Problem with HP Printer

[Neutroner]

I Have a ABIT KT7A motherboard and was trying to install the driver software for a HP 960 printer. After loading the software on Windows ME I restarted the computer and received the message " Updating Hardware Information Database" window starts and stays at '0%' indefinitely. Does anyone know why this is happening or how to fix it?

Thanks in advance.

 

[BlueTDimly]

You might try this?

Can you boot into safe mode? Can you restore to an earlier registry version (scanreg /restore)? Can you boot without your printer turned on? What happens when you go into the add new hardware control panel applet?

BlueT.

 

[BlueTDimly]

Also, look for a detcrash.log file in your C:\ directory. Look through it and see if it indicates what was last completed.

BlueT.

 

[knutp]

Some other things, the hp printers does not support the via usb! so you will have to install the usb filter driver from via's homepage to get it to work. HP does mention this on their webpage. And I have had this problem with both 930, 950 and 970. But workes great with the filer driver installed.