POS DELL DVD PROBLEM!

Oyeve

Lifer
Oct 18, 1999
21,995
854
126
Heres the deal. My friend finally got broadband on her PC, a Dell Dimension xp300 PII 300mhz. When she originally bought it it was state of the art (for a dell at least). It had a 8 gig HD running win95a so obviously the 8 gigger was partitioned into 4 drives. Now, I upgraded her last year to win98 and consolidated 2 of the partions into one still leaving her 3 partitions but at least have one larger one. But she has two kids and a husband who constantly install crap on the small C: and of course its only had 5 megs left by the time the cable guys got through with it. ANyway, This sucker needed a complete overhaul. So, I link my laptop and copy all of her important data over, wipe out all of the partions and created one big 8 gig partition. I installed WinME and of course it doenst recognize half of the crap on the dell like the sound and other cheap OEM sh!t. Anyway, after downloading all the stuff from their website all ran smooth including the cable modem. I installed Windvd for the DVD player and popped in a dvd. Windvd tells me there is no DVD drive. Sure enough, I go into my computer and though there is a cdrom D: it does not read the contents of a DVD. I pop in a regular cdrom and it reads just fine. It just wont read dvds. I thought that maybe the encoder card was effed up, its a cinemaster 1.2 or some crap like that so I whip out the card, uninstall windvd and just pop in a dvd but its doesnt read any dvds, just plain cds. Anyone know why? Can the dvd portion of the drive be bad? Is that even possible? Help! thanks.
 

Phoenix

Member
Oct 9, 1999
80
0
66
My first investigation would be, is the drive actually a DVD drive or a CD-rom drive. After that if it is truly a dvd drive, I would put a dvd in and use the explorer navigate to the drive and see if you can dee the normal file structure of the dvd, if it doesn't read that and it is really a dvd drive at least part of the drive has failed. I had a standalone dvd player that stopped reading dvd's but read CD's just fine so those are my ideas.

-phoenix-
 

Oyeve

Lifer
Oct 18, 1999
21,995
854
126
It is a dvd rom. She used to watch movies I lent her. I did try to at least read the files off of a dvd. It doesnt.
 

yourharddrive

Banned
Jul 16, 2001
913
0
0
call Dell they have good support...and if they cant figure it out they'll send u a new drive like they did for me
 

MasterHoss

Platinum Member
Apr 25, 2001
2,323
0
0
yeah...also Since that box is so old, I'm not sure how well Dell keeps popping out updated drivers and patches--back in those days, ALL OEM computers were filled with nothing but their own company's sh*t
 
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