Oh my God!

[WinnieThePujols]

Oh no!

I got home from work today... and both of my LCD 22" Widescreen monitors were face down on my desk. This DVD/CD stand that was behind them came crashing down!

Both monitors appeared to be damaged. Not very heavily, but.. a couple of the "scratches" on either monitor were fixed with some simple rubbing. It went right away.

However, on the other monitor, there's like a small skid mark. That's what ti reminds me of most. Maybe like a light scratch? It's only about an inch long. It sounds bad, but given the size of the monitors it could lead to a problem.

Now... I bought these during the Black Friday sale. What should I do?

Should I exchange them at Best Buy and lie, or is that considered wrong and immoral?

Is there some way to get scratches out of a monitor? It looks big, but not deep... so it seems minor!

Please help! You can't imagine how I felt when I got home and saw them lying face down like that... it was a pretty heart-wrenching feeling.

 

[IlllI]

Originally posted by: WinnieThePujols

Is there some way to get scratches out of a monitor? It looks big, but not deep... so it seems minor!

theres nothing you can do. the way lcd panels are made makes it virtually impossible. panels are basically made of layers. you -could- try to use some polishing paste (i think thats what its called) but the problem is, it acts kind of like sandpaper and will rub off the top layer on the lcd panel.

 

[Bill Kunert]

It would be wrong and immoral. Best Buy is in no way at fault. Thanksgiving was nearly 2 months ago. I can't imagine why they would take them back no questions asked.

 

[Zinn]

That sucks, but it would be wrong to bring them in for replacement. Weak situation

 

[IfReborn]

american express blue

 

[WinnieThePujols]

Well, thanks for the responses.

I opted not to try replacing them. It would be pretty stupid. That tower had been wobbly before, it's just I never imagined it would come crashing down on its own (which it seemingly did)...

One of the monitors is now perfect, and I was able to get the scratch out on the other for the most part. I wish I could take a picture of it to try and show what it looks like.. when I'm on a white-screened background it's noticeable, but not nearly a big enough deal to justify getting a new one or anything.

Really bad luck.. but hey.. at least I only payed $200 for these guys! I would be absolutely distraught had I dropped $500...

 

[SPARTAN VI]

I wouldn't hesitate to bring it back to Best Buy. They've screwed my family out of hard earned cash, so I'd be happy to return the favor.

 

[BassBomb]

Originally posted by: SPARTAN VI
I wouldn't hesitate to bring it back to Best Buy. They've screwed my family out of hard earned cash, so I'd be happy to return the favor.

wouldnt it be long out of the 30 day return policy? in canada its 15 days for monitors

 

[SPARTAN VI]

Originally posted by: BassBomb

Originally posted by: SPARTAN VI
I wouldn't hesitate to bring it back to Best Buy. They've screwed my family out of hard earned cash, so I'd be happy to return the favor.

wouldnt it be long out of the 30 day return policy? in canada its 15 days for monitors

Perhaps 30 days to return, but does this encompass exchanges as well?