Actually, I just got a 32 inch refurb from that very same outlet. I found one review of the Phil outlet, and the customer mentioned that the TV had been so poorly packed that it broke during the transport. Well, guess what happened to mine: it broke during the transport as well. I was instructed by a philips tech to bring it to a closeby authorized repair facility, where the unit has been for the last 3 weeks. The picture was missing the blue component, none of the rear inputs worked, the S-Video cable plug was bent out of shape, the side inputs were loose, and the right speaker was defunct...The repair facility has ordered replacement parts (covered by the 90-day warranty period), but the unit has not been repaired yet...