Outage

[StuckMojo]

Originally posted by: TGS
Well thats what I mean, we've had data errors pointing to NA740s the customer uses. Though I've had messages come up telling me my internet explorer cache on the network profile has been corrupted. Like I said unimportant data. I think we've had several occurances of that sort of thing, which isn't a customer impact obviously.

Though to say that EMC doesn't have products for the smaller customers isn't exactly correct. There is the NS350 to the NS500 or NS700 series devices, with the ability to go to a gateway device with Clariion, Symm, or DMX backend. Though like I said the performance of the NAS devices is roughly in the same ballpark, and I prefer a price/performance evaluation rather than picking a single vendor over another. Both of the devices offer similiar functionality, FAS270 - NS350 wise. What I do see is the EMC box scaling a bit further, but I doubt the AT DB is going to scale to 10TB anytime soon.

That might have been because they had their CIFS session timeout set too low. I had a customer (I work for a NetApp VAR) who was using roaming profiles housed on their NetApp, and they were having problems because people would log in in the morning, then not log out until the end of the day, and the mount had timed out by then. For some stupid reason windows wouldn't just reconnect automatically like it usually does when you browse to a share.

Anyway, upping their session timeout to 12 hours took care of it.