Michael, OMG, yes! It was really great the first month I had it, but after that, my pings in games started to gradually worsen (I'd estimate about 10ms average per week) and bandwidth fell to around half of advertised. Needless to say, I was pissed, and wanted it rectified so I called EarthLink about it, and they said "well it's not our problem, you're going to have to call up GTE (now Verizon)." And GTE said "well you're going to have to consult your ISP, we just provide the gateway connection". But my connection was going through BBN Planet routing, which is owned by GTE. It was a big hassle, and came the end of my 12 month contract, EarthLink still tried to charge me for cancellation ($125). It was really freaky. Anyways, yeah, I just want to warn you about it... if I can help someone keep informed and avoid going through the crap I did, it makes me feel better