Problem Solved!...ATI Radeon 9600XT - 3D games either freeze up or play so slowly that they are vertually unplayable.

[powerMarkymark]

Turned out to be some Tweaking program that I installed and once I uninstalled it the card works great now.

BTW..ATI customers Service SSSSSSSSSSSSSSSSUUUUUUUUUUCCCCCCCCCCCKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!

They just led me to some generic FAQs and when that did not work they wanted to charge me $2.50 per minute to talk to a service tech. What a company! I said screw that and troubleshot the problem and finally found what was wrong.

Ciao.

Help,

I loaded Painkiller (Demo) and Secret Weapons Over Normandy and they either freeze up or play so slowly that it is vertually unplayable.

tried old and new drivers removing old drivers using ATI uninstaller.

I always disable secondary monitor for gaming.



TIA

Mark



Computer Specs
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 1
Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)

Motherboard
CPU Type AMD Athlon XP, 2166 MHz (6.5 x 333) 2700+
Motherboard Name Epox EP-8RDA3+/8RDA3G (5 PCI, 1 AGP, 3 DIMM, Audio, LAN)
Motherboard Chipset nVIDIA nForce2 Ultra 400
System Memory 1024 MB (DDR SDRAM)
BIOS Type Award (10/17/03)

Display
Video Adapter RADEON 9600 SERIES - Secondary (128 MB)
Video Adapter RADEON 9600 SERIES (128 MB)
3D Accelerator ATI Radeon 9600 (RV350)
Monitor Plug and Play Monitor [NoDB] (000000000000)
Monitor Samsung SyncMaster 905DF(X)/955DF(X)/MagicSyncMaster CD195A (HCCW200996)

Multimedia
Audio Adapter Hercules Gamesurround Fortissimo II Audio Accelerator
Audio Adapter nVIDIA MCP2 - Audio Codec Interface

Storage
Floppy Drive Floppy disk drive
Disk Drive WDC WD12 00BB-00DAA0 SCSI Disk Device
Disk Drive WDC WD12 00JB-00EVA0 SCSI Disk Device
Optical Drive Generic DVD-ROM SCSI CdRom Device
Optical Drive HL-DT-ST CD-RW GCE-8525B SCSI CdRom Device (52x/32x/52x CD-RW)
Optical Drive IDE DVD-ROM 16X SCSI CdRom Device (16x DVD-ROM)


Input
Keyboard Easy Internet Keyboard
Mouse HID-compliant MX500 Optical Mouse
Game Controller Microsoft PC-joystick driver

USB Device Logitech USB MX500 Optical Mouse

 

[RussianSensation]

Have you tried reinstalling the drivers? If so did you use driver cleaner?

Also try running with 1 monitor only and see if it makes a difference.

 

[McArra]

If the system is new, have you installed AGP drivers?

 

[powerMarkymark]

tried old and new drivers removing old drivers using ATI uninstaller.

I always disable secondary monitor for gaming.

 

[Jeff7181]

A 9600 (non-pro) isn't a powerhouse to begin with... try turning down some detail settings and make sure you have AA and AF at acceptable levels for that card (probably off or just 2X).

On a side note, your AthlonXP @ 2166 Mhz isn't 333x6.5, it's 166x13.

 

[selfbuilt]

Originally posted by: McArra
If the system is new, have you installed AGP drivers?

I agree with McArra ... lack of AGP drivers is a common explanation. Are they installed (your AGP drivers would from Nvidia for your NForce mobo). And have you verified that they are working (e.g. are you running 8X in smartgart under advanced display properties - not in the BIOS!). Some benchies would also help confirm eveything is setup correctly (e.g. 3DMark03).

 

[Dman877]

Originally posted by: powerMarkymark
tried old and new drivers removing old drivers using ATI uninstaller.

I always disable secondary monitor for gaming.

Use driver cleaner after the unistall/restart. I had a problem like that, turned out I needed to run driver cleaner. Search google, there's a bunch of em.

 

[Matthias99]

If just reinstalling the drivers (even with a driver cleaner) doesn't help, try uninstalling both the graphics card and motherboard/chipset drivers, and then reinstalling your motherboard drivers, directX, and videocard drivers (in that order).

 

[PCTweaker5]

The things you have to do to get ATI's to work properly

 

[Matthias99]

Most of which only have to be done because NVIDIA's drivers trash the system registry so badly.

 

[Insomniak]

Driver Bug, Buy an Nvidia card.


(hahahahahahahahaha)

 

[ZippyDan]

check to make sure the video card fan is going?

~Zippy!

 

[powerMarkymark]

Originally posted by: ZippyDan
check to make sure the video card fan is going?

~Zippy!

will do

thanks

 

[PCTweaker5]

Originally posted by: Matthias99
Most of which only have to be done because NVIDIA's drivers trash the system registry so badly.

Lol, OK Windows XP installs Nvidia drivers on a fresh install even though the card is an ATI.

 

[powerMarkymark]

Bump

 

[Tab]

Originally posted by: powerMarkymark
Help,

I loaded Painkiller (Demo) and Secret Weapons Over Normandy and they either freeze up or play so slowly that it is vertually unplayable.

You loaded them both up at the same time? Try the card in someonelse's computer and see what happens.

 

[Gagabiji]

Originally posted by: Tabb

Originally posted by: powerMarkymark
Help,

I loaded Painkiller (Demo) and Secret Weapons Over Normandy and they either freeze up or play so slowly that it is vertually unplayable.

You loaded them both up at the same time? Try the card in someonelse's computer and see what happens.

Thats what I do with bad parts too...

 

[dgerard]

Check also if the video card conflicts with anything else, the audio card for example. Run msinfo32.exe, see status under IRQs, Conflicts, etc..
Hope this helps.

 

[powerMarkymark]

Turned out to be some Tweaking program that I installed and once I uninstalled it the card works great now.

BTW..ATI customers Service SSSSSSSSSSSSSSSSUUUUUUUUUUCCCCCCCCCCCKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!

They just led me to some generic FAQs and when that did not work they wanted to charge me $2.50 per minute to talk to a service tech. What a company! I said screw that and troubleshot the problem and finally found what was wrong.

Thanks for all your replys.

 

[Pauli]

Originally posted by: powerMarkymark
Turned out to be some Tweaking program that I installed and once I uninstalled it the card works great now.

BTW..ATI customers Service SSSSSSSSSSSSSSSSUUUUUUUUUUCCCCCCCCCCCKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!

They just led me to some generic FAQs and when that did not work they wanted to charge me $2.50 per minute to talk to a service tech. What a company! I said screw that and troubleshot the problem and finally found what was wrong.

Thanks for all your replys.

It's time for PC users to quit whining about poor tech support. It's poor because WE made it that way by continually insisting on the lowest prices and not buying products that costed more but had superior technical support. Us old-timers (PC users since the early 80's) know this because we saw the industry go from full tech-support to almost no tech support in less than 15 years.

In any case, I believe you are also very unrealistic about your expectations of tech support. How can you possibly expect somebody to troubleshoot your particular problem -- a piece of tweak software that only you knew was installed causing the problem? How on earth do you expect a company to troubleshoot every piece of unsupported (and unrecommended) hack software? It would take hours to go through everything installed on your system, and even then it would be difficult. Considering it probably costs a company $50 or more per hour of tech support, and they probably only made a $30-50 profit on the sale of that card to you, they would go out of business so fast it would make your head spin.

So quit whining and accept that no one is gonna hold your hand when you have non-defect problems with your PC components. Your best resource is always gonna be these user communities. Heck, I haven't called tech support for any PC product since 1987.

 

[powerMarkymark]

Originally posted by: Pauli

Originally posted by: powerMarkymark
Turned out to be some Tweaking program that I installed and once I uninstalled it the card works great now.

BTW..ATI customers Service SSSSSSSSSSSSSSSSUUUUUUUUUUCCCCCCCCCCCKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!

They just led me to some generic FAQs and when that did not work they wanted to charge me $2.50 per minute to talk to a service tech. What a company! I said screw that and troubleshot the problem and finally found what was wrong.

Thanks for all your replys.

It's time for PC users to quit whining about poor tech support. It's poor because WE made it that way by continually insisting on the lowest prices and not buying products that costed more but had superior technical support. Us old-timers (PC users since the early 80's) know this because we saw the industry go from full tech-support to almost no tech support in less than 15 years.

In any case, I believe you are also very unrealistic about your expectations of tech support. How can you possibly expect somebody to troubleshoot your particular problem -- a piece of tweak software that only you knew was installed causing the problem? How on earth do you expect a company to troubleshoot every piece of unsupported (and unrecommended) hack software? It would take hours to go through everything installed on your system, and even then it would be difficult. Considering it probably costs a company $50 or more per hour of tech support, and they probably only made a $30-50 profit on the sale of that card to you, they would go out of business so fast it would make your head spin.

So quit whining and accept that no one is gonna hold your hand when you have non-defect problems with your PC components. Your best resource is always gonna be these user communities. Heck, I haven't called tech support for any PC product since 1987.

Pauli You Da Man~!

I have gotten some excellent tech support from Dell computers!!!!!!!!!!!!!!!!!!!!!!!! And I hear that they are not ready to go out of business! There prices are excellent and so is thir FREE tech support!!

WHYDO YOU HAVE TO BE SO DAMNED CONDESCENDING......is that all you have to do? Sit around and flame other peoples threads.

Get a life man.

 

[Flyermax2k3]

Originally posted by: powerMarkymark

Originally posted by: Pauli

Originally posted by: powerMarkymark
Turned out to be some Tweaking program that I installed and once I uninstalled it the card works great now.

BTW..ATI customers Service SSSSSSSSSSSSSSSSUUUUUUUUUUCCCCCCCCCCCKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!

They just led me to some generic FAQs and when that did not work they wanted to charge me $2.50 per minute to talk to a service tech. What a company! I said screw that and troubleshot the problem and finally found what was wrong.

Thanks for all your replys.

It's time for PC users to quit whining about poor tech support. It's poor because WE made it that way by continually insisting on the lowest prices and not buying products that costed more but had superior technical support. Us old-timers (PC users since the early 80's) know this because we saw the industry go from full tech-support to almost no tech support in less than 15 years.

In any case, I believe you are also very unrealistic about your expectations of tech support. How can you possibly expect somebody to troubleshoot your particular problem -- a piece of tweak software that only you knew was installed causing the problem? How on earth do you expect a company to troubleshoot every piece of unsupported (and unrecommended) hack software? It would take hours to go through everything installed on your system, and even then it would be difficult. Considering it probably costs a company $50 or more per hour of tech support, and they probably only made a $30-50 profit on the sale of that card to you, they would go out of business so fast it would make your head spin.

So quit whining and accept that no one is gonna hold your hand when you have non-defect problems with your PC components. Your best resource is always gonna be these user communities. Heck, I haven't called tech support for any PC product since 1987.

Pauli You Da Man~!

I have gotten some excellent tech support from Dell computers!!!!!!!!!!!!!!!!!!!!!!!! And I hear that they are not ready to go out of business! There prices are excellent and so is thir FREE tech support!!

WHYDO YOU HAVE TO BE SO DAMNED CONDESCENDING......is that all you have to do? Sit around and flame other peoples threads.

Get a life man.

LOL, the fact that you:
a) buy Dell
b) call their tech support and think it's "excellent"
automatically invalidates any statement you could ever possibly make regarding computers.
BTW, go read up on netiquette. Using eleventy-billion exclamation marks does *NOT* help get your point across, nor does typing in all capital letters

In other words: STFU!

 

[powerMarkymark]

Originally posted by: Flyermax2k3

Originally posted by: powerMarkymark

Originally posted by: Pauli

Originally posted by: powerMarkymark
Turned out to be some Tweaking program that I installed and once I uninstalled it the card works great now.

BTW..ATI customers Service SSSSSSSSSSSSSSSSUUUUUUUUUUCCCCCCCCCCCKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!

They just led me to some generic FAQs and when that did not work they wanted to charge me $2.50 per minute to talk to a service tech. What a company! I said screw that and troubleshot the problem and finally found what was wrong.

Thanks for all your replys.

It's time for PC users to quit whining about poor tech support. It's poor because WE made it that way by continually insisting on the lowest prices and not buying products that costed more but had superior technical support. Us old-timers (PC users since the early 80's) know this because we saw the industry go from full tech-support to almost no tech support in less than 15 years.

In any case, I believe you are also very unrealistic about your expectations of tech support. How can you possibly expect somebody to troubleshoot your particular problem -- a piece of tweak software that only you knew was installed causing the problem? How on earth do you expect a company to troubleshoot every piece of unsupported (and unrecommended) hack software? It would take hours to go through everything installed on your system, and even then it would be difficult. Considering it probably costs a company $50 or more per hour of tech support, and they probably only made a $30-50 profit on the sale of that card to you, they would go out of business so fast it would make your head spin.

So quit whining and accept that no one is gonna hold your hand when you have non-defect problems with your PC components. Your best resource is always gonna be these user communities. Heck, I haven't called tech support for any PC product since 1987.

Pauli You Da Man~!

I have gotten some excellent tech support from Dell computers!!!!!!!!!!!!!!!!!!!!!!!! And I hear that they are not ready to go out of business! There prices are excellent and so is thir FREE tech support!!

WHYDO YOU HAVE TO BE SO DAMNED CONDESCENDING......is that all you have to do? Sit around and flame other peoples threads.

Get a life man.

LOL, the fact that you:
a) buy Dell
b) call their tech support and think it's "excellent"
automatically invalidates any statement you could ever possibly make regarding computers.
BTW, go read up on netiquette. Using eleventy-billion exclamation marks does *NOT* help get your point across, nor does typing in all capital letters

In other words: STFU!

I have built more than twelve custom computers in the past three years. In that time I have never had to call a tech support rep concerning those machines except for the above mentionned case, the ATI card.

The reason that I have a Dell Latitude D800 is that the company I work for neccessitates me to have it. On two occassions I had to call their tech support and it took me , on average about 5 min. to get through and they were able to help or find me help each time!

So whats your story asshole.

 

[Pauli]

Originally posted by: powerMarkymark

Originally posted by: Pauli

Originally posted by: powerMarkymark
Turned out to be some Tweaking program that I installed and once I uninstalled it the card works great now.

BTW..ATI customers Service SSSSSSSSSSSSSSSSUUUUUUUUUUCCCCCCCCCCCKSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!

They just led me to some generic FAQs and when that did not work they wanted to charge me $2.50 per minute to talk to a service tech. What a company! I said screw that and troubleshot the problem and finally found what was wrong.

Thanks for all your replys.

It's time for PC users to quit whining about poor tech support. It's poor because WE made it that way by continually insisting on the lowest prices and not buying products that costed more but had superior technical support. Us old-timers (PC users since the early 80's) know this because we saw the industry go from full tech-support to almost no tech support in less than 15 years.

In any case, I believe you are also very unrealistic about your expectations of tech support. How can you possibly expect somebody to troubleshoot your particular problem -- a piece of tweak software that only you knew was installed causing the problem? How on earth do you expect a company to troubleshoot every piece of unsupported (and unrecommended) hack software? It would take hours to go through everything installed on your system, and even then it would be difficult. Considering it probably costs a company $50 or more per hour of tech support, and they probably only made a $30-50 profit on the sale of that card to you, they would go out of business so fast it would make your head spin.

So quit whining and accept that no one is gonna hold your hand when you have non-defect problems with your PC components. Your best resource is always gonna be these user communities. Heck, I haven't called tech support for any PC product since 1987.

Pauli You Da Man~!

I have gotten some excellent tech support from Dell computers!!!!!!!!!!!!!!!!!!!!!!!! And I hear that they are not ready to go out of business! There prices are excellent and so is thir FREE tech support!!

WHYDO YOU HAVE TO BE SO DAMNED CONDESCENDING......is that all you have to do? Sit around and flame other peoples threads.

Get a life man.

Actually, I am interested in buying an ATI 9600XT and wanted to see what kind of problems people are having with it -- that's what brought me to this thread. I simply became a bit annoyed at his "ATI customer service SSUUUCCKKKS" statement and was commenting on his attitude. There was really no condescension involved -- just a little biotch slappin'.

In any case, I guarantee you that Dell customer support would not have solved his problem with anything short of a "....do a complete Windows reinstall and see if that works..." type of answer. To state that ATI sucks because they couldn't figure his ridiculously obscure problem out is just asinine.

 

[powerMarkymark]

Anyway Pauli, what it really boils down to is that the Radeon 9600XT is a great budget/performermance card and once I solved my problem the card rocks.

Cheers

Mark