POLL: Shipping a computer... Fedex or UPS? (FEDEX damaged the COMPUTER!!!)

[AmRoD]

<<

<< NOT UPS
I had nothing but problems with them >>



From what I gather, AmRoD, you only had 1 experience with UPS. That involved someone from the US sending a package to you and you having to pay brokerage fees. Yeah... I can see how UPS caused that problem

. Don't blame someone else for your dumbassedness. >>



They also sent one package to wrong city, then they had to re route it...

UPS Good - 2 packages
UPS Bad - 3 Packages

Fedex Good - 4 Packages
Fedex Bad - 0 So far

 

[yellowperil]

Just wondering, aphexII, where's the FedEx shipping location in Gainesville? I usually ship stuff with UPS at Office Depot, but those rates seem better.

 

[aphex]

Its up where 441 (13th Street) and 34th street cross... Check fedex.com, it has the locations and the maps..

 

[PowerMac4Ever]

<< Hey genius, I actually shipped a package using residential ground without a business account. So I think I would actually have some clue what I'm talking about. >>



Hey Einstein, it's obviously something they changed recently. Back in the day Ground was only available for business users. So they finally changed it, whoopdidoo! Enjoy it while it lasts, because FedEx apparantly doesn't like money. I guess they prefer to lose money undercutting UPS and go out of business instead of making a profit. Go figure. BTW, you obviously have no clue about UPS shipping services since there is no such thing as a two-week delivery service through them. Oh, and does FedEx have guaranteed ground like UPS? Nope!

Seriously though, FedEx is taking crazy-ass risks and the average consumer is the winner. If UPS weren't more convenient for me, I'd be all over FedEx Ground.

 

[FelixDeCat]

"Bling Bling sucka" <---- I hate that.

UPS. They run the tightest ship in the shipping business.

Fedex is an overpriced ripoff.

If it were me, Id just use the damn post office.

 

[Viper GTS]

<<

<< Hey genius, I actually shipped a package using residential ground without a business account. So I think I would actually have some clue what I'm talking about. >>



Hey Einstein, it's obviously something they changed recently. Back in the day Ground was only available for business users. So they finally changed it, whoopdidoo! Enjoy it while it lasts, because FedEx apparantly doesn't like money. I guess they prefer to lose money undercutting UPS and go out of business instead of making a profit. Go figure. BTW, you obviously have no clue about UPS shipping services since there is no such thing as a two-week delivery service through them. Oh, and does FedEx have guaranteed ground like UPS? Nope!

Seriously though, FedEx is taking crazy-ass risks and the average consumer is the winner. If UPS weren't more convenient for me, I'd be all over FedEx Ground. >>



The quote I got from UPS was an estimated ~12 day delivery time, & they wanted $90 for the privilege. I believe that went as freight, on a pallet, or something like that. I don't recall for sure, once FedEX told me the cost & time I jumped on it.

I called numerous shipping companies, & FedEX was the best one for what I needed. This was around 6 months ago, BTW.

I asked the same exact question as he asked, & I posted the answer that I found.

So ah heck off & go home.

Viper GTS

 

[rawko]

I don't understand why most people think ups is so bad compared to fedex. They both use the same types trucks, the same type of underpaid people, all with the same throw your fragile package around attitude. Either will work fine. If one is cheaper to one area, then the other is cheaper to another..

VIPER GTS, was your package international??

 

[Geekbabe]

Fed-Ex simply because I'll do anything to avoid dealing with the yard apes at my Local UPS

 

[Gunslinger08]

Heh, very uneducated people in this thread. I work at an ASO (authorized shipping outlet) for both Fedex and UPS, along with the USPS, Airborne Express, and LTL companies for the packages which can't be shipped by our normal carriers. The UPS driver in this area is my father.. I can assure you that UPS is NOT underpaid. Fedex also just got a raise, and are making nearly the same cash as UPS. However, Fedex Ground workers make a crappy wage, and are actually paid per package (ala RPS). Fedex Ground charges us $12 to take ONE package, just because we have set up an account with them. Also, we've had numerous packages lost through Fedex Ground over the years, but UPS has never lost a single item. Whenever a damage claim is issued to UPS, it is paid back to us within 5 days, and we reimburse the actual person who shipped it the following day. I would definitely recommend UPS over Fedex, when shipping by ground service. UPS ground is also guaranteed within 5 days to any point inside the continental US. However, if you're shipping to Canada, DO NOT declare the package's value over $30, unless you want the receiver to pay out the ass to get his package.

As for air services, UPS has also proved much more flexible. They are willing to come out late at night to pick up an air package/letter, anywhere until 8 pm. Fedex refuses to even call us back on anything. The driver is nice enough, but he really does nothing... even makes me load all of the packages into his truck. UPS refunds your $ within 2 days, if an air package arrives late, whereas Fedex can take up to 2 or 3 weeks.

For overall customer satisfaction, we typically suggest UPS Ground to our customers for all packages that aren't enormous.

Josh

 

[FLandivar]

When I had to send a frigobar, a TV and some miscellaneous crap, the woman behind the counter at UPS told me that I should double box everything because UPS ground is commonly used to send farming equipment, so there is a lot of metallic pointy stuff around your box. Anyway, they still managed to break my TV, they went through two boxes, and all the newspapers and styrofoam that was placed to cushion the TV.

 

[aphex]

IM NEVER USING FEDEX AGAIN!!!!!!

Broken floppy and Broken Front Panel....

Damnit... The package looked ok from the outside, but inside she said the computer was a mess. The floppy drives button mechanism is completely shattered and the front of the case has a large crack running through it. I had the entire thing totally wrapped in bubble wrap and had packing peanuts to the brim. I also had 3-4 of clearance on every side.... WTF!

Im pissed!

 

[Luden]

That sucks, I'm not liking Fedex right now becuase they are sending a package of mine all over the place. But i still like Fedex and UPS both provide similar prices and a good service (most of the time).

 

[kendogg]

well I have received more packages than actually sending out with ups.. but I have never had a problem with any damaged items, ever.


I guess its all about personal experience and luck... but id go with the cheaper solution.. ups nor fedex have pissed me off yet..

 

[Angrymarshmello]

<< Heh, very uneducated people in this thread. I work at an ASO (authorized shipping outlet) for both Fedex and UPS, along with the USPS, Airborne Express, and LTL companies for the packages which can't be shipped by our normal carriers. The UPS driver in this area is my father.. I can assure you that UPS is NOT underpaid. Fedex also just got a raise, and are making nearly the same cash as UPS. However, Fedex Ground workers make a crappy wage, and are actually paid per package (ala RPS). Fedex Ground charges us $12 to take ONE package, just because we have set up an account with them. Also, we've had numerous packages lost through Fedex Ground over the years, but UPS has never lost a single item. Whenever a damage claim is issued to UPS, it is paid back to us within 5 days, and we reimburse the actual person who shipped it the following day. I would definitely recommend UPS over Fedex, when shipping by ground service. UPS ground is also guaranteed within 5 days to any point inside the continental US. However, if you're shipping to Canada, DO NOT declare the package's value over $30, unless you want the receiver to pay out the ass to get his package.

As for air services, UPS has also proved much more flexible. They are willing to come out late at night to pick up an air package/letter, anywhere until 8 pm. Fedex refuses to even call us back on anything. The driver is nice enough, but he really does nothing... even makes me load all of the packages into his truck. UPS refunds your $ within 2 days, if an air package arrives late, whereas Fedex can take up to 2 or 3 weeks.

For overall customer satisfaction, we typically suggest UPS Ground to our customers for all packages that aren't enormous.

Josh >>



Having worked for the UPS main hub in Dallas (loading packages into trucks) and having visited the main Fed-Ex hub in Memphis and the hq in Germantown and having had to fvck with numerous damaged/lost package claims at the shipping center at Staples, I will give FedEx the nod any day of the week over UPS.

Regarding your package - that sucks but if there's no physical damage to the outside of the box, more than likely it would have gotten just as messed up with UPS as FedEx.

 

[LongCoolMother]

never used fedex be4..

 

[jonmcc33]

My cousin worked at UPS once, he told me how they would throw boxes around all the time. Even told me how sometimes they'd hear something break but not even care...Fedex all the way.

 

[YBS1]

[Sarcasm]What!?!? Everyone knows FedEx uses magical package fairies who carry your items around on air-soft pillows![/Sarcasm] (Can't take credit for that, saw someone else say something similar and laughed my butt off)

I didn't use to have much of a preference, but lately I'm leaning heavily toward UPS. I've had multiple "3 Day" FedEx packages arrive in 2 days, loaded on the truck "for delivery", only to be taken back to the center due to "not scheduled for delivery". Seems from other posts on here that is going on with FedEx a lot. Now I understand I didn't pay for 2-day service, but it seems a huge waste of resources to get it that close to me only to take it back to the center and have to reload it the next day, all the while UPS seems to deliver regardless. Hell, I've even got some ground packages from UPS overnight or 2nd day. Considering how many more packages UPS supposedly delivers per day than FedEx it's not suprising you hear more about damages from them. Seeing as how the only damaged package I've ever received was from FedEx, coupled with the delayed delivery crap they have started, I've gotten to where I'll only use FedEx when UPS isn't available (NewEgg D'oh!).