Problem with AOL branded Kaspersky

[RapidSnail]

I just downloaded the AOL version of Kaspersky yesterday, and have had nothing but problems since. Last night after I installed it, the computer would not respond and would freeze whenever I attempted to execute a program or command. I had to hard reset the computer about eight times because of this. I am going to have to uninstall the program if this keeps up as I cannot use the computer when it is running. Does anybody have an idea of what could be causing a problem with an otherwise great piece of software?

EDIT - The computer is fine when the program is shut off.

 

[episodic]

Hmm, I've been running it 2 weeks on 3 computers and not 1 problem. . .

 

[webley]

We tried it successfully too on one computer. Make sure you don't have any other antivirus remnants on your 'puter. Maybe try uninstalling and reinstalling (maybe in safe mode?). Good luck.

 

[Sid59]

this link is posted on .activevirusshield.com

http://www.activevirusshield.info/ - dunno if it documents your problem but a resource, nonetheless.