New Service/Price Chart
With these new speed offerings, Comcast will be offering the High-Speed Internet at the following tiers of service.
If you currently do not subscribe to any Comcast Cable TV or Comcast Phone services, you will have the following options for HSI available to you:
Down Up Price
4 384 $57.95
6 384 $67.95
8 768 $77.95
If you currently subscribe only to Comcast Limited Basic Cable TV service; Comcast Digital Voice; or Comcast Digital Phone, the following HSI options are available to you:
Down Up Price
4 384 $42.95
6 384 $52.95
8 768 $62.95
If you currently subscribe to at least Comcast Expanded Basic Cable TV service or above, the following HSI options are available to you:
Down Up Price
6 384 $42.95
8 768 $52.95
Modem Compatibility
If your current cable modem has been in service for more than 4 years, there is a chance that your modem may not be able to achieve these new speeds. Of the list of Comcast-approved modems (see this FAQ for the list), the following modems have been tested with these new speeds and have been determined to not be able to achieve these top new speeds:
Max Modem Download
Brand Model (Mbps)
Motorola SB3100 (OS: VxWorks 5.3.1) 7.3
Terayon ECM615 6.1
Toshiba PCX2000 6.5
So if you are currently renting one of the above-listed modems from Comcast, please contact your local Comcast office to find instructions on how to upgrade your modem to a newer model. If you currently own one of the above modems, you may want to consider renting a modem from Comcast for a $3/month cost or replace the modem with a newer model in the FAQ list of approved modems above.
Comcast is happy to announce these new speeds which will soon be made available to you. Please let us know if you have any additional questions regarding these new speeds and we will be happy to answer them.