Problem With AIW 9800

[BlakkIce]

first off i was trying to hook my tivo up to the breakout box and i got video and no audio then i plugged the output black cable into the soundcard and now i get sound but all the time not just when Vegas is open, now the breakout box isnt being detected, this hasnt been fun anyone have any ideas

 

[fredtam]

You need to hook a cable from the internal audio. connector on the AIW to one of the internal inputs on your sound card .

Also I sent you a PM. Did you figure the input from tivo out?

 

[BlakkIce]

thanks i got the audio working great now i just have to get premiere or vegas to acknowledge the breakout box

 

[fredtam]

Not familiar with vegas but I have a copy of premiere I will load. Have you loaded the Pinnacle 8 that came with it to see if it detects it properly?

 

[fredtam]

Also are you getting a signal when you open tv?

 

[BlakkIce]

i get a signal when i use the ATI tv program but the record button is greyed out

 

[fredtam]

Trying to figure out why your record is greyed but its hard because mine works.
I tried Premiere 6.0 and selected File>capture>movie capture> 720X480 for windows; and signal came in.

 

[BlakkIce]

when i try premiere i get sound but it tells me something else is using the video i will try to use pinnicale when i get home from work, if you get premiere to work let me know what you did, oh when i go to capture in premiere i got to the selection, video for windows, and thats when the sound starts but tells me something else is using it, ok lastly im using premiere 6.5

 

[BlakkIce]

maybe ill just uinstall the video drivers

 

[fredtam]

Same thing happened to me at first. Make sure MMC is closed. I removed TV from the Quick launch bar. When the warning came up again I closed it and in the capture window I selected "Enable Device Control" and in that window changed "Device Control" from "DV Device Control" to "None". At some point during this another window popped up asking if I wanted to use the device "Rage Theatre blah blah" and I hit apply. Got signal.

 

[rbV5]

i get a signal when i use the ATI tv program but the record button is greyed out

Do you have timeshifting (tv on-demand) enabled?

 

[BlakkIce]

ok i got video and now no sound in the recording, i get sound b4 i hit record but when i playback there is none, ill work on it after i get home from work

 

[BGod]

I've got almost the same problem. No audio on any videos captured. I also can not use the built in TV tuner to pick up any of my cable channels.

The one thing I did notice is that when I go into Device Manager there is a yellow exclamation point on this: ATI WDM TV Audio Crossbar - This device cannot start. (Code 10)

I've tried uninstalling and reinstalling it and nothing. Windows 2K or XP won't start the device. I've used the dongle on the output cable to connect it to the AUX input of my Audigy card and still nothing. I've gone so far as to plug a CD audio cable from the video cards ouput to the AUX input of the sound card and still nothing.

If ATI customer support doesn't give me a satisfactory answer in the next few days as to how to resolve this little problem, I'm gonna drive up to Canada and make someone insert this card where the sun don't shine.

 

[fredtam]

Now I've done it. I don't have any sound on my caps. I did this morning so it must be something simple but damn if I can find it. So if you figure it out before I do please post.

 

[rbV5]

i get sound b4 i hit record but when i playback there is none, ill work on it after i get home from work

Make sure you have "line in" (or whatever input you used when you "initialized" sound in MMC) selected in the MS recording control. You can leave the recording control open when you start your capture and verify that the input doesn't get muted during the capture.

The one thing I did notice is that when I go into Device Manager there is a yellow exclamation point on this: ATI WDM TV Audio Crossbar

Its not going to work until you have the WDM drivers properly installed. Have you tried to manually install just the TV audio crossbar? You may have to use driver cleaner and try a clean install if that doesn't work. Make sure you have all the required software installed and read the install notes. When you say it doesn't tune your cable channels, are you taking analog/ non-premium cable <125?

 

[BlakkIce]

still no sound on caps ? none for me and ive been trying for the last 4 hours, its 3am im going to bed, ATI will be getting a call from me bright and early, around 11 when i get up

 

[marqucha]

just installed 9800 aiw myself ......... had the same problem as u did
slapped myself once i found out the tv on demand button was enabled
click it all will be rigth

 

[BlakkIce]

still no audio on captures, i have the audio input plugged in to the tad in on the sound card maybe ill try something else

 

[rbV5]

still no audio on captures

Are you "certain" you have your cables connected properly?
This is how you hook up components to your AIW's purple thing. Remember that s-video only carries video signals, so you'll have to use the RCA audio inputs whether you use composite or s-video input.
This is how you connect the AIW to your sound card

Check to make "sure" you have both (1) your component (STB, VCR, camcorder, TIVO)connected to your "purple" A/V connector as above and (2) your AIW connected to your soundcard like the second link.

 

[BlakkIce]

i get audio and video when im watching TV on my computer but when i capture i dont get audio, and i have my 9800 hooked up to the TAD in on my sound card

 

[fredtam]

Originally posted by: rbV5

still no audio on captures

Are you "certain" you have your cables connected properly?
This is how you hook up components to your AIW's purple thing. Remember that s-video only carries video signals, so you'll have to use the RCA audio inputs whether you use composite or s-video input.
This is how you connect the AIW to your sound card

Check to make "sure" you have both (1) your component (STB, VCR, camcorder, TIVO)connected to your "purple" A/V connector as above and (2) your AIW connected to your soundcard like the second link.

Mine was working and I haven't changed the cables. It is a setting I changed somewhere I just don't no where. If we are getting audio it is hooked up right. The captures are the problem.

 

[rbV5]

Have you left the "Recording Control" open and verified that the input (the input you selected when initializing the audio in MMC) is selected, and is not muted while capturing?

 

[BGod]

I got about the answer I expected from ATI tech support. The TV tuner on my card was dead. That's why the ATI WDM TV Audio Crossbar wouldn't initialize and why I couldn't tune any TV chanels (yes <125). I'm on Midcontinent cable service, basic only package.

I called up ZipZoomFly (formerly Googlegear) and got an RMA#. It's leaving for California 2nd day air for a direct replacement. I only wish they'd send it back to me that fast. Ground shipping is going to take 5 working days.

It sucked having to put my Asus V9280TD GeForce 4 Ti4200 back into the machine until the replacement arrives. I did get a little higher frame rates than I did with the Radeon in Unreal Tournament. Not like you'd really notice going from 90 to 117, but still a little higher.

BlakkIce, The no sound problem you're having during capture is a known issue with DirectX 9.0. The tech from ATI said Micro $haft has a patch on their web site to fix that. Just a though!

 

[BlakkIce]

DAMNit man you are a genius, i forgot about the recording options, that works now on to the next problem, lol i know i know, i just recorded a small part on techtv and when there was movement either by the person or camera there where horizontal lines in the picture, any ideas

 

[BlakkIce]

thanks man ill look for it