Please help me with my router.

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SlasnerSb

Member
Aug 13, 2010
52
0
66
when you say log into my router do you mean going to 192.168.0.1? I know how to do that. I can't figure out how to delete a post...
 

SilentRunning

Golden Member
Aug 8, 2001
1,493
0
76
What are is the settings on your computer for the local area connection TCP/IPv4? If it is set to obtain IP address automatically change it to:

IP address 192.168.0.2 (or some number other than 1)
Subnet mask 255.255.255.0
Gateway 192.168.0.1

Then try to log into the router.
 

soholingo

Member
Jul 10, 2000
72
0
61
What you want to do is test your internet connectivity from your router.

DO NOT POST ANYTHING FROM YOUR ROUTER TO THIS THREAD!

But log into your router, and make sure that you can connect to sites remotely. I don't know your router, but look for test/check/confirm settings in your router, and make sure IT can get to the internet.

Let me know what happens...

Jay
 

JackMDS

Elite Member
Super Moderator
Oct 25, 1999
29,480
387
126
Do you have any kind of 3rd party Network Manager installed, like Bonjour, Netmagic, and the likes?
Do you have any "Fancy" 3rd party security suits, or Firewall like the nVidia hybrid Firewall.
Are you using more than one Firewall (including Windows Native), AV, or other active security applications?
If you do use any of the above, try to get rid of them and see if it helps (Get Rid, means Get Rid, Not just Disable ).
------------------
First scan the computer for Viruses and Malwares.
When you are sure that it is clean.
Check the Device Manager for valid Wire card entry.

http://www.ezlan.net/Win7/net_dm.jpg

If there is No valid entry, delete any Bogus Entry, and re-install the Wire card's Drivers.
----------------------------------
Try to install the latest drivers of the card from the support page of the manufacturer.

Download the drivers and unpack them to a folder of your choice.

In the Device manger, right click on the adapter.

Click on Update Drivers, and choose the Browse my computer for drivers,

Choose let me pick from a list, Click on Have a Disk and point to the folder with the Drivers.
-------------------------------------
Check the Network connections to make sure that you have a Local Area Connection Icon/Entry, and that the Properties of the Icon (right click on the Icon) are correctly configured with TCP/IPv4 protocol in the Network Connections Properties.

http://www.ezlan.net/Win7/net_connection_tcp.jpg

--------------
Make sure that No Firewall is preventing/blocking the Wireless components to get to the Network.

Some 3rd party Software Firewalls/AV/Security suit,s keep blocking aspects of Local Traffic even it they are turned Off (disabled).

If possible configure the Firewall /Security suit correctly, otherwise totally uninstall it, and get rid of its residual processes to allow clean flow of local network traffic.

If the 3rd party software is uninstalled or disables, make sure that Windows native Firewall is On .

3rd party Network mangers like Bonjour, NetMagic, and others can block local traffic too.

------------------

Log to the Router's menu from a working computer and make sure that the DHCP is On and it is configured to assign IPs that can cover the number of computer that are connected (few more will be even better).

Switch Off the computer and the Router, Reboot the Router, and the computer.

Right click on the Wire card Network Connection, choose Status, Details, and see if it got an IP and the rest of the settings.
On IP status.

TCP/IP and its variables typically look like this.

Right click on the Wire card Network Connection, choose Status, Details, and see if it got an IP and the rest of the settings.

Typical TCP/IP status looks like this.

http://www.ezlan.net/Win7/status-nic.jpg

Description is the card manufacturing data.

Physical address
is the card's MAC number.

The xx should be a number from 0 to 255 (all xx same number).

yy should be from 0 to 255

zz should be from 0 to 255 (all zz the same number.

The lease date should be valid to the current time.

*Note 1.
IP that starts with 169.xxx.xxx.xxx is not valid functional IP.


*Note 2. There might be an IPv6 entries too. However, they are not functional for Internet traffic or LAN. They are needed for Win 7 special HomeGroup configuration.



 

soholingo

Member
Jul 10, 2000
72
0
61
That's all good info Jack, but you are probably overwhelming the OP. Let him log in to his router and see if it can get him to the internet. He posted his ipconfig earlier and it looked good.

Waiting to hear back from the OP.
 

SlasnerSb

Member
Aug 13, 2010
52
0
66
Hey guys sorry for taking so long to get back as I always do... I spoke to IT support with my internet provider (rogers cable) and he said that my landlord is using a router/modem box that doesn't allow for other routers with the same IP configuration to be connected to it so I'm going to try Silentrunning's suggestion first and then go from there.
 

SlasnerSb

Member
Aug 13, 2010
52
0
66
Tried Silentrunning's advice to no avail. JackMDS I don't know how to check device manager for a valid wire card entry... That's as far as I got. Soholingo I'll check for that now. Does my modem/router box shed any light on my situation?
 

JackMDS

Elite Member
Super Moderator
Oct 25, 1999
29,480
387
126
Control Panel/Administrative Tools/Computer Management/Device Manger.








 

kbp

Senior member
Oct 8, 2011
577
0
0
I think he's going to have to set it as an access point from his land lord.
 

EJ257

Junior Member
Jul 21, 2009
21
0
0
I'm sorry I may have this completely wrong but it almost sounds like your trying to plug your router into your landlord's modem/router. If that's the case it will not work because now you likely have two DHCP servers on the network, both handing out the same range of IP address.

Some information regarding this modem the cable is going into. Is it just a modem or one of those modem/router combo? You can tell by counting how many RJ45 ports are coming off it. If its only has a coax in and 1 RJ45 coming out then its just a modem. If its got 4 or 5 RJ45 ports (+ wi-fi antennas most likely) then its a combo unit. If its a combo unit it will have a DHCP server in there. If you try to plug another router into it you must disable one of the DHCP or you'll get conflicts because they could start handing out the same IP addresses.

I would plug the PC directly into this modem/router and try to access its config page using Internet Explorer by going to the likely default IP (192.168.1.1 or 192.168.0.1). As long as the DHCP is up and running it should hand out valid IP for your PC and you will be able to connect.

Now after you find out the IP of the modem/router you have to go into the second router. Just power it up, no need to connect it into the modem just yet. Power it and then plug your PC into one of the LAN ports and again go to the likely default IP. If its the same as the modem then you need to change it, just make the last digit 1 bigger. If they are different change it so that the first 3 octets match and make the last octet 1 bigger. So if the first is 192.168.1.1 make the 2nd one 192.168.1.2 Also go into the DHCP config area and disable it for the 2nd router. You only want one DHCP active. Then connect an Ethernet cable from the modem's LAN port into the 2nd router's WAN/Internet port.

Also you should go into the active DHCP and set the available address pool to start at 192.168.1.3 since .1 and .2 are now occupied by your router and modem.
 
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soholingo

Member
Jul 10, 2000
72
0
61
I would talk to your landlord and find out how to get your computer connected to his router. Once you are able to do that, then lets look at what we can do to get your router connected. By the way, why do you want a router, is it so you can have wireless?

Jay
 

SlasnerSb

Member
Aug 13, 2010
52
0
66
HEY GUYS!!! Been so busy with work I haven't been able to get around to resolving this matter. I had some time today so I called D-link support and was able to resolve the matter. Since I wanted to hook up a router in my apartment so that I would have decent wifi signal but was trying to connect it to a wireless modem that was already preoccupying the 192.168.0.1 IP I was unable to do so. All I had to do was go into the router server(192.168.0.1), network settings and change the router IP address to 192.168.10.1 just as EJ257 suggested. Thank you guys so much for your help and I'm sorry that I haven't been able to stay as active on this thread as I would have liked to! Take care everyone!

Special shout out to Soholingo for corresponding with me promptly throughout the duration of this thread, I'm so sorry I wasn't able to do the same man!
 
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