Guys: It's not easy. Between the 5 calls I had to make, and the 45+ minutes I was on the phone, I did manage to get the deal done.
What worked best for me was this:
I called up like I heard they had the Plex 16 in stock, and needed one, but was interested in IF it was in stock and the price.
3 of the 5 tries netted me a "Instock; price is $347.99" response.
I moved to step two:
"Gee, that seems steep, do you price match?"
2 of the 3 remaining people wouldn't do it. One said shes couldn't reach the site, the other said it wasn't the same drive.
The last one allowed the match after her calling Ingram Micro (or whomever their wholesaller is) to be sure they were the same drive.
I let her ring it all up, and after giving me my subtotal (Is there anything else today?" she asked?, I said "No, but I do have a coupon code that my boss OK'ed me to use from the latest catalog'.
I gave her the latest 40 off 200 number, and it was all smooth from there on.
I think the trick I came away with was that you MUST NOT throw everything at them at once. Don't call up and say I know you have this drive, and I want it priced match to z-buy, with my $40 coupon.
Be a little more casual about it. And if it goes south? Don't waste anytime on it -get outta there ASAP, and dial again.
Your chances of getting the same CSR are slim to none.
I don't know -it worked for me. It's all the luck of the draw, and persistence.
What worked best for me was this:
I called up like I heard they had the Plex 16 in stock, and needed one, but was interested in IF it was in stock and the price.
3 of the 5 tries netted me a "Instock; price is $347.99" response.
I moved to step two:
"Gee, that seems steep, do you price match?"
2 of the 3 remaining people wouldn't do it. One said shes couldn't reach the site, the other said it wasn't the same drive.
The last one allowed the match after her calling Ingram Micro (or whomever their wholesaller is) to be sure they were the same drive.
I let her ring it all up, and after giving me my subtotal (Is there anything else today?" she asked?, I said "No, but I do have a coupon code that my boss OK'ed me to use from the latest catalog'.
I gave her the latest 40 off 200 number, and it was all smooth from there on.
I think the trick I came away with was that you MUST NOT throw everything at them at once. Don't call up and say I know you have this drive, and I want it priced match to z-buy, with my $40 coupon.
Be a little more casual about it. And if it goes south? Don't waste anytime on it -get outta there ASAP, and dial again.
Your chances of getting the same CSR are slim to none.
I don't know -it worked for me. It's all the luck of the draw, and persistence.