POLL: IBM HD OWNERS(60,75,120GXP owners in particular) - Have you had one or more drive(s) fail?

RedShirt

Golden Member
Aug 9, 2000
1,793
0
0
I am just wondering what percentage of people have their IBM drives fail on them? Everyone complains about their IBM drive failing, but no one ever makes a post saying how happy they have been with theirs.

And if you could bump the poll, that'd be great, the more ppl that vote, the better.
 

brian_riendeau

Platinum Member
Oct 15, 1999
2,256
0
0
My first IBM drive, a 40GB 120GXP died after less than a month of use. I sent the drive into IBM a couple weeks ago and they currently have it for warranty repair. It was fast while it lasted
 

DeRusto

Golden Member
May 31, 2002
1,249
0
86
i have two 40gb 60gxp's and one of them has had a few strange problems recently, but nothing as bad as my experience with my seagate drives
 

MrGrim

Golden Member
Oct 20, 1999
1,653
0
0
I've had 2 75GXP 30GB, 4 60GXP 40GB and 1 60GXP 60GB die on me. That is 7 out of 8 IBM HDs that I've owned.

 

pillage2001

Lifer
Sep 18, 2000
14,038
1
81
Originally posted by: MrGrim
I've had 2 75GXP 30GB, 4 60GXP 40GB and 1 60GXP 60GB die on me. That is 7 out of 8 IBM HDs that I've owned.



Man, how could you own that many IBM Hdds in the first place?!
 

flood

Diamond Member
Oct 17, 1999
4,213
0
76
out of:
4x 75gxp
2x 60gxp
1x 120gxp

only one 75gxp has died
 

mk

Diamond Member
Apr 26, 2000
3,231
0
0
I've had two 45GB 75GXP drives. Both are still running.
 

MrGrim

Golden Member
Oct 20, 1999
1,653
0
0
Originally posted by: pillage2001
Man, how could you own that many IBM Hdds in the first place?!

When one dies I RMA it and they send me another one.

 

Maggotry

Platinum Member
Dec 5, 2001
2,074
0
0
I've owned 2 75gxp drives (used in different pc's, not RAID) for over a year now. Both perform flawlessly so far.
 

huggis

Member
Oct 11, 1999
81
0
0
If you want some bad numders, i´m the one to give you that
Out of 10 75GXP in various sizes (15-60GB) i´ve sent to RMA no less than 6 of them! :Q
Some of the exchanged disks has failed within 2 weeks of use. You might wonder what the heck i´m doing with the disks? Well the answer is qiute simple; the very same thing i/we (this is a small software developer company) do with our other disks from Seagate, Western Digital and some older and newer IBM´s. And these disks don´t fail! I´m pretty much sure that it is heat that kills these disks, they all fail under hevy workload and none of them has active cooling. The sad part in this is that IBM always sent me back disks in the same serie so the problem will get back sooner or later.
 

MrGrim

Golden Member
Oct 20, 1999
1,653
0
0
The disks that IBM returns to customers that have RMAed their drives are refurbished.
 

ObiDon

Diamond Member
May 8, 2000
3,435
0
0
I have had 2 40GB 60GXPs running raid 0 24/7 for the last 6 months and nothing's dead yet.
 

RegaPlanet

Senior member
Jul 11, 2000
630
1
0
Bought a drive used over the net and when I got it, it was messed. He said it worked when he sent it but it didn't work when I got it... anyway, I just rma'd it instead of having to deal with the idiot anymore and got a refurb back. That drive died 6 months later so rma'd once again and it's runnin good for almost a year now. At least when I sent in my 20gig the second time I got a 30 back. Semi happy
 

Yobbo

Senior member
May 21, 2002
546
0
0
My 30gig 75gxp died a year or so after I got it, I sent it back and have been using its replacement for over a year now
 

manko

Golden Member
May 27, 2001
1,846
1
0
Originally posted by: Mk4
I've had two 45GB 75GXP drives. Both are still running.

Me too, no problems with a couple of 45GB 75GXP's on a Promise Raid card.

 

NeilPeart

Member
Mar 22, 2002
55
0
0
The first 75GXP model I purchased (about 2 years ago) still lives, and has been on 24 hrs a day without active cooling. The second one I purchased (60GB, around last March) exhibited signs of its impending death (though I did not react to them, as I simply though those loud clicks were annoying and only slightly worrisome - having never experienced a drive die before). It died about a month after I purchased it; I was able to recover 90% of my data with the great Tiramisu utility. I sent the drive to IBM after recovering my data, and I received a replacement 60GB 75GXP (the 60GXP hadn't been released yet) within a week. That drive is still in operation today, after more than a year. Prior to the dead 60GB 75GXP, I had never had any drive die on me; I owned a 22GXP and 34GXP and a few WD Caviars. While I do think the IBM's 75GXP line (and probably the 60GXP line) was fatally flawed (a few of my buddies lost their 75GXPs), IBMs reputation was sullied unnecessarily. Hard drives are mechanical, and mechanical devices fail. Yes, the 75GXPs were flawed, and IBM service could have been improved (many folks experienced far worse treatment than my buddies and me). However, other drive manufacturers have had bad lines. I recall a certain (1.4GB?) WD Caviar drives that failed in even greater numbers than the IBM 75GXP. People now hardly remember the WD incident, and that is what may happen with IBM. Perhaps it was due to WD better response to the disaster (an unequivocal recall of all drives sold, I believe). I think the Internet fueled the 75GXP fire beyond its actual range. I think many people read the horror stories and jumped to conclusions by labeling any seek noise as a "click of death." This probably led to many excessive and unnecessary recalls. When I learned that IBM was selling (most, if not all) of their HD division to Hitachi, I was not overcome with joy. Yes, I lost some data to a failed IBM drive, but I was very sad to see a pioneer of hard drives leave because of one or two bad models. I live right next to one of IBM fabs in San Jose; I will be sad to see it exist under a different name.
 
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