Problem customer on eBay

[The Green Bean]

im with the buyer...refund everything includng shipping.

 

[delturcious]

It's over and done, we both left positive feedback and i'm just glad to be done with it. I think we both learned our lessons here. So learn vicariously: sellers-make for CERTAIN that your item is listed in the CORRECT category, and buyers- read the descriptions and ask questions if you're not 110% sure! (if you're not willing to take a risk, that is)

 

[CrazyDe1]

It's his job to clear up ambiguities and questions before bidding. It really annoys me when people bid on things just off the title and don't look at the description at all. The buyer should look at both the title and description and if there are discrepencies to email and figure out exactly what he's bidding on before buying it.

I think you both made mistakes and as such a full refund with him paying shipping back is fair. He shouldn't have bid without knowing what he was bidding on and without asking the proper questions and you should have listed it in the right category.

 

[CrazyDe1]

Originally posted by: Bryophyte
When my son dropped a gallon of milk in the kitchen and made a big mess, he left it there. When I asked him why, he said, "but it was an accident!" I'm going to tell you what I told him: "When you make a mess, it doesn't matter whether it was an accident or on purpose, YOU are responsible for cleaning it up. Take care of it fast before it causes a bigger problem. Part of growing up is learning to take responsibility for your mistakes, fix them, then move on with life." So I say to you, you made a mistake. That's ok, we all make mistakes. It's up to you to fix the mistake, not to blame it on something or someone else or pretend it's going to magically go away. I see that you want to do the right thing, but are trying to figure out what it is. The right thing is owning up to your mistake, apologizing for it, and fixing it. Write him a note telling him that you're sorry for the mistake you made posting it in the wrong category, refund all his money, and either get your drives back at your expense or let him keep them, depending on how much trouble they are worth to you at this point.

It's not all his mistake. There's 1 thing in the auction saying it's laptop drive, there's another picture clearly showing it's a desktop drive and a description which supports it's a desktop drive. So, the auction is ambiguous. Now, if you're a buyer it's your responsibility to figure out what you're buying before buying it.

So, the seller refunds him his WHOLE purchase price and the buyer spends 8 bucks to send the item back because the buyer was an idiot for not looking at a whole description and knowing what he's bidding on. So, it's right that he eats the shipping cost back.

 

[CrazyDe1]

By the way I always thought people used the search feature on ebay...not browse around looking. Guess I'll have to pay more attention to my categories.