Question PC not turning ON

AMD USER

Member
Sep 17, 2018
76
6
16
My PC is not turning on when I press the Power button on the CASE,
I saw few videos, related to this problem, where the suggestion I received was to

  1. Try installing a NEW CMOS battery
  2. Check if PSU is working by Paper Clip/stapler pin method.
I tried both of those suggestion, I got a New CMOS battery, removed the pre installed CMOS battery from the motherboard, installed the new one, Then tried switchingON the pc. Still it didn't turn ON.
I removed the entire PSU unit from the CPU CASE, and tested it using Paper CLip method. Since I couldn't get a Paper clip I tried it with Stapler pin, The fans in the PSU started spinning, I think that implies that PSU is perfectly fine.

Now I am confused what might be the problem with my PC.
I even removed my GPU and connected the monitor with Motherboard's display port, still no response,
Yet the RGB components in the Motherboard(ASUS EX 320 GAMING) Glows, when I switch on the Power plug.

My PC is barely a year old.
This is my PC config
AMD Ryzen 3 2200G( disable the VEGA 8 onboard graphics)
Asus Ex 320 Gaming motherboard
Gskill RAM 8GB(1 X 8)
Corsair VS 550
Zotac Geforce GTX 1050Ti
BIOS is latest.
 
Last edited:

Markfw

Moderator Emeritus, Elite Member
May 16, 2002
26,130
15,275
136
I would say PSU is a possibility. There are multiple voltage rails. Next culprit would be the motherboard. A320 motherboards are the bottom of the barrel.
 
Reactions: AMD USER

Atari2600

Golden Member
Nov 22, 2016
1,409
1,655
136
So the fan doesn't even spin up when you would hit the power button?

That would suggest PSU - as even with a lightly fried mobo it should whoosh till it fails Power Up Self Test (POST).

I've had a couple of primary problems like this before - trying to remember exactly the symptoms.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,554
10,171
126
Well, if the BIOS doesn't support that CPU, the mobo will appear DEAD, DEAD, DEAD.

That said, that shouldn't be the case, if you indeed have the newest BIOS for that board.

So yeah, probably PSU or mobo.

Try removing the GPU, plugging in a beeper (you do have a beeper speaker, don't you? Should have come with the case.), and remove all of the RAM. See if it beeps repeatedly at you, when you press the power button. At least, on pre-Ryzen rigs, that would indicate "no RAM" beep, and also thusly indicate that the mobo and CPU, and minimally, the PSU, were all working.


Edit: I don't see mention of you trying to "Breadboard" the components, or try switching the PC on via a screwdriver to the appropriate front-panel header terminals. (Or if your mobo is a deluxe model, some of them have power-on switches right on the mobo. But unlikely with a low-budget A320 board.)

I would try breadboarding it too, first, after doing the paper-clip PSU test. That doesn't verify that the PSU is "good" necessarily, but it does verify that it's "not totally dead", which is what it's testing for.
 

DaaQ

Golden Member
Dec 8, 2018
1,443
1,041
136
My PC is not turning on when I press the Power button on the CASE,
I saw few videos, related to this problem, where the suggestion I received was to

  1. Try installing a NEW CMOS battery
  2. Check if PSU is working by Paper Clip/stapler pin method.
I tried both of those suggestion, I got a New CMOS battery, removed the pre installed CMOS battery from the motherboard, installed the new one, Then tried switchingON the pc. Still it didn't turn ON.
I removed the entire PSU unit from the CPU CASE, and tested it using Paper CLip method. Since I couldn't get a Paper clip I tried it with Stapler pin, The fans in the PSU started spinning, I think that implies that PSU is perfectly fine.

Now I am confused what might be the problem with my PC.
I even removed my GPU and connected the monitor with Motherboard's display port, still no response,
Yet the RGB components in the Motherboard(ASUS EX 320 GAMING) Glows, when I switch on the Power plug.

My PC is barely a year old.
This is my PC config
AMD Ryzen 3 2200G( disable the VEGA 8 onboard graphics)
Asus Ex 320 Gaming motherboard
Gskill RAM 8GB(1 X 8)
Corsair VS 550
Zotac Geforce GTX 1050Ti
BIOS is latest.View attachment 11069
Keep it simple, test the power switch of the case first, either with a DMM or shorting as suggested above, also make sure none of the wires came unplugged, or make sure the case wiring is plugged into motherboard properly.
 
Reactions: AMD USER

VirtualLarry

No Lifer
Aug 25, 2001
56,554
10,171
126
For the record, I've had cases (Rosewill, I'm looking at you), where the power switch didn't work from the factory. Was swapping PSUs, and tearing my hair out, trying to figure out why my build wouldn't boot, but then I check the switch, and bingo, that was the problem all along. Anyways, I just wired up the RESET button for the power switch, not a huge deal.
 

amd6502

Senior member
Apr 21, 2017
971
360
136
remove all of the RAM. See if it beeps repeatedly at you, when you press the power button. At least, on pre-Ryzen rigs, that would indicate "no RAM" beep, and also thusly indicate that the mobo and CPU, and minimally, the PSU, were all working.


This is very good advice. On a very old board I've actually come across aging RAM/mobo problem as well, where the motherboard has problem recognizing the RAM during POST (weirdly once booted and falling back to defaults it still ran fine). Removing all the RAM, and booting, and reseating all/some of the RAM is a good idea too. It resets some presets for the board too. Do this, report back, and go from there. Trying one dimm at a time would also help catch a bad RAM module.
 

AMD USER

Member
Sep 17, 2018
76
6
16
This is very good advice. On a very old board I've actually come across aging RAM/mobo problem as well, where the motherboard has problem recognizing the RAM during POST (weirdly once booted and falling back to defaults it still ran fine). Removing all the RAM, and booting, and reseating all/some of the RAM is a good idea too. It resets some presets for the board too. Do this, report back, and go from there. Trying one dimm at a time would also help catch a bad RAM module.
Yeah , I tried removing RAM and switched on the power button on the case, still no response, same condition as before.
 

VirtualLarry

No Lifer
Aug 25, 2001
56,554
10,171
126
So, this is not a new build, but it suddenly died? If the "remove RAM" trick, didn't result in beeps, and the system used to be fully working (and you have a beeper speaker connected to the mobo), then that's a bad sign. Something died. Either the APU, mobo, or PSU, most likely. Less likely is the GPU or RAM.

Edit: When you pulled it apart, did you take out the 4-pin/8-pin ATX12V cable, and forget to plug it back in? That will prevent proper booting as well, but the case fans may spin, and the mobo RGB may light up, if it's directly wired to the PSU.
 
Last edited:

AMD USER

Member
Sep 17, 2018
76
6
16
So, this is not a new build, but it suddenly died? If the "remove RAM" trick, didn't result in beeps, and the system used to be fully working (and you have a beeper speaker connected to the mobo), then that's a bad sign. Something died. Either the APU, mobo, or PSU, most likely. Less likely is the GPU or RAM.
Unforutanely I don't have a beeper speaker, but when I performed the RAM removr trick,all the Fans inside the case were dead IDLE, only the RGB part of the Motherbroad(which I have highlighted in the image attached in the 1st post of this thread ) glows,

Actually the night before PC stopped working, I was gaming, exited from the Game and turned it off, next morning after waking up, I switched ON the power button but found no response, then found that there was a Power cut in my area where I reside, then when Power came back , again I tired switching ON the PC, from then on till now no response.
 

AMD USER

Member
Sep 17, 2018
76
6
16
I took the PC to Service center from where I brought the whole thing, even there the condition remained the same , which is PC not turning up after switching on the power button on the case, just the RGB in the Motherboard glows,
So the technician replied motherboard might be faulty he would contact the Asus for claiming the warranty and would notify me after 10-15 days,
But after I got out and took a few steps towards my vehicle I received a Call from the technician who called me back saying that my PC booted,
I went in and I checked , It was working fine, I asked him what he did, He just said the 24 pin from PSU was loose he pressed and interested it harder, and I myself switched off the power cable many times directly and switched it on again in the service center, PC booted, every single time.

So I though problem was solved ,again traveled 25 km to my home and tried switching on the PC, in my home.
THE SAME PROBLEM STILL EXIST, I AM WONDERING HOW DID THE PC TURNED ON IN THE SERVICE CENTER,
 

PotatoWithEarsOnSide

Senior member
Feb 23, 2017
664
701
106
Have you checked the fuse in your plug? Silly question, but you never know.

Anyway, PSU tester and beeper speaker can be bought for less than £10 combined. I bought some myself during my own build when I discovered that my CPU was tripping my motherboard.
Have to admit, the beeper speaker is very reassuring when booting up...plus it brought back good memories from the past when every pc would have them as standard.
PSU tester will test that each rail is supplying the correct voltage.
 
Reactions: AMD USER

DooKey

Golden Member
Nov 9, 2005
1,811
458
136
I took the PC to Service center from where I brought the whole thing, even there the condition remained the same , which is PC not turning up after switching on the power button on the case, just the RGB in the Motherboard glows,
So the technician replied motherboard might be faulty he would contact the Asus for claiming the warranty and would notify me after 10-15 days,
But after I got out and took a few steps towards my vehicle I received a Call from the technician who called me back saying that my PC booted,
I went in and I checked , It was working fine, I asked him what he did, He just said the 24 pin from PSU was loose he pressed and interested it harder, and I myself switched off the power cable many times directly and switched it on again in the service center, PC booted, every single time.

So I though problem was solved ,again traveled 25 km to my home and tried switching on the PC, in my home.
THE SAME PROBLEM STILL EXIST, I AM WONDERING HOW DID THE PC TURNED ON IN THE SERVICE CENTER,

Hmmmm, have you tried a different plug in another room?
 

AMD USER

Member
Sep 17, 2018
76
6
16
therboard might be faulty he would contact the Asus for claiming the warranty and would notify me after 10-15 days,
But after I got out and took a few steps towards my vehicle I received a Call from the technician who called me back saying that my PC booted,
I went in and I checked , It was working fine, I asked him what he did, He just said the 24 pin from PSU was loose he pressed and interested it harder, and I myself switched off the power cable many times directly and switched it on again in the service center, PC booted, every single time.

So I though problem was solved ,again traveled 25 km to my home and tried switching on the PC, in my home.
THE SAME PROBLEM STILL EXIST
Ha - that would be a good one! But then - it at the start did it turn on in the service centre?

Could be a loose wire in the PSU harness or a bad solder bump in the 24 pin onto the motherboard...?
I tried plugging in every single plugpoint available in home, I got a new power cable and tried switching ON, nothing worked, I called the technician in the servics center to inform him that issue still exist,and also asked him what exactly he did that made the pc to turn ON, he said he just connected from the 24pin from PSU to Motherboard more firmly, then we pressed the power in the case, it turned on and booted up.
So after hearing this, I assumed that 24pin from PSU might be the problem, so I pressed it harder with all my might, still no response.
I AM TOTALLY BEWILDERED AND PUZZLED, IT IS LIKE A MYSTERY.
 
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