Originally posted by: DrumminBoy
I ordered a pair of work boots on Sunday for a job I'm starting the 8th in San Francisco, and even though I chose 4-7 day shipping option (free), they overnighted the boots and I received them today. Unfortunately they were too big, so I gave them a call...they're overnighting a smaller size free of charge to make sure I receive them before the holiday weekend, and they e-mailed me a pre-paid shipping label to ship the others back. I'm very impressed, just thought I'd share.