Originally posted by: WinstonSmith
Originally posted by: dartworth
Originally posted by: WinstonSmith
Well, after about two hours on the phone I had to go to work.
I recieved an email saying that they can't do a thing for me.
I sent back a reply stating I want to speak with someone at the highest level and inferred that I have a large say in who my company deals with and it's looking like it isn't going to be them.
Of course that last line is complete BS
We'll see.
:roll:
Frankly, someone there needs a good ass kicking and I was in the mood to do it. There is NO way a company the size of Dell should have support that doesn't even know what products it sells or has to keep you on hold for literally two hours to only be told that they don't know.
That's unacceptable and frankly I want compensation for my aggravation. I work with people as well, and my ass would have been fired long ago if I sank to the poor level of competence that Dell has.