OT - MSN Holiday Rebate - Got an email from MS

[TheTechnique]

OK, I am REALLY REALLY upset. I got an email from MSN about a month ago saying my balance was $100.00, since I made a purchase of $799.00. Today, I get an email saying the following:
______________________________

Thanks for participating in the MSN Holiday Reward promotion! You qualified for an award of $40.00. MSN would like to mail you a check for this amount.

To mail your check, we need two pieces of information: your name and postal address. (To protect your privacy, we did not ask the stores at which you shopped on MSN for this information.) Please click on this link to go to a Web page where you can securely send us this information:

https://promo.eshop.msn.com/signup.aspx

IMPORTANT: You need to do this no later than Saturday, March 14. Otherwise, your award will be cancelled.

After you send us this information, we will mail you your check. It should arrive in less than 30 days. We promise to keep your personal information secure and will use it only to send you your check. We will not use it or share it with third parties for any other reason.

Thank you for shopping on MSN!

The MSN Shopping team
________________________

What is this!??!?! Where is my $100!!! What kind of crap are they trying to pull over!!! I knew we should have never trusted M$!!!!

 

[GetReal]

I received my MSN promo email this morning with the correct $100 credited for my purchases. If you amount is not as expected, look at your online transaction details for the MSN promo using the link provided in the email and see if the store(s) reported the correct amount.

 

[clunk]

I had the opposite experience ... just got an e-mail claiming that I could get $100 (I was only expecting $80). When I signed in to validate my address, it had the correct $80 amount listed.

 

[TheTechnique]

<< I received my MSN promo email this morning with the correct $100 credited for my purchases. If you amount is not as expected, look at your online transaction details for the MSN promo using the link provided in the email and see if the store(s) reported the correct amount. >>



I logged in and it shows the correct $799.00 purchase and shows the $100 reward as being highlighted. Maybe their automatic email generation script is wrong. Anyway, I have requested the $100 check, let's see what happens. I'm curious if anyone else had this problem. It's very strange since the original confirmation I got from MSN said my balance was $100.00.

 

[TheTechnique]

<< I had the opposite experience ... just got an e-mail claiming that I could get $100 (I was only expecting $80). When I signed in to validate my address, it had the correct $80 amount listed. >>



Bah, can't M$ get anything right??? Well, I hope you get $100 from them... When I submitted it I got the standard message "Your check will be mailed within 30 days"... Ya right!!!

 

[schmeckp]

I just received an e-mail saying I qualified for $80 - expecting $100 - signed in and was told $40...someone's gonna hear about this...

++schmeckp

 

[Oregoner]

Same experience here. E-mail said to click on the link to claim my $80, but the link correctly had the $60 I was expecting highlighted. I was hoping for the extra $20.

 

[Peyton]

I havent even gotten an email yet.Who can I contact about this?I am due $80!
Edit: Ijust went to the link listed above and signed in and there it was.Everything seemed correct,check should be here soon!
They still havent sent me a email yet,maybe they will then I can go back to that site and get another check!
Here is a link to the site posted if things were wrong on your reward: MSN

 

[stingygrrl]

no email here either

 

[civh]

Got an email I have a reward of $40, expecting $100. Went to site and the reward showed the correct amount of $100.

 

[XFreebie]

i am qualified for $0, because i didnt buy anything

 

[xcheckers]

You can just log into your passport and see if the link to enter claim info is there...

 

[TheTechnique]

Well, I got an apology email from MSN... lol, what idiots, they can't even get a stupid email correct...
_________________
You may have received an email from us a few minutes ago that shows an inaccurate reward total for your account. We apologize for the inconvenience, corrected the problem and have inserted the updated total below. As always, the reward website reflects the reward history we have on file for you. Again, we thank you for participating in the MSN Holiday Reward promotion and do hope you enjoy your reward!
Thanks for participating in the MSN Holiday Reward promotion! You qualified for an award of $100.00. MSN would like to mail you a check for this amount.

 

[xcheckers]

Yup, mine was right both times.. the apology text:

You may have received an email from us a few minutes ago that shows an
inaccurate reward total for your account. We apologize for the
inconvenience, corrected the problem and have inserted the updated total
below. As always, the reward website reflects the reward history we have
on file for you. Again, we thank you for participating in the MSN
Holiday Reward promotion and do hope you enjoy your reward!
Thanks for participating in the MSN Holiday Reward promotion! You
qualified for an award of $XX.XX. MSN would like to mail you a check for
this amount.

To mail your check, we need two pieces of information: your name and
postal address. (To protect your privacy, we did not ask the stores at
which you shopped on MSN for this information.) Please click on this link
to go to a Web page where you can securely send us this information:

https://promo.eshop.msn.com/signup.aspx

IMPORTANT: You need to do this no later than Saturday, March 14.
Otherwise, your award will be cancelled.

After you send us this information, we will mail you your check. It
should arrive in less than 30 days. We promise to keep your personal
information secure and will use it only to send you your check. We will not
use it or share it with third parties for any other reason.

Thank you for shopping on MSN!

The MSN Shopping team

 

[MrBhevarsugadu]

GOOD NEWS!!! Got an e-mail saying sorry for an e-mail that was sent earlier showing Rewards amount incorrectly(which I never got). Then it went blah blah.... and here's your 100 reward for spending 550+.

Gave the address and said hte check should be mailed in 30 days.

PS: It asked for house number in one field and street name in another. IS this to trap more than one claim per household? BUt the promotion clearly said one per customer. Anyway, I plan to play it safe and give different addresses just to make sure I have no problems with my 5 checks.

I got e-mails to 2 accounts so far. Should be getting it soon to others.

EDITED: Don't have to get e-mail to complete the address information. Login to .NET and then go to the link given in this thread and you should see all your purchase amount and requests for address and name to mail the check.

Kool Stuff. Made about 170 profit on DSC-P50 Sony Digital camera and still own the camera, Paid $240 for Sony DSC-S85, Made money on Sony 128 MB Memory Sticks due to recent huge price drops, Cost about $150 for JVC XV-F80BK 7-Disc Progressive Scan DVD Player. The list goes on and on and I TAKE THIS TO THANK ALL OF YOUR AT ANANDTECH.

Love to spend money because of you guys.

 

[Valvoline6]

:Q :Q :Q :Q My reward is here and the amount is correct! :Q :Q :Q :Q

Final cost for my Canon G2 out the door with MSN reward and Amex price match- $450!! Plus a $100 Gift card from PhotoAlley which I used to buy accessories. HOT HOT HOT!

 

[corrad]

For the past month, I must have emailed MSN at least five times, since they could never CONFIRM my purchase, even though Ritz camera told me that my purchase was part of the Excel file that was sent to MSN. Since I was getting worried that I wouldn't receive the reward, I returned the camera Friday, and ofcourse, just my luck, MSN also sent me the email today :disgust: maybe I should try to claim the reward anyway.....

 

[Justincase]

Never got the first email with the errors...I did finally get all 3 emails from Microsoft tonight. $300.00 total for 3 accounts.


Some of my pricematches on the MSN deals didn't work out exactly as expected since Buyer Assurance lowered their per-item PM limit; still made for some fairly warm deals...

- Nikon Coolpix 995 camera final cost $159.74
- Sony DSC-F707 camera final cost $601.08
- Fuji 2600 camera final cost around $85.00 + or - a few bucks
- Sony DSC-S85 camera final cost $363.99

...after MSN, PMs, rebates, coupons, gift checks, Ebates and Mypoints in various combinations.