Problems accessing the internet

[Kevinthewiseone]

Ok i guys and gals i need some help here, i am about too through my PC out the window.

My problem is as follows:

I can only access the front pages of web sites and can't veiw anything else after that.

This is a clean install of WinXp pro, the only things that i have installed are as follows;
1) installed WinXp pro
2) installed motherboard Driver so that it reconises my 2 other HD's, and onboard LAN
3) installed Sound Card drivers.
4) installed Mozzila Firefox
5) installed Verizon ISP CD
6) installed Kaspersky Internet Securtiy Suite 7.135

i can update KIS but like i said i can do much more then what i have mentioned above. Any help that can get will be much appriated.

i think it might be a RAM prob, i still have yet to run MEMTEST86

Note: i probably won't be online for a couple of days because i have to use the local libary Pc

Note 2: I should also not that i changed the HD on this system because explorer.exe would restart every couple of minutes...and i also started to have the same problem on the Other HD as i am having with this one.

Thanks in advace

 

[z1ggy]

So you have an active internet connection but then can't view any other web pages...First check your firewall settings.. see how that looks. No luck there...then try to release and renew your ip address using the command prompt. I don't think its a virus issue if its a clean install but try running what ever virus programs you have. If you don't have any, google "free avg" and install and run that. Try running memtest and see how long you are stable for. Should be atleast 12 hours.

 

[daveybrat]

This isn't a hardware problem. No reason to run memtest. If your ram was flaky or faulty you'd be getting bsod's, file errors and crashing....NOT internet access issues.

Sounds to me like Kaspersky's firewall is blocking you. Uninstall Kaspersky and try browsing the web. If it works fine, then try downloading Avast or AVG free antivirus instead.

I've had issues with Kaspersky security suite before, so it sounds like the culprit.

 

[Kevinthewiseone]

ok thanks for the help guys, the odd thing with Kasperskey is that i have had it for years and never had a problem with it intill now. Even if i don't run Memtest right now, but if i ever do need to run it how long should i run memtest to see if i have any problems with the ram. the most i have ever run it was 2 hours

Thanks again

 

[Kevinthewiseone]

ok so i uninstalled Kaspersky and still having the same problems i think i don't have a choice but to run Memtest...any other ideas



Sorry about the double post

 

[Kevinthewiseone]

Originally posted by: z1ggy
So you have an active internet connection but then can't view any other web pages...First check your firewall settings.. see how that looks. No luck there...then try to release and renew your ip address using the command prompt. I don't think its a virus issue if its a clean install but try running what ever virus programs you have. If you don't have any, google "free avg" and install and run that. Try running memtest and see how long you are stable for. Should be atleast 12 hours.

i know how to use the command prompt but what is the command to renew my IP

 

[robisbell]

ipconfig /release

ipconfig /renew

ipconfig /all

 

[Kevinthewiseone]

Originally posted by: robisbell
ipconfig /release

ipconfig /renew

ipconfig /all

Ok i did that but it hasn't made any difference... oh and sorry about the triple post above

 

[daveybrat]

http://majorgeeks.com/download4372.html

Download and run this Winsock fix. It'll restore your network settings to what they should be. Reboot your pc and you should be fine.

 

[Kevinthewiseone]

Originally posted by: daveybrat
http://majorgeeks.com/download4372.html

Download and run this Winsock fix. It'll restore your network settings to what they should be. Reboot your pc and you should be fine.

ok i will try this...its one of the many sites i can't visit but i will see if it works

 

[corkyg]

Originally posted by: Kevinthewiseone...its one of the many sites i can't visit but i will see if it works

What keeps you from visiting that site? You may have just discovered your problem.

 

[cubby1223]

Originally posted by: Kevinthewiseone
ok i will try this...its one of the many sites i can't visit but i will see if it works

You don't have to download a utility to reset the network settings. Open a command prompt and type these commands:

netsh int ip reset file.txt
netsh winsock reset
(then reboot computer)

 

[Kevinthewiseone]

Originally posted by: cubby1223

Originally posted by: Kevinthewiseone
ok i will try this...its one of the many sites i can't visit but i will see if it works

You don't have to download a utility to reset the network settings. Open a command prompt and type these commands:

netsh int ip reset file.txt
netsh winsock reset
(then reboot computer)

i did this and it said that it completed successfully but after reboot i am still having the same issue....should i try to reset my dsl modem again.

 

[Kevinthewiseone]

Just a quick update on my problem:

I tried to restart my dsl modem and it worked for a while at least. I was able to surf the net normally for a while after i had restarted my modem but when i went to turn it off and try to go back online i was back at square one..

The odd thing is that when i hook it up to a laptop it works fine, so i know suspect that there is a problem with my mother board..

Any body has any other ideas, please let me know

 

[Kevinthewiseone]

Any other ideas would be greatly appriated.....could my problem be that my lan port on my motherboard is fryed

 

[Kevinthewiseone]

i have tryied everything twice, does anybody have anymore ideas that i could try

 

[hclarkjr]

maybe the dsl modem is bad? try your ISP maybe they can help you

 

[kamel]

Is the problem the same in Firefox as it is in Internet Explorer?

 

[Ksyder]

Did you turn off the Windows Firewall also?

 

[Kevinthewiseone]

Originally posted by: hclarkjr
maybe the dsl modem is bad? try your ISP maybe they can help you

I can try that but i don't think it is my Dsl modem because i can use the modem on another computer without a problem.

Originally posted by: kamel
Is the problem the same in Firefox as it is in Internet Explorer?

Yes.

Originally posted by: krwilsonn
Did you turn off the Windows Firewall also?

Yes.


oh and thanks for the help thus far

 

[Kevinthewiseone]

I want to think everyone who helped me here, i found my problem..... it was my Integrated LAN port which seems to be fried, i replaced it with a PCI card and it looks i am back in business for now..
again thanks for the help

 

[Kevinthewiseone]

Or Mabey not i am back at square one...I also have updated my OP....and added that had Changed my HD because of explore.exe restarting every five minutes. and yes i also had the same problem with the other HD as i continue to have with the new one

 

[bwatson283]

uninstall the Verizon software. It is just junk you do not need.

 

[Kevinthewiseone]

yeah its gone but i now suspect that it might been one of the hotfixes for windows that are giving me a problem...or a hardware problem