***Official*** OCZ Support Thread part 2

[microair2]

Thanks.

Is there any compatibility issues which were fixed in Rev 2?

 

[shamans]

I need suggestions on how to fix my ocz problem ;(

I've already RMA'ed a pair of OCZ premier PC3200 2x512mb because one stick was faulty (gave off errors in memtest and memory-intensive programs).

Now that I've replaced my mobo/cpu and used the same pair of sticks, my motherboard does not recognize one of the sticks easily! Let me explain...

With my old mobo/cpu setup, I had no problems (with the replacements). Even now, if I stick them in, they work fine.

With my new mobo/cpu setup, when my computer hasn't been on for a long while, one of the memory sticks is not recognized on bios boot/setup. It's a specific stick. If I move around the other stick, I can see that it's recognized in bios on the DDR slot I put it in. But the other stick is as good as a dud.

I noticed that if I run dual prime95 with the one good stick for about 15 minutes, turn off my computer, pop out the bad stick and put it back in that it would then be recognized on boot. If I restart my computer when my setup is still warm, the "bad" stick is recognized. My intuition says it might be heat related, weirdly enough. That is, after its warmed up a bit after stress testing my setup, the "bad" stick starts to work.

This problem is very frustrating and I don't want to have to RMA again ;(
Not only does it cost $$ in shipping, which negates the value in "value ram", it's a major inconvenience in many aspects.

Old mobo: Asus a7v333
New mobo: Asrock 939 dual sata2

Latest bios installed for both. I've tried all sort of settings in bios to try to make it recognize but nothing works.

Besides that, haven't had other problems with my new setup.


What should I do.........................

 

[Icanoutsmokeany1]

Adjusted your DRAM voltage to High yet?

 

[shamans]

Originally posted by: Icanoutsmokeany1
Adjusted your DRAM voltage to High yet?

yeppers. and other stuff as well. like that better compatability thing or setting the timings/ dividers myself, etc.

didn't help one bit.

 

[Icanoutsmokeany1]

Originally posted by: shamans

Originally posted by: Icanoutsmokeany1
Adjusted your DRAM voltage to High yet?

yeppers. and other stuff as well. like that better compatability thing or setting the timings/ dividers myself, etc.

didn't help one bit.

Send an e-mail to eryder (at) ocz (dot) com and he'll set you up with another RMA. Explain it is your second RMA and I am sure they will go out of their way to help you out with some extra touch.

 

[ryderOCZ]

@Shamans,

As stated above, send me an email, its in my Sig.

 

[coolzero16]

Hey steve, shot a PM off with my system, lemme know if it's compatible with the RAM that I mentioned.

 

[Malenkov]

Originally posted by: ryderOCZ
We just got the P5B and P5W and we have not fully tested the ram yet, I can't give you a definite Yes/No answer at this time which sticks are going to work the best on either of them. Mid - Late next week sometime I should have more info.

Sorry to nag, but has there been any new information on this yet?

 

[Ruhnie]

Well I went with 2GB 6400 OCZ EL Platinum on a Gigabyte DS3, and am able to boot and run windows fine. But my system won't pass memtest86+ test #5, and I've had a couple of BSODs already. I have my vdimm set to +0.3v. Should I just assume this OCZ won't work with this board?

 

[BanesLament]

I have a gateway gm5072 that is slowly being morped into much much more. I am going to put the OCZ 2048MB PC3200 DDR 400MHz Gold GX XTC (2x1024) (O261-7046 ) into it and wonder if(because it's a OEM mobo if i should even bother trying to do anything more than setting it up to work nornally? I will send a system config.

 

[Ruhnie]

Well just for S&G I tried dropping the vdimm to 2.0v for my OCZ PC6400 EL Plat, from the stock 2.1v. I haven't run memtest yet, but I was able to game for several hours last night w/o a crash, as opposed to crashing every 10 mins or so like I was before. If it passes memtest at 2.0v, can I consider that stable? Is it dangerous to undervolt RAM like this? Should I be concerned about the ability to overclock with this RAM/mobo combination, or should I look to another RAM solution? Thanks for any help!

 

[EROEIone2one]

I am concerned about possible compatibilty/post issues with the new Ti-Alpha VX2 DDR2 and the ASUS P5W-DH mainboard. Does this combination work well together or is this a problem I should resolve?

 

[SteveOCZ]

Originally posted by: EROEIone2one
I am concerned about possible compatibilty/post issues with the new Ti-Alpha VX2 DDR2 and the ASUS P5W-DH mainboard. Does this combination work well together or is this a problem I should resolve?

I dont' remember off hand how much voltage this motherboard can provide to the memory, but the memory does need 2.3V to run at full speed. As long as the board is able to put out enough voltage and you're running a Conroe CPU everything should be fine.

 

[SteveOCZ]

Originally posted by: Ruhnie
Well just for S&G I tried dropping the vdimm to 2.0v for my OCZ PC6400 EL Plat, from the stock 2.1v. I haven't run memtest yet, but I was able to game for several hours last night w/o a crash, as opposed to crashing every 10 mins or so like I was before. If it passes memtest at 2.0v, can I consider that stable? Is it dangerous to undervolt RAM like this? Should I be concerned about the ability to overclock with this RAM/mobo combination, or should I look to another RAM solution? Thanks for any help!

Which bios are you using for this board? Make sure you have the latest one and that after flashing you clear your CMOS using the jumper on the board. Undervolting memory is not bad as long as your system is stable. In order to say the memory is stable in memtest you should leave it to run for at least 8 hours. After memtesting you should still test for stability in windows with a program like prime, OCCT or super PI (32M test)

 

[Ruhnie]

Originally posted by: SteveOCZ

Originally posted by: Ruhnie
Well just for S&G I tried dropping the vdimm to 2.0v for my OCZ PC6400 EL Plat, from the stock 2.1v. I haven't run memtest yet, but I was able to game for several hours last night w/o a crash, as opposed to crashing every 10 mins or so like I was before. If it passes memtest at 2.0v, can I consider that stable? Is it dangerous to undervolt RAM like this? Should I be concerned about the ability to overclock with this RAM/mobo combination, or should I look to another RAM solution? Thanks for any help!

Which bios are you using for this board? Make sure you have the latest one and that after flashing you clear your CMOS using the jumper on the board. Undervolting memory is not bad as long as your system is stable. In order to say the memory is stable in memtest you should leave it to run for at least 8 hours. After memtesting you should still test for stability in windows with a program like prime, OCCT or super PI (32M test)

Steve, thanks for the reply. I am running the F4e BIOS, which was the latest when I setup the system last week. However, I didn't clear CMOS, so perhaps I should re-flash and do that. I will certainly run memtest fully for 8 hours+, and then will move on to the windows testing. This was just a shot in the dark for me, and I wanted to be sure I wasn't going to damage it by stressing it with a small undervolt. I'll let you know how it turns out

 

[EROEIone2one]

Originally posted by: SteveOCZ
I dont' remember off hand how much voltage this motherboard can provide to the memory, but the memory does need 2.3V to run at full speed. As long as the board is able to put out enough voltage and you're running a Conroe CPU everything should be fine.

The review on this site states a DRAM Voltage range of 1.8V to 2.4V for this board so I think we're covered there. The main concern I have is some people failing to post when using the P5W and OCZ RAM.

 

[BanesLament]

Well, I got my sticks in from UPS today and popped em in. Excited and ready to start another round of 3Dmark tweaks I was screeched to halt when I found only 3.3G of memory identified of the 4G OCZ 2048MB PC3200 DDR 400MHz Gold GX XTC (2x1024) (O261-7046 ) I just installed. what gives?

 

[ryderOCZ]

What board are you running?

You need to enable the memory hole option in bios.

 

[BanesLament]

Here's the mobo:
First International Computer, Inc.
Model KTBC51G
I think the bigger issue is my BIOS:
Phoenix Technologies, LTD
BIOS Version 6.00 PG
I say that because I looked for the memory hole option in the bios and couldnt find it.
I am new to alot of this so any input is helpin me out big time.

 

[ryderOCZ]

Ok.....maybe not memory hole....how about:

H/W remap and S/W remap?

Set H/W remap to enabled.

 

[Ruhnie]

Originally posted by: Ruhnie

Originally posted by: SteveOCZ

Originally posted by: Ruhnie
Well just for S&G I tried dropping the vdimm to 2.0v for my OCZ PC6400 EL Plat, from the stock 2.1v. I haven't run memtest yet, but I was able to game for several hours last night w/o a crash, as opposed to crashing every 10 mins or so like I was before. If it passes memtest at 2.0v, can I consider that stable? Is it dangerous to undervolt RAM like this? Should I be concerned about the ability to overclock with this RAM/mobo combination, or should I look to another RAM solution? Thanks for any help!

Which bios are you using for this board? Make sure you have the latest one and that after flashing you clear your CMOS using the jumper on the board. Undervolting memory is not bad as long as your system is stable. In order to say the memory is stable in memtest you should leave it to run for at least 8 hours. After memtesting you should still test for stability in windows with a program like prime, OCCT or super PI (32M test)

Steve, thanks for the reply. I am running the F4e BIOS, which was the latest when I setup the system last week. However, I didn't clear CMOS, so perhaps I should re-flash and do that. I will certainly run memtest fully for 8 hours+, and then will move on to the windows testing. This was just a shot in the dark for me, and I wanted to be sure I wasn't going to damage it by stressing it with a small undervolt. I'll let you know how it turns out

Ran memtest86+ for 9 hours the other night with no errors, so I'm looking good now. Will try SP2004 next in windows.

One quick question though. My RAM is listed on the OCZ site to have SPD timings of 4-5-4-15 at 400MHz, but the SPD timings show up in BIOS and CPUZ as 5-5-5-15. Are they just reading it wrong, or is the OCZ spec wrong?

I have the PC2-6400 Platinum EL (not rev2) listed here.

 

[Nightmare225]

Originally posted by: Ruhnie

Originally posted by: Ruhnie

Originally posted by: SteveOCZ

Originally posted by: Ruhnie
Well just for S&G I tried dropping the vdimm to 2.0v for my OCZ PC6400 EL Plat, from the stock 2.1v. I haven't run memtest yet, but I was able to game for several hours last night w/o a crash, as opposed to crashing every 10 mins or so like I was before. If it passes memtest at 2.0v, can I consider that stable? Is it dangerous to undervolt RAM like this? Should I be concerned about the ability to overclock with this RAM/mobo combination, or should I look to another RAM solution? Thanks for any help!

Which bios are you using for this board? Make sure you have the latest one and that after flashing you clear your CMOS using the jumper on the board. Undervolting memory is not bad as long as your system is stable. In order to say the memory is stable in memtest you should leave it to run for at least 8 hours. After memtesting you should still test for stability in windows with a program like prime, OCCT or super PI (32M test)

Steve, thanks for the reply. I am running the F4e BIOS, which was the latest when I setup the system last week. However, I didn't clear CMOS, so perhaps I should re-flash and do that. I will certainly run memtest fully for 8 hours+, and then will move on to the windows testing. This was just a shot in the dark for me, and I wanted to be sure I wasn't going to damage it by stressing it with a small undervolt. I'll let you know how it turns out

Ran memtest86+ for 9 hours the other night with no errors, so I'm looking good now. Will try SP2004 next in windows.

One quick question though. My RAM is listed on the OCZ site to have SPD timings of 4-5-4-15 at 400MHz, but the SPD timings show up in BIOS and CPUZ as 5-5-5-15. Are they just reading it wrong, or is the OCZ spec wrong?

I have the PC2-6400 Platinum EL (not rev2) listed here.

Try changing them through the BIOS. A lot of the newer Mobos are having problems with auto-recognizing timings.

 

[SteveOCZ]

Originally posted by: Ruhnie

Originally posted by: Ruhnie

Originally posted by: SteveOCZ

Originally posted by: Ruhnie
Well just for S&G I tried dropping the vdimm to 2.0v for my OCZ PC6400 EL Plat, from the stock 2.1v. I haven't run memtest yet, but I was able to game for several hours last night w/o a crash, as opposed to crashing every 10 mins or so like I was before. If it passes memtest at 2.0v, can I consider that stable? Is it dangerous to undervolt RAM like this? Should I be concerned about the ability to overclock with this RAM/mobo combination, or should I look to another RAM solution? Thanks for any help!

Which bios are you using for this board? Make sure you have the latest one and that after flashing you clear your CMOS using the jumper on the board. Undervolting memory is not bad as long as your system is stable. In order to say the memory is stable in memtest you should leave it to run for at least 8 hours. After memtesting you should still test for stability in windows with a program like prime, OCCT or super PI (32M test)

Steve, thanks for the reply. I am running the F4e BIOS, which was the latest when I setup the system last week. However, I didn't clear CMOS, so perhaps I should re-flash and do that. I will certainly run memtest fully for 8 hours+, and then will move on to the windows testing. This was just a shot in the dark for me, and I wanted to be sure I wasn't going to damage it by stressing it with a small undervolt. I'll let you know how it turns out

Ran memtest86+ for 9 hours the other night with no errors, so I'm looking good now. Will try SP2004 next in windows.

One quick question though. My RAM is listed on the OCZ site to have SPD timings of 4-5-4-15 at 400MHz, but the SPD timings show up in BIOS and CPUZ as 5-5-5-15. Are they just reading it wrong, or is the OCZ spec wrong?

I have the PC2-6400 Platinum EL (not rev2) listed here.

In general the SPD timings are set looser than the actual memory timings. Some boards have problems booting with lower timings, so this ensures they memory works on more boards. All you need to do is enter the bios and set the timings manually to 4-5-4-15

 

[BanesLament]

Originally posted by: ryderOCZ
Ok.....maybe not memory hole....how about:

H/W remap and S/W remap?

Set H/W remap to enabled.

Nope thats not on the BIOS options either.
Is there another bios for this board with more functionality i.e. timings and such? Because right now all this one displays is the amount of memory, physical and availible. And it has no options for changing anything that I know of.
I requested asssitance from award bios to flash my current bios and am awaiting thier response. Apparently because its gateway crap GW removes these options to keep 10 year olds from hyper drivin thier cpus and memory into ashes. I am not 100percent sure on that but it does sound legit.

 

[Conky]

I still think this thread shouldn't be stickied here.