***Official*** OCZ Support Thread part 2

[tran1981]

I just got OCZ2P8002GK too. Wondering if it is Micron also? How fast can the ram goes @2.1V? Tight and loose timing? Any review?

 

[myocardia]

Why haven't I seen the OCZ phase change unit for sale anywhere yet? Wasn't it supposed to be making it's debut about a month ago?

 

[Gangsta Crizzab]

Hello, I?m having some compatibility issues with the 965p-ds3 and ocz platinum pc6400(OCZ2P8002GK) The strange thing is they will boot with an old 512mb, pc3200 stick, and the motherboard says I have the full 2.5GB.
I?ve tried many different bios configs(on F4c/F5), spd multipliers, dimm voltages, latencies.. there?s gotta be a way to get these to work.
I haven?t tried every bios configuration combo.. maybe there?s something I?m missing.. I don?t think the motherboard or ram are damaged.
If you have the same ram and motherboard and have been successful with them, or have a suggestion, plz post. This is my first build, I?m probably overlooking something obvious.
Oh.. and after flashing past bios f1, do I still need to give +0.3v for my particular ram.. or was that resolved in later bios?
Thanks!

 

[SteveOCZ]

Originally posted by: myocardia
Why haven't I seen the OCZ phase change unit for sale anywhere yet? Wasn't it supposed to be making it's debut about a month ago?

I heard it may be out by the holidays, but they don't really tell us about those kinds of things. I want them to come out just as much as everyone else

 

[SteveOCZ]

Originally posted by: Gangsta Crizzab
Hello, I?m having some compatibility issues with the 965p-ds3 and ocz platinum pc6400(OCZ2P8002GK) The strange thing is they will boot with an old 512mb, pc3200 stick, and the motherboard says I have the full 2.5GB.
I?ve tried many different bios configs(on F4c/F5), spd multipliers, dimm voltages, latencies.. there?s gotta be a way to get these to work.
I haven?t tried every bios configuration combo.. maybe there?s something I?m missing.. I don?t think the motherboard or ram are damaged.
If you have the same ram and motherboard and have been successful with them, or have a suggestion, plz post. This is my first build, I?m probably overlooking something obvious.
Oh.. and after flashing past bios f1, do I still need to give +0.3v for my particular ram.. or was that resolved in later bios?
Thanks!

Hi

When did you purchase these memory sticks?

 

[Gangsta Crizzab]

Ordered from NCIX on aug 14th, recieved a week later.. didn't get all my pieces 'til recently, probably should have ordered all at once =/

 

[ryderOCZ]

Originally posted by: BloodyMaori
Hey Ryder,

Following up from Microair's question could you do me and I'm sure alot of other people out there a big favour and tell me what IC's are used in the 2x1GB DDR2 800 Platinum set (OCZ2P8002GK) and their rev 2 counterparts? You've specified they're different but in every other thread I've found where this question is being asked to either Steve or yourself, the answer is don't know or will check it out. I'm suspecting it's because the rev 2 IC's ARE actually Micron which means the rev 1 chips are most likely Elpida. Can you please confirm? (If you are able to, wink wink) You know the reason people are asking this question is because with all the praise going around for Micron IC's people are wanting to hear that they are indeed Micron IC's used in the rev 1 Platinum, and I'm suspecting that's why the answer is still a mystery.

And yes, I ordered a kit of OCZ2P8002GK (rev 1) yesterday am starting to get cold feet about my decision...

H

Platinum 800 Rev1 and Rev2 are NOT Micron...Rev 1 is Elpida, but Rev 2 we are not saying at the moment, but they are not Micron

 

[Roy2001]

I just built my system. DS3 came with F3 bios and it boots with 2x1GB rev1 (4-5-4-15) platinum RAM. However, I booted with one stick only and change the RAM voltage setting and then booted with 2 sticks.

 

[nullpointerus]

I have OCZ 2GB Dual Channel Platinum PC3200 w/ rated timings of 2-3-2-5 and voltage of 2.6-2.8, but I am unable to reach a stable overclock above 200MHz. The memory heat spreaders are very warm when I power down the computer.

My processor reaches a stable overclock of 265x9=2385MHz on a MSI K8N Neo4 Platinum (model 7125) system board. This board has memory dividers of 200, 166, 133, and 100; there are many timing adjustments available.

What would you recommend to push the RAM higher (i.e. 440MHz)? Should I greatly relax the timings (3-4-3-6 or 4-4-4-7) and/or use a higher voltage (2.8v)? What kind of overclock should I expect from this RAM?

 

[Fuzija]

I also have the same RAM 2x1GB OCZ Platinum XTC with 2.3.2.5.1 timings and seems like I am havinig problems oc=ing my x2 4400 with it at all, it keeps freezing on prime

What should I do to make this ram work in regards to oc-ing my cpu? Higer timings? More volts? How much more? What freq?

Any help would be greatly appreciated

 

[nullpointerus]

Originally posted by: Fuzija
I also have the same RAM 2x1GB OCZ Platinum XTC with 2.3.2.5.1 timings and seems like I am havinig problems oc=ing my x2 4400 with it at all, it keeps freezing on prime

What should I do to make this ram work in regards to oc-ing my cpu? Higer timings? More volts? How much more? What freq?

Any help would be greatly appreciated

Did you try the guide linked below? Basically, you want to isolate the CPU, HTT, and RAM overclocks from each other to find the maximum levels of each. Then you can find the best combination of settings for them all.

http://forums.anandtech.com/messageview...atid=28&threadid=1497607&enterthread=y

 

[Fuzija]

Originally posted by: nullpointerus

Originally posted by: Fuzija
I also have the same RAM 2x1GB OCZ Platinum XTC with 2.3.2.5.1 timings and seems like I am havinig problems oc=ing my x2 4400 with it at all, it keeps freezing on prime

What should I do to make this ram work in regards to oc-ing my cpu? Higer timings? More volts? How much more? What freq?

Any help would be greatly appreciated

Did you try the guide linked below? Basically, you want to isolate the CPU, HTT, and RAM overclocks from each other to find the maximum levels of each. Then you can find the best combination of settings for them all.

http://forums.anandtech.com/messageview...atid=28&threadid=1497607&enterthread=y

I did check out my post at the end of the topic

 

[SteveOCZ]

bump

 

[imported_hopeless]

Steve,

I finally got the form filled out & emailed in to OCZ support 2 wks ago. I haven't got any response at all, not even a confirmation that my email was received.

Does it normally take awhile for a response?

Thanks

 

[SteveOCZ]

3 working days max. Forward me the email you sent them so I can get your RMA setup today

 

[imported_hopeless]

Steve,

Sent a copy of the email to you. Thanks for you help.

 

[tran1981]

Can I run my OCZ 2gb pc2-6400 platinum rev1 4-5-4-15@400MHZ at tigher timing (ie 4-4-4-12)? Will it cause any decrease in performance?

 

[dderidex]

Question - I have some OCZ ram that SEEMS to be bad at 'stock':

2gb (1024mb x 2) OCZ Gold PC4000 (CL3-4-4-8) 2.8v

Here's the thing, I've am using a simplified test case after trying to isolate anything else that would cause a problem. I've tried using 3 different CPUs with this, too (AMD Athlon64 X2 3800+, Athlon64 X2 4200+, Athlon64 X2 4800+).

The BIOS of my Shuttle ST20G5 allows for the new dividers to be set. IE., I can set the ram to run at 216, 233, or 250 with the HTT link staying put at 200mhz and CPU at stock clocks.

At ANY of those settings, Prime95 (two instances, each set to test roughly 1/3 the system ram) will fail almost immediately on one core - always within one minute. If I set the ram to run in sync with the HTT link (200mhz), I'm Prime95 stable for 24 hours+ (I hit 25 hours and stopped it, no errors).

If I try keeping them in sync and *overclocking* the CPU - even to 220 HTT link, it fails in the same manner as above. If I set the ram to a lower ratio (166, or 5:4), the CPU can be clocked up to 240 HTT link without any problems (well, the CPU won't stay quite stable at this speed, but it stays up 4 or 5 hours or so). Given that 220 HTT with the ram in sync causes the memory test to fail under 60 seconds, I'd take this as a compelling argument.

So...does this sound like bad ram? But, why so specific a failure point? I mean, 200mhz and 200mhz ONLY...with DDR500 ram??

Alternatively, is there possibly something funny with how Prime95 works in conjunction with higher ram clocks?

 

[ingenue007]

i have platinum rev 2 ddr2 800. my original mobo p5b deluxe wifi died and is on RMA. curreltly i have a p5b deluxe and my ram is at 475 5-5-5-5-15.

i'm at 3.3 ghz with e6300

 

[sanitydc]

hey I have the OCZ PLAT XTC 4-5-4-15 ddr2-800. where's the fsb wall on these? I'm doing quite a lot of overclocking and I'm trying to pinpoint what's causing my wall. it's linked in my sig its near 480 or so.

 

[SteveOCZ]

Originally posted by: tran1981
Can I run my OCZ 2gb pc2-6400 platinum rev1 4-5-4-15@400MHZ at tigher timing (ie 4-4-4-12)? Will it cause any decrease in performance?

Tighter timings will give more performance. It's worth trying, but I don't know if the chips will handle those timings

 

[SteveOCZ]

Originally posted by: sanitydc
hey I have the OCZ PLAT XTC 4-5-4-15 ddr2-800. where's the fsb wall on these? I'm doing quite a lot of overclocking and I'm trying to pinpoint what's causing my wall. it's linked in my sig its near 480 or so.

Try using a divider to push the memory. I think you're most likely maxing out the board in 1:1 at 480FSB

 

[SteveOCZ]

Originally posted by: dderidex
Question - I have some OCZ ram that SEEMS to be bad at 'stock':

2gb (1024mb x 2) OCZ Gold PC4000 (CL3-4-4-8) 2.8v

Here's the thing, I've am using a simplified test case after trying to isolate anything else that would cause a problem. I've tried using 3 different CPUs with this, too (AMD Athlon64 X2 3800+, Athlon64 X2 4200+, Athlon64 X2 4800+).

The BIOS of my Shuttle ST20G5 allows for the new dividers to be set. IE., I can set the ram to run at 216, 233, or 250 with the HTT link staying put at 200mhz and CPU at stock clocks.

At ANY of those settings, Prime95 (two instances, each set to test roughly 1/3 the system ram) will fail almost immediately on one core - always within one minute. If I set the ram to run in sync with the HTT link (200mhz), I'm Prime95 stable for 24 hours+ (I hit 25 hours and stopped it, no errors).

If I try keeping them in sync and *overclocking* the CPU - even to 220 HTT link, it fails in the same manner as above. If I set the ram to a lower ratio (166, or 5:4), the CPU can be clocked up to 240 HTT link without any problems (well, the CPU won't stay quite stable at this speed, but it stays up 4 or 5 hours or so). Given that 220 HTT with the ram in sync causes the memory test to fail under 60 seconds, I'd take this as a compelling argument.

So...does this sound like bad ram? But, why so specific a failure point? I mean, 200mhz and 200mhz ONLY...with DDR500 ram??

Alternatively, is there possibly something funny with how Prime95 works in conjunction with higher ram clocks?

Can you try each of the sticks seperatly in the system? Manually set the correct voltage and timings for the memory in BIOS and give it a shot.

I would use Memtest 86 to test the memory as it will let you test in DOS without risking damage to your windows install

 

[dderidex]

Originally posted by: SteveOCZ
Can you try each of the sticks seperatly in the system? Manually set the correct voltage and timings for the memory in BIOS and give it a shot.

I would use Memtest 86 to test the memory as it will let you test in DOS without risking damage to your windows install

Hrm. I confess I'm rather embarrassed I didn't think of that, given I do tech support for a living. In my defense, it's software support, so...ummm....riiiiight.

Anyway, I gave that a shot. Unfortunately, I had to keep using Windows to test it, as the boot-disk using Memtest86, Memtest86+, Lucifer, Prime95, etc - never showed any errors. Dual Prime95s in Windows always does, though, and right away.

Long story short - one stick tests out fine, perfectly stable at DDR500 speeds and rated timings. The other stick errors out *immediately* on one of the two Prime95 instances. Tried each stick on its own 3 times, same results on each reboot. One stick is rock-solid stable, the other is completely not (at DDR500 - again, at DDR400, they are both Prime95 stable for 25+ hours....but, then, as this is as OCZ5002048ELGE-K kit, I'd expect both sticks to be stable at DDR500)

So, mystery solved, but...what do I need to do next?

 

[dderidex]

My, the above test is illuminating.

One stick, at CL3-4-4-10-2T with 2.9v tops out at 210mhz.

The other stick runs at CL3-3-3-8-1T with only 2.8v, and runs perfectly fine, Prime95 stable on both cores, for 12 hours+ (so far).

Obviously, I'm going to need to RMA! Question - as both sticks were bought as a single 'kit', does the RMA process require the pair of them to be returned? Or, as only one stick is bad, can I just RMA that single stick? (This would, at least, let me keep a running system for the time it takes to get the RMA back)

Alternatively, does OCZ offer any kind of cross-shipping for RMA service? That would be VASTLY preferable...