PayPal SCAM

[Damon]

Hi,

There would be no need to remove any information from your account. Credit card numbers and bank account numbers are blocked off from view and they would not have been able to access this information. The only people potentially impacted would be the ones that chose to LOG IN to the site and this would have compromised your password. They still would not have had access to credit card and banking information.

Damon

 

[Celoverclock]

yeah..heh, i think some people are a lil paranoid..

 

[akshatp]

I requested mney from them twice, both times in the form of a check. The money I requested three days ago came today, but the money I requested two weeks ago is still MIA!!!

What to do?

 

[Cyberian]

thx for the heads up. i removed my cc for now.

Dumbs**t Question! - Once you have given your CC #, how do you remove it or take it back??

Senile Cyberian!!

 

[laugh]

Besides this scam, I personally experienced a fraud!!! Please read this:

--------------------------------begin--------------------------
We regret to inform you that you received funds from an account with reports
of fraudulent credit card use.

The transaction under review is: $500 on 7/21/2000, from XXXXXXXXXXXX
, xxxxxxx@yahoo.com .


To help in our investigation, we request that you send an email to
appeal@paypal.com with the following information:

1. The item that was purchased, and the value of the item;
2. The name and address given to you by the buyer;
3. Whether or not you have shipped the purchase. (If you have not yet sent
the purchase, please do not proceed with the exchange.)
4. If shipped, the company used for shipping, date of shipment, and tracking
number of the shipment;
5. Details of any other payments you sent or received that were related to
the above transaction.

We would like to obtain as much information as possible about the above
transaction, including any email correspondence between you and the buyer,
in order to expedite this investigation. Solving fraudulent cases helps us
continue to offer PayPal as a secure and cost-effective payment service.


Thank you for your cooperation.
PayPal Account Review Department
PayPal - A Free Service of X dot Com

--------------------------------end--------------------------

I got the payment on 07/21st and paypal emailed me on 07/24th evening! I just shipped the product! What shall I do? Of course I already replied above email to paypal.

Be careful when you are using paypal!

 

[CrazyJake]

That sux...

 

[Agamemnon]

Laugh,

We are on the hook if we send money, and the seller doesn't ship, not Paypal. It would only seem fair that Paypal is on the hook if there is credit card fraud - what do we care how he got the money in his account?

 

[avhokie]

Laugh, I'm pretty sure that they can't take the money away from you. If they could, they'd be killing their own business.

 

[Damon]

Hi,

You can modify your credit card information by going against your PROFILE after you log in.

 

[Damon]

Akshatp,

Please feel free to email me at damon@paypal.com with the missing information. I can look into this for you.

 

[PolaroidPaul]

The only safe way to work with PayPal is to never send anyone any money using PayPal and never maintain any balance in your account.

That means you don't ship anything until you get a check from PayPal and the check clears!

To PayPal's credit D and :Q), they did shut down the account of a scammer this week after the scammer's pattern was recognized on Yahoo! by a previous victim. However, there still are about 100 previous victims who are still in limbo with respect to losing money on PayPal through fraudulent auctions and fake IDs on Yahoo! and PayPal.

Read this if you are interested in what can happen to you.

http://server3001.freeyellow.com/samjj/flash.html

I appologize for posting these warnings all over the forums but the only way to get Yahoo1 and PayPal to change is through their pocketbooks. The story has been on MSNBC and hopefully will also appear in the Wall Street Journal.

 

[prontospyder]

It's great to see representatives from companies post at this forum...

 

[wjones]

At http://www.msnbc.com/news/435937.asp, it stated
"No users reported
noticing any
PayPal funds had
actually been
stolen as a result
of the scam."

The main point of this scam MIGHT not focus on your $$$ at Paypal. Everyone knows that the fake site is to steal password with username.
Many of us using the SAME username and password for many finance related online accounts such as online credit card account, online bank account, etc...
What do you think they can do if they can login to your other online accounts as well.

 

[MrBond]

As far as them having your username/password, they could still log on and send money to themselves with your account. It never asked me to input a CC number when I sent money to people (before I removed me info) I have always been leery of PayPal having my CC info (just seems unsafe to me) and this was a welcome reason to take it out. It's easy enough to enter it back in there, and the added peace of mind is nice.

 

[Damon]

Hi,

A couple of concerns:

1. The fake site was down in several hours and no credit card information or banking information would have been compromised. This information is encrypted and I cannot even view it. This was an attempt to gather passwords and they could have theoretically sent money to another email address, leaving it traceable. PayPal accounts are insured against unauthorized use.

2. The Yahoo scam is unfortunate, but it does point to the need for users to protect themselves as well. Before registering a user, we validate as much information as possible (credit card verification, bank account verification,etc), but this does not say anything about good moral character. If you feel the need, please ask your buyer or seller for additional information before completing a transaction. AS a result of the Yahoo issue, we have changed our policy to allow for chargebacks, but the credit card company has the final say in whether it is going to allow for it.Anyone that was taken as a result of this scam needs to send an appeal to appeal@paypal.com with the date of the transaction, the amount sent, the email address it was sent to ,etc. Our Account Management team will review the material.

 

[csc2]

Nice to see you posting Damon. One question though.

What do you guys actually DO at PayPal customer service?
I have had a problem adding a credit card for like 5 months (I've tried 2 Visa, 1 Mastercard). I have sent a million e-mails to you, xcom and everyone else in the world. I call the customer support line, nobody seems to know what to do.

Basically, if your entire company can't help me add a simple credit card (Or even bother to respond for that matter) why should ANYONE trust you to resolve far more important matters like the one in this topic?

 

[Damon]

Hi,

I am not really in Customer Service, but I do help with the Consumer Relations end of it. I am fairly in touch with the credit card verification, so I can get an answer. Please send me your email address to damon@paypal.com and I will assist and have an answer for you very quickly.

I also frequent other forums, so I know that I can get most issues resolved for our users.

 

[FiddleDD]

I love paypal...

It has been a wonderful assest to the auction community.

 

[_Trojan_]

last i heard, paypal was showing up on your credit card as a cash advance. is this still the case? i refuse to make cash advances on a credit card because they get you with a nasty fee and hence refused to use paypal. let me know.

 

[Damon]

Hi,

PayPal charges it as a transaction and not a cash advance. There was a one-time error with the processing vendor was coding the information wrong. This generated cash advance fees and we reimbursed the end user for this in their PayPal account. This issue happened for one week in February.

 

[femmeleo]

-- begin rant --

Oh Geez.
Why is it when one person reports a scam hundreds of lemmings just run off and cancel accounts, change passwords, etc. etc.?? You nervous ninnies!!! I've had a PP account for a heck of a long time and nothing has happened. I've gotten all the dumb virus warnings too. The only way you're going to get screwed online is if you're dumb and/or uninformed. If you're a rookie, ask questions to people that know what's going on, don't just say 'oh no! oh no!' and run around screaming because someone somewhere had their password stolen or got a virus from an e-mail. There are hackers and there will always be hackers. There are criminals and there will always be criminals. There are certain things you can do to avoid fraud, like using alpha and numeric characters in your password, and there is also stuff you can do to avoid credit scams like don't give your number out to people without references. If you get an e-mail with an attatchment with a funny name don't open it... DUH!!

I've been online for years and have never had any fraudulence happen to me so please just go buy some balls and stop being worry warts. If you get scammed, deal with it. All these companies, including PP, guarantee your safety. If you haven't been scammed, who says that you are going to?? NOONE. So just stop being so dam* paraniod.

-- end rant --

 

[hkchan]

<< The only way you're going to get screwed online is if you're dumb and/or uninformed. >>


So what's the problem? People are uninformed. People get news of a potential problem. People are now informed. People then act to protect themselves.


<< If you get an e-mail with an attatchment with a funny name don't open it... DUH!! >>


What about attachments without a &quot;funny&quot; name?

 

[Creig]

Wow.... That was ONE SMOOTH con. Thankfully, 9 out of 10 criminals aren't the brightest people in the world. It's those SMART criminals you have to watch out for.

 

[femmeleo]

hkchan..
But why &quot;act to protect themselves&quot; when the theif has been caught and they were not a victim??? dumb. There is no point!

If you believe all those 'forward this email and get something free' e-mails or 'forward this and you'll see a cute movie' you deserve to get a virus from an e-mail. It's all up to how much common sense you have.

 

[wjones]

PayPal shifts policy in battle on fraud

http://www.msnbc.com/news/440155.asp?0nm=T14N&amp;cp1=1