Originally posted by: GCS
Well looks like Fanatec Porsche Wheel buyers get hosed again. Just got this email.
Dear Customers In order to compensate you for the delays I promised all early customers a free copy of Forza Motorsport 3 for Xbox 360 on top of the pre-order discount.
Unfortunatly we did not receive the game before the release of the game so we can only deliver it after you could buy it in a shop.
Beside that, several customers wanted to buy the limited edition or don?t have a Xbox so the game is of no use for them.
Therefore we decided to give you an order coupon for the Fanatec webshop with a value of 50 USD. You will get this coupon code in a few weeks in a separate e-mail once the new webshop is set up.
I hope that this is in your interest.
If you cancel your order this coupon code will be canceled as well.
Frankly I think it sucks.
I need NOTHING from them other than the Clubsport edition that I ordered. I already ordered the G25 bracket and additional cable Tomas told me I would need last week. I also enquired with him last week about the status of the game, simply was it coming with my wheel or later. I was fine either way. He said nothing to me about this credit vs the game at the time and lord knows had I been told this I wouldn't have paid "cash" money for the few $$ in parts I did order.
I was told I was getting the game for free and now that has been jerked away from me. Now I have to go pay retail ($60) if I want the game at all. This is really poor business. I own my own company and would never have done this. I most certainly would have given everyone a choice store credit or wait for a copy of the game. To tell someone this is all they get stinks. If you are going to force folks to take the store credit and BUY other stuff you should at least "over compensate" them for it IMHO ie a $75 or $100 USD credit. What am I going to need the credit for now? Afterall I bought the full blown edition for a reason. This sucks!!
Really annoyed at how this was handled.
Greg