cashier can tell you is, No.
7. Manager Fixer
Not getting what you want? The cashier tell you ?No?.
Ask to speak to the manager, or associate manager. At stores like my local one if you throw a big enough fit and insist you are right the manager will give you what you want just to hush you up. This works best with a big line.
8. I can?t find this item
Ask an associate to look for it. They should check the shelf first, then top stock or lockup for some items. If they cant find it, they should be able to offer to order it for you and have it delivered in a few days unless backordered or an un-orderable item. If you don?t want to wait, have them do a stock search on that item. It will search the stores in your area for that item. If any others have some they should let you know, but make them call the store to verify they have it and/or to put it on hold for you. They can have the other store transfer it to your local store but this can take a week if you are unwilling to drive to another store.
9. Damaged / Opened Items
If you find an item that has been opened or has a nick or two in the box, take it up to a manager or find one, and ask him if he will take any off because the item has been used heavily or is damaged. It is not uncommon for 10% or 15% to be nocked off the price for a useable item. You won?t however get anything if an associate see you opening the item or dropping it to try and skim a few bucks off the top.
10. Items slated for in-store destruction.
When an item is recalled, or needs to be sent back to the vendor. The item price is dropped to 1 cent and all the items are pulled from the shelves and are marked to be sent back to the vendor, or destroyed in the store. The items however are not always pulled for some reason, and when the item is taken to the register it will ring up for a penny. If you see this, buy them all because if the cashier is paying attention they will remove the rest of them. Recently rang up several pens for a penny, and Norton antivirus 2003 was just destroyed in store along with other Norton 2003 items (dumpster full of sliced CD's).