pc randomly shuts off

gameliz997

Junior Member
Jan 8, 2015
4
0
0
i built a pc and it works fine but it will shut off randomly for no reason the only thing that i think could cause this is over-heating of the processor, because the heatsink isesnt warm or hot.

i have a AMD FD8320FX-Series 8-Core Black Edition
GameMax 700W ATX 12V
Cooler Master GeminII M4
EVGA GeForce GTX760
1tb harddrive
16gbs ram hyperx
and a ASUS M5A99FX PRO R2.0 AM3+ AMD 990FX SATA 6Gb/s USB 3.0 ATX AMD Motherboard
 

WittyRemark

Member
Dec 7, 2014
119
0
0
Sounds like an overheating issue, try checking your CPU temps, reseat the Hsf or reapply thermal paste.
it shuts off under which condition? gaming? or browsing files and stuff?
if it's not under any significant load then idk ..could be anything from ram to motherboard.
 

iiiankiii

Senior member
Apr 4, 2008
759
47
91
You might want to try out another PSU. Or, you can try to boot without the video card to see if it boots. If it does, it points to the GPU and/or PSU.
 

gameliz997

Junior Member
Jan 8, 2015
4
0
0
i fixed the shutting off before windows loads by lowering the mhz on my ram but now it still turns off but after like 10 or so mins
 

the_stigma

Member
Dec 28, 2014
30
0
0
If its turning OFF (not crashing) then it could potentially be several things, but its probably not overheating (unless the heatsink has literally and no longer has contact with the CPU). Bad memory also will usually throw a BSOD error, not a system power-off, but I suppose it doesn't hurt to check. It only takes about 20-30 minutes to do 1 pass, and that will reveal most issues that RAM might have. The problem is if your computer powers off during the test it will be hard to say if it was BECAUSE of the test or not ...

I've had such issues a few times, and usually it one of these 2 problems:
- A defective PSU
- An electrical short of some sort, fault in a wire or bad contact

The defective PSU issue is real easy to test for ... assuming you have a spare PSU you can test with - or (more likely) another PC you can temporarily "loan" a PSU from to verify that the PSU is the issue. Just be careful that you don't use a woefully underpowered PSU for your system setup when you run with a "loaner".

Finding an electrical short, bad wire or bad contact can be a frustrating and meticulous process, but first try to verify that it IS a short or wire fault of some sort (and that's usually easier). If it is then it usually responds to movement - so just run your system and give your case a few gentle slaps. Very gently flex your motherboard. Wiggle the wires coming from the PSU around a bit.

(in fact I just last week had just this sort of issue and it turned out to be a wire-fault in one of the PSUs wires going to the main motherboard power). I've also seen people install more spacers than they needed in their motherboards and thus shorting them at the back.

If none of this helps or seems relevant to you - does the problem appear while doing something spesific (low load, high load, games only ect.), or does it seem completely random?

-Stigma
 
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