I will not mention the client's name, but I know a client who did recently deal with a "supposedly" reputable online-casino (
www.omnicasino.com), but wasn't too thrilled with the fine print. The promotion they offer is more than just a "gimmick", it's a downright "leech" and fvcked up system. I have posted a copy of the email between the client and their online-casino representative. The only alternation I did to the email here was change the actual email name to "client email". Omni is supposedly reputable (just look through the links I provided above).
In a nutshell of what the email corresponse below is all about: You deposit $150 you will earn a $75 bonus. Now your balance is $225. If you win $10 on Blackjack, you are still stuck with the maximum withdraw limit of $150. So, your balance is now $235, and let's assume you lose $85. Now, your balance is $150. You have effectively lost your promotional bonus money. On the next casino game you play, you win $20. Well, you are still stuck with the maximum $150 withdrawal limit. They won't let you withdraw money until you have "played" with $2500 (win or lose). You don't have win $2500, you just have to make a total of $2500 in betting amounts.
I know for a fact many online-casinos offer promotional deals, but I don't know if it's strongly similar to Omni, so I am not trying to "only" point the bad finger at Omni, but rather the fine print that might be found among most/all online casinos that offer promotional deals. But if you (or anybody else do) do decide to deal with online casinos, you better read the fine print careful and ask a lot of questions.
Below is the copy of the email (if you happen to be interested)
=============================
Hello ;
a) You deposit $150 and receive $75 bonus.
b) You can withdraw your original $150 at ANY time
c) You CANNOT withdraw your bonus OR any winnings UNTIL you have wagered/played $2500 ( you do not not need to win $2500, just play it)
I hope this answers your questions
If you wish to speak directly with an Account Representative, you can contact
ECash Direct (UK) Limited by calling our toll-free number. ECash Direct has staff available 24 hours a day, 7 days a week, 365 days a year for your convenience.
1-877-874-0274 North America
00800-0874-0274 Europe
++800-0874-0274 Internationally
Fax: 02089974778 United Kingdom
011-44-208-997-4778 North America
++44-208-997-4778 International
Simone
Account Representative
ECash Direct (UK) Limited
****
Please do not release any personal information such as your address, or
PIN numbers in e-mail. Also, do not release any information
to anyone who may claim to work for ECash Direct without any
proper identification
***
-----Original Message-----
From: [client email]
Sent: 07 November 2002 03:06
To:
accounts@ecashdirect.net
Subject: Re: cannot withdraw more than 150.00
(1)
The reason I am asking through email is because the web site does not provide good examples of when a client can withdraw money. It's always good to provide "story examples" and "what if" scenarios. It doesn't hurt to illustrate scenarios.
(2)
The reason I never mentioned "Omni" early in the email conversation is because I clicked on the support email link through Omni. Naturally, I would assume you know where my business is at (i.e., Omni). I had no idea you were responsbile for two casinos (or more).
(3)
My fault for mentioning $1500 instead of $2500. Thank you for pointing that out.
It is unfortunate the web site (fine print in Terms & Conditions) or any Omni representative cannot fully answer my simple questions.
It certainly seems impossible that I have to win enough "and" make a total of $2500 in wages to withdraw $200. No offense, but this does not seem like a genuine promotion. It's an obstacle promotion of some kind.
Once I get my permanent PIN number, I will withdraw my original deposit (and I will never deal with any online casinos again ever), but I do at least appreciate your prompt reply.
----- Original Message -----
From: Simone (ECash Direct)
To:
Sent: Wednesday, November 06, 2002 8:42 PM
Subject: RE: cannot withdraw more than 150.00
Hello ;
By the way, the wagering requirements for Omni are $2500 NOT $1500. We just assumed you were with Intercasino as you di9d not tell us which casino
If you wish to speak directly with an Account Representative, you can contact
ECash Direct (UK) Limited by calling our toll-free number. ECash Direct has staff available 24 hours a day, 7 days a week, 365 days a year for your convenience.
1-877-874-0274 North America
00800-0874-0274 Europe
++800-0874-0274 Internationally
Fax: 02089974778 United Kingdom
011-44-208-997-4778 North America
++44-208-997-4778 International
Simone
Account Representative
ECash Direct (UK) Limited
****
Please do not release any personal information such as your address, or
PIN numbers in e-mail. Also, do not release any information
to anyone who may claim to work for ECash Direct without any
proper identification
***
-----Original Message-----
From: [client email]
Sent: 07 November 2002 02:36
To:
accounts@ecashdirect.net
Subject: Re: cannot withdraw more than 150.00
Why did you give me the Intercasino link? I have an account with Omni. Well, I think it's nearly impossible to win up to $1,500 in order to withdraw, say $200.00. That just doesn't seem right. I know I cannot withdraw the promotional money before winning a grand total of $1,500. I do not enjoy the promotional money "at all" because it does not give me the chance to withdraw $200.00 if I win several bets.
But do you really understand what I am trying to say?
(1)
What if I did this? Let's say my balance is $225.00 (150 deposit plus 75 promotional money). I lose 75. Then I win 50.00. Can I then withdraw 200.00?
(2)
What if I did this? Let's say my balance is $225.00 (150 deposit plus 75 promotional money). I eventually win $100.00. Now, my balance is $325.00. Can I then withdraw $250.00?
Please answer my question for #1 and #2. BTW, thank you for answer my previous question promptly.
----- Original Message -----
From: Raul (ECash Direct)
To:
Sent: Wednesday, November 06, 2002 8:08 PM
Subject: RE: cannot withdraw more than 150.00
Hello;
That is correct. If you have any more queries on the matter please visit:
http://www.intercasino.com/promotion/index.php3?url=318
If you wish to speak directly with an Account Representative, you can contact
ECash Direct (UK) Limited by calling our toll-free number.
ECash Direct has staff available 24 hours a day, 7 days a week,
365 days a year for your convenience.
1-877-874-0274 North America
00800-0874-0274 Europe
++800-0874-0274 Internationally
Fax: 02089974778 United Kingdom
011-44-208-997-4778 North America
++44-208-997-4778 International
Raul
Account Representative
ECash Direct (UK) Limited
****
Please do not release any personal information such as your address, or
PIN numbers in e-mail. Also, do not release any information
to anyone who may claim to work for ECash Direct without any
proper identification
***
-----Original Message-----
From: [client email]
Sent: 07 November 2002 01:53
To:
accounts@ecashdirect.net
Subject: Re: cannot withdraw more than 150.00
Okay, let me check for understanding....I need to make 20 times the amount of bonus before I can withdraw more than $150.00? If my bonus money was something like $75.00, then 75.00 * 20.00 = 1,500. So, once my balance is $1,500, then I can finally withdraw more than $150.00?
I wish Omni did not offer any promotional money to me because it seems like I can never reach the amount of $1500.00 from based on my original deposit of $150.00. That is a long ways to go from $150.00 to $1,500! It's a long ways to go before I can withdraw more than $150.00!!!
Is that right? Somehow that doesn't seem right. Am I overlooking something? Do I really need to win enough money (to $1500.00) before withdrawing, say $200.00?
----- Original Message -----
From: Simone (ECash Direct)
To:
Sent: Wednesday, November 06, 2002 7:38 PM
Subject: RE: cannot withdraw more than 150.00
Hello ;
At any time you can withdraw your original deposit of $150 (providing this is your minimum balance) If you want to withdraw more than this, then you need to meet the wgaering requirments. (20 times amount of bonus)
If you wish to speak directly with an Account Representative, you can contact
ECash Direct (UK) Limited by calling our toll-free number. ECash Direct has staff available 24 hours a day, 7 days a week, 365 days a year for your convenience.
1-877-874-0274 North America
00800-0874-0274 Europe
++800-0874-0274 Internationally
Fax: 02089974778 United Kingdom
011-44-208-997-4778 North America
++44-208-997-4778 International
Simone
Account Representative
ECash Direct (UK) Limited
****
Please do not release any personal information such as your address, or
PIN numbers in e-mail. Also, do not release any information
to anyone who may claim to work for ECash Direct without any
proper identification
***
-----Original Message-----
From: [client email]
Sent: 07 November 2002 01:25
To:
accounts@ecashdirect.net
Subject: Re: cannot withdraw more than 150.00
I understand I cannot withdraw the promotion money, so.... does that mean if I lose $75.00, then I can still withdraw $150.00? In other words, if my current balance falls from $258.50 down to $150.00, I can still withdraw $150.00? (150.00 is my original deposit, then you gave me something like ~$75.00 promotion money)
Wether the above is true or not, what does it take for me to withdraw more than $150.00?
----- Original Message -----
From: Simone (ECash Direct)
To:
Sent: Wednesday, November 06, 2002 6:48 PM
Subject: RE: cannot withdraw more than 150.00
Hello ;
The terms and conditions of the promotion state that you cannot withdraw the promotion or any winnings earnt from that bonus until the bonus requirements have been met. Therefore you can only withdraw your original deposit at this time.
If you wish to speak directly with an Account Representative, you can contact
ECash Direct (UK) Limited by calling our toll-free number. ECash Direct has staff available 24 hours a day, 7 days a week, 365 days a year for your convenience.
1-877-874-0274 North America
00800-0874-0274 Europe
++800-0874-0274 Internationally
Fax: 02089974778 United Kingdom
011-44-208-997-4778 North America
++44-208-997-4778 International
Simone
Account Representative
ECash Direct (UK) Limited
****
Please do not release any personal information such as your address, or
PIN numbers in e-mail. Also, do not release any information
to anyone who may claim to work for ECash Direct without any
proper identification
***
-----Original Message-----
From: [client email]
Sent: 07 November 2002 00:31
To:
accounts@ecashdirect.net
Subject: cannot withdraw more than 150.00
Today, I deposited $150.00 and with the $75 promtion, my balance was instantly $225.00. After winning some games, my total balance is now about $258.50.
When I look at the screen where I can withdraw money, it says my maximum withdraw is $150.75.
I UNDERSTAND why I cannot withdraw $258.50 because of the promtional money, BUT my question is this: how come I can't withdraw $183.50? I earned (through pure betting) $33.50. So, I should be able to withdraw it. What happened?
Thank you for answering this question and all the millions of other questions I have had.